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WoodSpring Suites Spartanburg Duncan

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Traveler (2)
Room & Suite (20)
Overview
255 Frontage Rd I-85 & Sc 290, Duncan, SC 29334-9798 See on map
AMENITIES
Free Wifi
Free Parking
Air Conditioning
Non-Smoking Hotel
Suites
Kitchenette
Wheelchair Access
2.5 Star accommodation
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Rooms
7 Oct8 Oct
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (76)
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74 results
Traveler rating
45
13
5
6
5
Traveler type
Time of year
LanguageEnglish
45
13
5
6
5
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All reviewsextended stayfront deskrecommend staying herea wonderful stayenjoyed my staystaff was friendlyroom was cleanplace to stayapplianceshousekeeping
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1 - 5 of 74 reviews
Reviewed 2 weeks ago via mobile

Customer Service Representative(Latoya) provided the worst customer service I have experienced in my life. The inside of the hotel smells terrible, drains were painfully slow to drain, and the outside trash was overflowing for multiple days and had 20-30 cigarette butts all around it. I...More

Thank Kristina E
Response from 181omarra, Area Manager at WoodSpring Suites Spartanburg DuncanResponded 6 days ago

Dear Kristina, I received a copy of your review, and wanted to take a moment to personally respond. Thank you for bringing your concerns to our attention. The incidents you described is unacceptable, and I sincerely apologize for your experience. We will be coaching and...More

Reviewed 2 weeks ago via mobile

Customer Service Representative(Latoya) provided the worst customer service I have experienced in my life. The inside of the hotel smells terrible, drains were painfully slow to drain, and the outside trash was overflowing and had 20-30 cigarette butts all around it for 5 days straight....More

Thank Kristina E
Response from 181omarra, Area Manager at WoodSpring Suites Spartanburg DuncanResponded 6 days ago

Dear Kristina, I received a copy of your review, and wanted to take a moment to personally respond. Thank you for bringing your concerns to our attention. The incidents you described is unacceptable, and I sincerely apologize for your experience. We will be coaching and...More

Reviewed 3 weeks ago

Sheets upon check-in were stained. We had to go buy our own. We stayed a month and the entire time we had to use a plunger to flush the toilet every time we used it. Front desk staff were notified but never did anything about...More

Thank LuvUkraine
Response from 181omarra, Area Manager at WoodSpring Suites Spartanburg DuncanResponded 2 weeks ago

Dear Guest, I received a copy of your review, and wanted to take a moment to personally respond. Thank you for bringing your concerns to our attention. The incidents you described about the cleanliness of the linen and lack of customer service is unacceptable, and...More

Reviewed 27 July 2018 via mobile

Let me start with the positive, staff was kind and helpful. There was a laundry room on site, which was helpful since we were there for a softball tournament. By day 3, we needed to wash them! The sheets were clean and the air conditioner...More

Thank Softball06
Response from 181omarra, Area Manager at WoodSpring Suites Spartanburg DuncanResponded 31 July 2018

Dear Guest, I received a copy of your review, and wanted to take a moment to personally respond. Thank you for bringing your concerns to our attention. The incidents you described is unacceptable, and I sincerely apologize for your experience. We will be coaching and...More

Reviewed 19 July 2018

We stayed here while our house was being built. The staff is very friendly and helpful, especially Antonio and the housekeeping staff. Would definitely recommend to anyone needing more amenities than your average hotel.More

Thank Mark864248
Response from 181omarra, Area Manager at WoodSpring Suites Spartanburg DuncanResponded 21 July 2018

Dear Mark, I received a copy of your review, and wanted to take a moment to personally respond. I was thrilled to read you enjoyed your stay with us. We continually work to improve our hotel, so I really appreciate you providing us with your...More

View more reviews
About
Amenities
Top amenities
Free Parking
Free High Speed Internet (WiFi)
Hotel Amenities
Wheelchair Access
Free Parking
Self-Serve Laundry
Dry Cleaning
Non-Smoking Hotel
Room amenities
Air Conditioning
Microwave
Refrigerator in room
Details
Price range
US$56 - US$145 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Kitchenette, Non-Smoking Rooms, Smoking rooms available, Accessible rooms, Suites, Family Rooms
Details
Price range
US$56 - US$145 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Kitchenette, Non-Smoking Rooms, Smoking rooms available, Accessible rooms, Suites, Family Rooms
Photos
Traveler (2)
Room & Suite (20)
Nearby
Nearby HotelsSee all 8 hotels in Duncan
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Hampton Inn & Suites Greenville-Spartanburg I-85
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Quality Inn Duncan Spartanburg West
67 reviews
.43 km away
Days Inn & Suites by Wyndham Duncan/Spartanburg
112 reviews
.55 km away
Nearby RestaurantsSee all 51 restaurants in Duncan
Paisanos
98 reviews
1.13 km away
Chick-fil-A of Duncan
36 reviews
.65 km away
Cracker Barrel
83 reviews
.77 km away
El Primo
46 reviews
1.21 km away
Nearby AttractionsSee all 4 attractions in Duncan
Tyger River Park
49 reviews
5.02 km away
Sugar Tit Moonshine Distillery
53 reviews
6.28 km away
BMW Zentrum
218 reviews
7.12 km away
Shipwreck Cove
27 reviews
4.28 km away
Questions & Answers
Ask a question
bray t
29 December 2014|
AnswerShow all 2 answers
Response from Craig D | Reviewed this property |
Monthly rate depends on the type of room you want
0
Votes
chris b
7 August 2014|
Answer
Response from HMSVP1 | Property representative |
Hi Chris! Thanks for reaching out to us. I am sorry to tell you that we do not allow pets. But I can tell you where to get a $20 off coupon! Let me know if you are interested and sorry we cannot accommodate your... More
0
Votes
Room Tips
"Go somewhere else."
Read review
"Do not get a handicap room. We didn't ask but got one and shower water kept getting into bathroom."
Read review
"Go somewhere else."
Read review
"third floor is smoking."
Read review
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