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Hilton Garden Inn Nashville Franklin / Cool Spring

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Traveler (58)
Room & Suite (148)
Dining (28)
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Overview
  • Excellent62%
  • Very good23%
  • Average9%
  • Poor4%
  • Terrible2%
Travelers talk about
“dunkin donuts”(31 reviews)
“front desk”(85 reviews)
“great hotel”(52 reviews)
AMENITIES
Free Wifi
Free Parking
Breakfast Buffet
Pool
Non-Smoking Hotel
Restaurant
Room Service
3 Star Hotel
All hotel details
Additional information
Offers from Hilton Garden Inn Nashville Franklin / Cool Spring
Special Offer: Double Points, Every Stay
Hotel deals
Offers from Hilton Garden Inn Nashville Franklin / Cool Spring
Special Offer: Double Points, Every Stay
Hotel deals
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Nearby Hotels
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Rooms
1 Jul2 Jul
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1 room, 2 adults, 0 children
Standard Room
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Reviews (852)
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849 results
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All reviewsdunkin donutsfront deskgreat hotelrestaurants and shoppingbreakfast stafffire pitroom was cleanomeletnice staynice areawould stay here againhome away from homebusiness tripfree breakfaststaff was friendlypancakeshgi
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1 - 5 of 849 reviews
Reviewed 2 days ago

This hotel is above and beyond outstanding and it’s staff is great and always makes me feel so welcoming and inviting and the staff always calls me by my name and I love it it makes me feel like I’m not just a number

Review collected in partnership with Hilton Garden Inn
Thank 569latanyad
Hotel's Favorite
Reviewed 1 April 2018 via mobile

We stayed overnight while traveling and had a great experience. The rooms were very clean and updated. Pillows and bedding comfortable. Love that they have coffee and tea kurigs in each room. Evening complimentary wine, water, coffee, tea and hot chocolate in the lobby areas...More

Thank snezana k
Response from Merrily B, General Manager at Hilton Garden Inn Nashville Franklin / Cool SpringResponded 3 April 2018

Hi snezana k! Thank you for the great review on Trip Advisor! I am happy you found our hotel to be clean and accommodating with a friendly, professional staff and good food! I am also pleased you found some other appealing options near us during...More

Reviewed 5 days ago

Great hotel! Rooms are very nice and the staff are all amazing and helpful! Breakfast was excellent!! I ordered an omelette and it was enormous!! Lol I'll definitely be staying here the next time I'm in town.More

Review collected in partnership with Hilton Garden Inn
Thank 969winstont
Response from Merrily B, General Manager at Hilton Garden Inn Nashville Franklin / Cool SpringResponded 3 days ago

Hi 969winstont, Thank you for the great review of our hotel! I am very happy you enjoyed the breakfast and received such a delicious omelette. I will share your comments with our team. Thank you for taking the time and we look forward to seeing...More

Reviewed 1 week ago

I have stayed here several times, and I love it. When I visit family in Franklin, it feels like my second home. I’ve had to extend my stay several times, and they are so friendly and accommodating, unlike other places in the Nashville area. I...More

Thank AtlantaGirl1951
Response from Merrily B, General Manager at Hilton Garden Inn Nashville Franklin / Cool SpringResponded 6 days ago

Hi AtlantaGirl1951, I am so pleased you returned again to stay with us on your visit to area. We love welcoming back our return guests! I will be certain to share your comments with our associates. Thank you again for the review and we look...More

Reviewed 3 weeks ago

A sales coordinator named Daniel help me arrange flowers and chocolates for my room for a special occasion. The process was simple, effective, and affordable. Otherwise the stay was very satisfying. The only critique was a lack of drink options for room service, and the...More

Review collected in partnership with Hilton Garden Inn
Thank JCDaniels
Response from Merrily B, General Manager at Hilton Garden Inn Nashville Franklin / Cool SpringResponded 2 weeks ago

Hello JCDaniels! It was our pleasure to assist you with your special occasion and we are so happy you enjoyed our service. Thank you again for the review and we hope to see you again the next time you are in the area. Take care!...More

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About
Awards & Recognition
GreenLeaders Gold level
Certificate of Excellence
Amenities
Top amenities
Pool
Room Service
Free Parking
Restaurant
Free High Speed Internet (WiFi)
Fitness Center with Gym / Workout Room
Bar/Lounge
Hotel Amenities
Room Service
Free Parking
Business Center with Internet Access
Dry Cleaning
Meeting Rooms
Laundry Service
Banquet Room
Self-Serve Laundry
Multilingual Staff
Conference Facilities
Breakfast Available
Things to do
Pool
Restaurant
Fitness Center with Gym / Workout Room
Bar/Lounge
Hot Tub
Heated pool
Indoor pool
Details
Price range
US$149 - US$260 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#1 Green Hotel in Franklin
#2 Family Hotel in Franklin
#3 Business Hotel in Franklin
#3 Romantic Hotel in Franklin
Room types
Non-Smoking Rooms, Family Rooms, Suites
Details
Price range
US$149 - US$260 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#1 Green Hotel in Franklin
#2 Family Hotel in Franklin
#3 Business Hotel in Franklin
#3 Romantic Hotel in Franklin
Room types
Non-Smoking Rooms, Family Rooms, Suites
Add Photo Photos
Traveler (58)
Room & Suite (148)
Dining (28)
Pool & Beach (23)
Amenities (71)
Business Center & Event Rooms (6)
Family and Play Areas (2)
Questions & Answers
Ask a question
Anne B
4 June 2018|
AnswerShow all 2 answers
Response from Patti2 | Reviewed this property |
Yes, they do. When you reserve a room it comes up with that discount along with all the other ones.
1
Vote
Vickie B
28 January 2018|
Answer
Response from Merrily B | Property representative |
Hello Vickie B! Thank you for reaching out with your questions. Our hotel does offer King bed rooms with whirlpool tubs. We have limited availability for these room types so be sure to book as soon as possible. Thank you... More
0
Votes
Vickie B
28 January 2018|
Answer
Response from M D | Reviewed this property |
Yes. I had a room with a jacuzzi.
0
Votes
Room Tips
"Laundry room is on second floor! :)"
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"Top floor to avoid thundering foot steps"
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"choose a room away from the elevator"
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"Don't come to this hotel."
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