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We booked for 4 days, 4 days in advance, paid First night $38 in advance. Cancelled the
Booking the next day, due to a friend's illness. No refund from this company. Done our $38 cold. A bit harsh im thinking. I doubt if thats legal.?More
Response from RRAdministration, Guest Relations Manager at River Retreat Caravan ParkResponded 2 weeks ago
Sorry to here you are not happy with cancellation policies in which many companies have in place for a reason.
Seems that the balance of our response by email was not mentioned of your cancellation that has been offered :
"If you would like to...More
Well.. this place was amazing .. and the owners couldnt do enough for us .. Thank you Rod for providing me with a ground sheet !!! your amenity block was so clean it was brilliant ! fishing down the road and was just private and...More
Had another relaxing time here . Stayed in an ensuite cabin in which they were doing up which we had no problems with as they told us upon booking . Looks great in what there doing and will be very nice once finished . Old...More
Rude woman grunting over th phone, prejudice judgemental nasty, how they stat in business is a wonder to anyone not even good enough for a dog, loud aircraft noise, AGRESSIVE people with couldn't care less attitude
we booked a cabin (pet friendly) for 3 weeks and it was way too expensive for what they offered. The cabin was very very small, cleaning service once a week (we had to ask every time), when asked for fresh towels, the lady at reception...More