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Courtyard Franklin Cool Springs

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Traveler (41)
Room & Suite (29)
Dining (3)
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Overview
  • Excellent61%
  • Very good27%
  • Average10%
  • Poor1%
  • Terrible1%
Travelers talk about
“nice bistro”(4 reviews)
“nice hotel”(18 reviews)
AMENITIES
Free Wifi
Free Parking
Air Conditioning
Pool
Non-Smoking Hotel
Restaurant
Room Service
3 Star Hotel
All hotel details
Additional information
Offers from Courtyard Franklin Cool Springs
Special Offer: Member Rates
Hotel packages
Hotel deals
Offers from Courtyard Franklin Cool Springs
Special Offer: Member Rates
Hotel packages
Hotel deals
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Reviews (321)
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319 results
Traveler rating
190
85
35
5
4
Traveler type
Time of year
LanguageEnglish
190
85
35
5
4
Show reviews that mention
All reviewsnice bistrowithin walking distancenice hotelshort drivefront desk staffnice areaconvenient locationthe hotel stafffranklin cool springslobby areabusiness travelsoccer tournamentwater pressurestaff was friendlyindoor poolwould definitely stay here againnashville
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1 - 5 of 319 reviews
Reviewed 4 days ago

This location was very convenient for the office that I had to visit for the week. The hotel bar has good drinks, and a nice and quiet atmosphere during the week days. The food selection is minimal, so don't expect more than the very basics....More

Thank QuinnieQuinQuin
Reviewed 5 days ago

We stopped in Franklin on our way to Indiana and had a wonderful stay at the Courtyard. Oh my. I do believe this is the most beautiful Courtyard I have ever visited. The main lobby, restaurant, and room is amazing...so elegant. The best part was...More

Thank Lwykoff01
Reviewed 3 weeks ago

Hotel is great, close to everything you need, food, shopping, etc. Beds are not the best. Need a change there to a more comfortable bed. Extremely firm. Nice seafood place within walking and Tin Roof 2 was fun for drinks.

Thank Patti W
Reviewed 10 May 2018 via mobile

I stayed here last night (Wednesday) due to its location to Nashville/Franklin/Brentwood. The girl checking me in could have been more pleasant and inviting. It was not a good check in due to the discussion over not using the credit card on file versus a...More

2  Thank joe c
Reviewed 2 May 2018

Always liked the property when I came in for business. Based off my last stay and how I was treated by the front office manager I will change where I stay in Brentwood...long standing platinum member.More

Thank sscamaro525
Response from FranklinCYRIGM, General Manager at Courtyard Franklin Cool SpringsResponded 3 May 2018

Thank you sscamaro525 for submitting an online review of your latest travel. I hate to hear that you had a disappointing stay and experience. We truly value you as a Platinum Member and would love to discuss this with you further. As I read the...More

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About
Awards & Recognition
GreenPartner
Certificate of Excellence
Amenities
Top amenities
Pool
Free Parking
Free High Speed Internet (WiFi)
Fitness Center with Gym / Workout Room
Restaurant
Bar/Lounge
Room Service
Hotel Amenities
Free Parking
Business Center with Internet Access
Dry Cleaning
Meeting Rooms
Laundry Service
Multilingual Staff
Self-Serve Laundry
Conference Facilities
Room Service
Banquet Room
Room amenities
Air Conditioning
Things to do
Pool
Fitness Center with Gym / Workout Room
Restaurant
Bar/Lounge
Heated pool
Indoor pool
Hot Tub
Details
Price range
US$149 - US$310 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#4 Family Hotel in Franklin
#4 Romantic Hotel in Franklin
#4 Business Hotel in Franklin
Room types
Non-Smoking Rooms, Family Rooms
Details
Price range
US$149 - US$310 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#4 Family Hotel in Franklin
#4 Romantic Hotel in Franklin
#4 Business Hotel in Franklin
Room types
Non-Smoking Rooms, Family Rooms
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Traveler (41)
Room & Suite (29)
Dining (3)
Pool & Beach (2)
Family and Play Areas (1)
Questions & Answers
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htruette
11 June 2018|
Answer
Response from joe c | Reviewed this property |
10-12 minutes by car.
0
Votes
Ldiane S
15 October 2017|
AnswerShow all 3 answers
Response from Pam T | Reviewed this property |
No, if I’m not wrong I’m they have stuff to purchase only.
1
Vote
10 July 2017|
AnswerShow all 2 answers
Response from pamharris1 | Reviewed this property |
I think it would depend on when you want to check out. I would definitely call they hotel. They are very helpful and might could work something out with you.
0
Votes
Room Tips
"We usually stay on the top floor, away from the parking lot."
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"No noise problem at the hotel so all rooms should be quiet."
Read review
"All great rooms. Some have balconies so if you are interested - check it out!"
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"Any room...we've stayed on numerous visits. Been in several rooms. NO ISSUES"
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