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I have stayed at a number of Aloft Hotels around the country and was excited to see the this hotel was available for my recent stay. However, I was ultimately disappointed with this particular property for several reasons.
First, the property is dated. Old carpet,...More
Got a good deal on this hotel on priceline. It stated it was a 3 star, but it's no 3 star. Toilet stopped working, wasn't very clean, old decor and pics online are not realistic of what you get. Now, having said that, the staff...More
Last minute business trip and my typical hotels were full. I’d never stayed at an Aloft.
1. I arrived at night and driving into the parking lot, it appeared decent.
2. Free parking
1. Underwhelming entrance. The tiny circular check-in desk is at...More
I am here now for 1 night, room is kind of nasty like low budget hotel. I wouldn't stay here again. Headboard has some nasty stains or something on it, carpet very worn out and ceiling looks terrible. Wish I had not spent SPG points...More
Recommended by airlines as a place to stay for an early flight. Front desk arrangement odd. Thought it was the place to pay for snacks. No luggage cart and nor offer to find one. Noticed cleaning staff was still on the 2nd floor at 5pm....More
Response from Robert T, Manager at Aloft Charleston Airport & Convention CenterResponded 1 week ago
Dear bookladyjol ,
Thank you for taking the time to share your valuable feedback. My name is Sharon Garbe and I am the Front Office Supervisor
at the Aloft Charleston Airport & Convention Center. It has come to my attention that the service you received...More