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Hyatt Place Nashville/Franklin/Cool Springs

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Traveler (73)
Room & Suite (24)
Dining (7)
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Overview
  • Excellent57%
  • Very good25%
  • Average10%
  • Poor5%
  • Terrible3%
Travelers talk about
“front desk staff”(23 reviews)
“sitting area”(10 reviews)
“nice hotel”(19 reviews)
AMENITIES
Free Wifi
Free Parking
Breakfast included
Air Conditioning
Pool
Non-Smoking Hotel
Free Airport Transportation
3 Star Hotel
All hotel details
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Rooms
8 Jul9 Jul
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (603)
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Traveler rating
329
151
63
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24
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LanguageEnglish
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329
151
63
32
24
Show reviews that mention
All reviewsfront desk staffsitting areanice hotelconvenient locationking roomwould stay here againfranklin cool springsgalleria mallvolleyball tournamentrooms are spaciouslots of restaurantsmini fridgegreat roomstaff was very friendlypleasant staya great place to stayeasy access
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1 - 5 of 599 reviews
Reviewed 2 days ago

Beds too small to sleep 2 adults. Hate when told queen size but beds not true to size. Luckily we had pull out couch. Also no USB ports. Otherwise stay was fine. Hotel is clean. Employees nice enough. Little too far from DT Nashville.

Review collected in partnership with Hyatt Hotels
Thank Tim B
Reviewed 2 days ago

Pleasant weekend for a family getaway. Trusted hotel, this was a return visit. Great location and amenities. Surrounded by a variety of stores and restaurants in a safe, clean area. Accommodating staff. Reservations process was very easy.

Review collected in partnership with Hyatt Hotels
Thank Lisa G
Reviewed 2 days ago

We truly enjoyed our stay here. An exceptional motel; wonderful staff; spotlessly clean; nice extra touches. We were particularly impress with the fact that the young lady up front remembered our name on re-entry, asking us how we enjoyed our trip and visit.

Review collected in partnership with Hyatt Hotels
Thank Ellen M
Reviewed 3 days ago

I really like Hyatt place, the rooms are always a really decent size, clean and comfortable. I picked this as I have tried a few other places in Franklin and wanted to try somewhere new, I wasn't disappointed. My room was great, staff were friendly...More

Thank SacredTrickster
Reviewed 5 days ago

Overall, this hotel was a reasonable price near the mall. The breakfast was excellent and staff was friendly. The room could have been a bit more cozy. Bed/pillows were a 3/5. I would probably stay again and bring my own pillow.More

Review collected in partnership with Hyatt Hotels
Thank maisondemings
Response from TColemanP, Manager at Hyatt Place Nashville/Franklin/Cool SpringsResponded 4 days ago

Dear Valued Guest - Thank you for your kind review of our hotel! We are so happy that you enjoyed our breakfast and friendly staff. I understand you would appreciate more pillows, and we are sorry for the inconvenience. It is our hope that this...More

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Most Booked Properties in Franklin
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About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Free Parking
Fitness Center with Gym / Workout Room
Free High Speed Internet (WiFi)
Pool
Room Service
Bar/Lounge
Breakfast included
Hotel Amenities
Free Parking
Business Center with Internet Access
Room Service
Breakfast included
Meeting Rooms
Laundry Service
Multilingual Staff
Conference Facilities
Dry Cleaning
Room amenities
Air Conditioning
Things to do
Fitness Center with Gym / Workout Room
Pool
Bar/Lounge
Outdoor pool
Details
Price range
US$136 - US$274 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#7 Romantic Hotel in Franklin
Room types
Suites, Non-Smoking Rooms, Family Rooms
Details
Price range
US$136 - US$274 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#7 Romantic Hotel in Franklin
Room types
Suites, Non-Smoking Rooms, Family Rooms
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Traveler (73)
Room & Suite (24)
Dining (7)
Pool & Beach (1)
Business Center & Event Rooms (2)
Questions & Answers
Ask a question
brownsugartraveler
31 October 2017|
Answer
Response from TColemanP | Property representative |
Thank you for your inquiry. We do not have a washer and dryer on property for guest use. However, we do offer a laundry service, that gives you the opportunity to deliver your laundry items (in a hotel provided laundry bag... More
0
Votes
Kelly S
19 February 2017|
Answer
Response from TColemanP | Property representative |
Yes, we request dogs and cats only. There is a one-time fee of $75. Thank you for your inquiry!
0
Votes
6 February 2017|
AnswerShow all 4 answers
Response from Carla L | Reviewed this property |
I didn't take a pet so I'm not sure.
0
Votes
Room Tips
"We had a corner room on top floor and I never heard any neighbors or staff while in room."
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"Park in the back and you can be very close to the door."
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"Highest floor is 6th and either ends of the hall are the most quiet."
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"The Grand Bed Cozy Corner Sleep Sofa is the best room. Very Spacious!"
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