Bathroom was not clean. The sheets were clean buy there were bodily fluids on the wall. At 11pm there was construction noise outside my room. Finally after 45 minutes I checked to see what was going on and evidently a guest was locked out of his room.... The engineering guy was on his stomach with a coat hanger under the door attempting to unlock it. I never did figure that out... It is a college town so as a parent I will stay elsewhere for over $175 a night!
This hotel is the perfect spot of a quick trip to Clemson area. The hotel is clean, the staff is always friendly, it's a great location. The check in process is easy and the location is great! Highly recommend!
New hotel very close to Clemson and the stadium. New shopping area filling in nicely with restaurants, Starbucks, spa, food store and mixed shopping. No pool but many board games and a pool table available for entertainment. Extremely friendly staff. No restaurant on site but microwave and food items available for sale in lobby. No microwave in room but mini fridge is in room.
Had a great 4 day stay at the Tru while working at Clemson. Desk staff were wonderful especially Kelly working the afternoon shift. Had a small problem with my booking and she handled it like a champ all while being incredibly professional. She was also a great concierge helping me and my colleagues find great dining options in the area. The staffs overall friendliness should not be dismissed and is a big reason I will be staying here for my future visits
It was not all bad. The bed was very soft. The tv was very large and had both HBO and Showtime. The hotel was very modern and modeled after a hostel. The only problem is I associate Hilton with above average furnishing and clientele. If you like unitarian and Motel 6 like furnishings, you will like this one. It is very popular with students. It is a much younger clientele, though part of it is probably because it is close to Clemson University.
Love the Tru brand by Hilton. Friendly, professional staff. Really liked having open access to fitness center. Loved being close to restaurants , shopping,and Clemson Univ. We were visiting family, and the lo action was great. Quiet room, even tho hotel was full of college crew teams on spring break for training camp. Loved the bathroom amenities- refillable dispensers vs many teeny tiny plastic bottles!
This hotel is perfect if you are visiting Clemson University. It has a vibe that your child will like and a price point that you will like. This was our first visit to a Tru, I think it’s Hilton’s way of competing in the “economy” sector. The staff was friendly. The gentleman that checked us in was helpful and gave us some good tips about the area. The lady on breakfast service was also very kind. There’s a pool table and fun lounge chairs in the lobby. The room is basic, not very big but we just needed a place to sleep & shower. All the toiletries are in tubes, so if you like a bar of soap - pack one. It is near a shopping plaza where we picked up some snacks at Aldi, although hotel lobby had plenty too. I would only rate it a 5 if everything was perfect, my only complaint was that the floors needed a deep clean, there was stickiness in front of fridge and dust/debris along perimeter of the room. And beyond the hotel’s control, there were some loud people in the hallways late at night. We would definitely stay here again if our child ends up going to Clemson.…
Staff were very friendly, and room was clean, snack bar was fully stocked, a PopEyes right next door, after 16 hours on the road i really respected the quiet time at 10pm overall very pleasant experience
Everything was great except the front desk employee when we arrived. We asked for information about the area specifically places to eat and he told us he had no clue and informed us there was absolutely nothing to do around there. We figured it out ourselves but he needs educated on the area or an attitude adjustment. Also, the breakfast was not great. Didn’t expect it to be perfect but the pancake machine kept messing up so we couldn’t get pancakes and the bacon wasn’t even cooked. Tasted like it was poorly boiled. Other than those things, our stay was great!
Warning, if you work second or third shift be prepared to have room service ignore the do not disturb. They will pound on the door. This happened to more than myself, and became a talking point at work. Also if you don’t like pound country gospel music then stay away. Room service plays music during the day loud and proud.