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All reviewsfront desk staffstarbucks coffeehotel is locatednice hotelfirst floorpa turnpikestaff was very friendlyup to dateother hotelsair conditionerfitness centerconvenient locationbistromalllobbybusinesswedding
I’m a frequent Marriott visitor and have become used to their excellent standards! This hotel isn’t really one I’d chose to stay at, however as a business trip it’s ok. The rooms are tired and old with ancient windows and AC. Walls are paper thin...More
Response from Mary C, General Manager at Courtyard by Marriott Philadelphia Plymouth MeetingResponded 3 days ago
Thank you for your feedback regarding your most recent stay. We are sorry to hear that we did not meet your expectations on he product.
We appreciate the comments and will certainly make note for our future renovations with how we can improve...More
The person who checked me in was not the usual quality of service that I expect. No explanation of when restaurant opened for breakfast or dinner, no explanation of platinum gift, no smile. The room was okay, clean, but the latch on the door was...More
Thank Fauzia T
Response from Mary C, General Manager at Courtyard by Marriott Philadelphia Plymouth MeetingResponded 1 week ago
Thank you for the feedback on your most recent stay with us. Providing the highest level of hospitality is our number one priority and we sincerely apologize for falling short of meeting your expectations. As a teachable moment, we have shared your feedback with the...More
Staff was excellent. Room clean and neat. Housekeeping did a great job each day! Would recommend this location. Small eatery locted on site. Looked good we did not get a chance to us.
Quite room on third floor.
If you are in the Plymouth meeting area this is a good hotel choice of which has decent bar food and nice quite rooms. The bathrooms could do with an upgrade but the staff is really responsive and do take the time to attend to...More
Thank Vishal K
Response from Mary C, General Manager at Courtyard by Marriott Philadelphia Plymouth MeetingResponded 10 January 2018
Thank you for your feedback on our stay. We appreciate any comments so our services and product continues to improve. We hope to see you again the next time you are back in the Plymouth Meeting area.
I’m a Marriott Platinum and travel weekly. This hotel lack customer care. I checked in a day in advance to get the room upgrade. Upon checking in at the front desk, I got a regular room and no upgrade was available. None of the staffs...More
Thank A TripAdvisor Member
Response from Mary C, General Manager at Courtyard by Marriott Philadelphia Plymouth MeetingResponded 29 November 2017
Thank you for your feedback on your recent stay with us. We have since addressed the concerns of service with the appropriate departments so that this does not occur in the future. We truly appreciate your comments.
With Kind Regards
Response from Westampton_CY_GM | Property representative |
Thank you for your inquiry. We have an indoor heated pool which is open all year round. It will there fore be open in august. Our check in time is 3:00pm. please call us the day before arrival and we can let you know what... More
Thank you for your inquiry. We have an indoor heated pool which is open all year round. It will there fore be open in august. Our check in time is 3:00pm. please call us the day before arrival and we can let you know what time the earliest check in time wil be. if we cannot cahec you in as early as it is conivinent for you we will be able to hold your luggage till check in time. We will tray as much as posible to accomodate your request.
Rosemary - AGM