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I have stayed here numerous times and this stay was the first negative experience. I was put on the 7th floor and the room had terrible electric receptacles; the hair dryer kept falling out of the outlet. The toilet paper holder was coming out of...More
Room completely met expectations, no problems.
There was a minor glitch at check-in, but friendly competent staff made that okay, in fact, it even became a pleasant/entertaining experience (thanks Marvin!).
Parking was easy in adjacent garage (this was a Saturday; might be different when UPMC...More
1 Thank RaChaCha
Response from Coleman H, General Manager at Wyndham Pittsburgh University CenterResponded 1 week ago
Thank you for your review on TripAdvisor. I am pleased that you had an overall positive stay, and I do apologize for the minor glitch at check-in, and am happy that Marvin was able to resolve it for you. Thank you for choosing our hotel,...More
Although the hotel is clean, staff in the EVENING was pleasant and the pool was nice. The staff during the day was a bit pushy, we had been advised to make a reservation for a ride to the hospital for surgery the night before ,...More
What a great affordable place to stay in the city of Pittsburgh!! I booked my room the night before for a really great rate, and when I went to check in the next day, there had been a mixup with the type of room that...More
I left my wallet in the lobby and didn't realize until I was at a restaurant across town. Marvin saw it, picked it up and kept it safe at the front desk until I got back. Super customer service and a stand-up guy. Thanks Marvin!