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Pentewan Road Tregorrick, St Austell PL26 7AB England
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About

#7 of 11 in St Austell
Location
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Value
Relax, unwind and rejuvenate in the luxurious surroundings of The Cornwall Hotel, Spa & Estate; an exquisite 4* hotel & spa set in 43 acres of tranquil, wooded parkland in St Austell. Just a breath away from many of Cornwall’s most popular sandy beaches and attractions; The Cornwall Hotel is the perfect base to explore the best of Cornwall.
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Property amenities
Free parking
Free High Speed Internet (WiFi)
Pool
Fitness Center with Gym / Workout Room
Bar / lounge
Taxi service
Business Center with Internet Access
Conference facilities
Parking
Wifi
Hot tub
Pool / beach towels
Infinity pool
Indoor pool
Heated pool
Fitness / spa locker rooms
Sauna
Restaurant
Breakfast available
Breakfast buffet
Breakfast in the room
Complimentary Instant Coffee
Banquet room
Meeting rooms
Spa
Couples massage
Facial treatments
Full body massage
Head massage
Massage
Salon
Steam room
Baggage storage
Newspaper
Non-smoking hotel
24-hour front desk
Dry cleaning
Laundry service
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Room features
Air conditioning
Private balcony
Room service
Safe
Iron
Flatscreen TV
Room types
Non-smoking rooms
Suites
Good to know
HOTEL CLASS
HOTEL STYLE
Green
Quiet
Languages Spoken
English
2718Reviews36Q+A100Room tips
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Nina wrote a review 23 May
3 contributions3 helpful votes
Very disappointed. We had a virgin experience voucher for spa use and afternoon tea. The pool area only had 8 beds, all of which were taken for the 3 hrs we were there. There was nowhere to sit! So we sat against a wall alongside the pool. Not exactly what we expected! There is a great steam room and sauna. They have what looks like a jacuzzi but it's a 'bubble' pool, basically pool temperature water with weak jets- what's the point in that?! Showers were good, lockable lockers were unlockable! The coffee from the spa reception was £3 for a small coffee in take away cup which tasted bloody awful. The latte in the main building was even worse- undrinkable! And I'm not a coffee connoisseur. The afternoon tea was shambolic. The sandwiches were limp and tasteless . The scones were obviously microwaved as they were piping hot with a bouncy texture. The other sweet stuff was so so. Thank god we didn't pay for this ourselves. Spend a bit extra and go somewhere else!
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Date of stay: May 2022Trip type: Traveled
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MacksterM wrote a review 22 May
Prestwood, United Kingdom81 contributions16 helpful votes
+1
Arrived to find car park 1 (car park 2 was full!), was full of potholes (see photo). Our sports car, had a tough time negotiating the ground. No signs as to the condition, whether temporary or if it was being refurbished, very poor. Went to reception, the girl was more interested in getting hold of our credit card than welcoming us. "I have paid over £170.00 in full six months ago for this one night, I will pay cash for any purchases, why do you need our credit card?" It seems Hotel policy, so rather than cause a scene, I reluctantly agreed for a £10 pre-authorisation in case we bought anything, this had been reduced from £50 apparently. Got to the room, which on first inspection seem nice. Then we noticed a split floor tile on entry to the bathroom, walk on this in bare feet and it would cause a terrible injury (see photo). The wallpaper look like a cat had been sharpening its claws, very worn and tatty (see photo). Could not get the channel guide on the TV, got a message saying not licensed? On the painted wall, looks like there had been a leak or liquid had been sprayed on it (see photo). Fluff (evidence of poor cleaning regime) on curtain pole finial (see photo). Given the start we had had, made a conscious decision to eat out, and not spend any money here. We did venture to look at the spa, which is a seventy metre walk from the Hotel in the open, so in poor weather, not a ideal location having had a treatment or swim. We went out and had a great meal at Kingswood, 1/2 mile from this place. After an interrupted nights sleep, guests in the garden until 01.30 making a racket, we checked out. I asked about the credit card matter and was assured that it would drop off that day. On leaving, I pointed out all the issues with the room only, and was thanked. Now today, six days later, the pre-authorisation amount still appears on my credit card, despite making no purchases. Had this been removed from my credit card, I may not have taken to writing this review in such detail, as I am a patient person (hence waiting six days), but my patience has now run out with this establishment. So maybe you can make your own mind up as to whether my experience, or part of it will influence your decision to stay here. Me, they couldn't pay me to stay here again.
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Date of stay: May 2022
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Room Tip: If you want to stay here, don't pay in advance and check out the room before paying, I wish I...
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Samantha E wrote a review 20 May
73 contributions37 helpful votes
Stayed here for 2 nights in a 2 bedroom lodge. Lodge was immaculate. So wish I could give 5 stars but one of the temperature controls in the shower wasn’t working and the other shower was dripping and slow draining. Staff were brilliant. So helpful at 11pm at night when the smoke alarm battery started beeping and they came over to take it away! Breakfast and dinner food was delicious. Recommend the stir fry duck. Spa and pool area nice. It’s on a quiet site and is a great location to explore the area from. Visit absolutely made by a morning breakfast chat with @iceman_hof who was also staying at the hotel. Would definitely revisit.
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Date of stay: May 2022Trip type: Traveled
Room Tip: Come midweek if you can. Thursday spa and pool basically empty at 5pm. Friday such a lot busier.
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LancasterHopwood wrote a review 18 May
Lancaster, United Kingdom77 contributions13 helpful votes
I choose the Cornwall as it offered both Hotel and Lodge accommodation as well as the Spa, pool and gym, which suited our group that were staying for a long weekend to celebrate a wedding anniversary and birthday. Plus it's location makes it ideal to visit the local attractions such as Eden Project, Lost Gardens of Heligan and the coastal towns/villages. The hotel rooms are unusual in that they are separate from the hotel building and spread out along the hillside behind the main building with a connecting corridor. The room was large, clean and well appointed with an enormous bed! Although we didn't stay in the lodge, we used it as a place for the family to congregate in. Again they were well appointed and looked to be fitted out to a high standard. There were no complaints from our family that stayed in it, although a bar of soap would have been useful in the kitchen. Part of our group made use of the Spa, pool and gym and found them all excellent. Food in the restaurant was generally good, with one or two items not quite up to our expectations, whilst other dishes surpassed. Breakfast was excellent. The most outstanding aspect of the hotel was undoubtedly the staff. They were excellent in every respect, from helpful with the booking, meeting our special requests, pleasant whilst we were staying and seemed happy in their work. This reflected in a 'can do' attitude and a desire to make our stay happy and memorable, which it was. The only caveat is the carpet in the restaurant that could really do with a clean, but as a person that worked in flooring I always notice that sort of thing!
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Date of stay: May 2022
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Room Tip: We had a superior room on the upper level that gave great views
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Mollylouise3107 wrote a review 16 May
Swanage, United Kingdom12 contributions6 helpful votes
Beautiful relaxed hotel for our child free weekend. The room was lovely and clean and sitting out on the balcony in the morning with a coffee was so nice. Great breakfasts and dinner! Staff were all nice and friendly. Spa was gorgeous, I had a manicure and the best massage I’ve ever had ‘de stress massage’. Everywhere was clean and well looked after. Visited The lost gardens of Heligan which is close by, stunning place and definitely worth a visit. The most relaxed weekend and I hope to go back again soon!
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Date of stay: May 2022Trip type: Traveled
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PRICE RANGE
US$117 - US$243 (Based on Average Rates for a Standard Room)
LOCATION
United KingdomEnglandCornwallSt Austell
NUMBER OF ROOMS
65
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Frequently Asked Questions about The Cornwall Hotel and Spa
Which popular attractions are close to The Cornwall Hotel and Spa?
Nearby attractions include White River Cinema (1.1 km) and Museum Vinyl Record Shop (1.2 km).
What are some of the property amenities at The Cornwall Hotel and Spa?
Some of the more popular amenities offered include an indoor pool, free wifi, and an on-site restaurant.
What food & drink options are available at The Cornwall Hotel and Spa?
Guests can enjoy an on-site restaurant, a lounge, and breakfast during their stay.
Is parking available at The Cornwall Hotel and Spa?
Yes, free parking is available to guests.
What are some restaurants close to The Cornwall Hotel and Spa?
Conveniently located restaurants include Nepalese Gurkha Restaurant, Smorgers, and White River Fish Bar.
Are there opportunities to exercise at The Cornwall Hotel and Spa?
Yes, guests have access to an indoor pool, a fitness centre, and a sauna during their stay.
Are any cleaning services offered at The Cornwall Hotel and Spa?
Yes, dry cleaning and laundry service are offered to guests.
Does The Cornwall Hotel and Spa offer any business services?
Yes, it conveniently offers a business centre, meeting rooms, and a banquet room.
Are there any historical sites close to The Cornwall Hotel and Spa?
Many travellers enjoy visiting Mevagissey to Fowey Ferry (6.6 km), The Lost Gardens of Heligan (4.9 km), and St. Goran Parish Church (7.0 km).
Does The Cornwall Hotel and Spa have any great views?
Yes, guests often enjoy the park view available here.