We stayed in The Hayloft; it was beautifully decorated with a balcony. Staff were friendly and helpfull (especially Barbara,Bryony and Lauren) and food was tasty (we stayed B&B). Hotel was clean. Owner Simon was friendly, approachable and informative.Lostwithiel is small but friendly. Overall this was a lovely stay and we'll definately come back.
We stayed here for 4 nights at the end of May on our first holiday away for several months. As a first time traveller to Cornwall we wanted something fairly central so we could use it as a base for different areas. The hotel is in Lostwithiel which was perfect for us. We didn't want to be directly in one of the tourist spots, so this ticked the box. We were fortunate enough to be able to book the newly created Hayloft, and very glad we did too. An apartment at the top of the hotel with its own balcony, separate room for the kids and spacious living/kitchenette area. It was very clear the owners had spent a good deal of cash on this room, everything finished to a very high standard. It was the perfect base for our 4 night stay. The outdoor pool is a lovely addition to the hotel with our 9 year old making good use of this one afternoon. The terrific weather meant this was possible. Heated, clean and with plenty of seats. As comes with the times, breakfast required pre booking the night before with hot food orders pre ordered too. Not a problem at all. In fact, you're given a WhatsApp number when checking in meaning we could book things whilst out and about. Very responsive and very easy. Breakfast itself was great. Excellent full English and continental options. Other hotels have cut breakfasts back in these Covid times, but other than booking in advance, everything was normal. Staff here are great too. The owner spoke with us for quite some time, providing recommendations on where to visit. Charlestown was one and proved a hit with all of us. Mussels from a fish and chip van overlooking the water....yum! I wouldn't hesitate to recommend here. Accommodation, staff, parking, food, pool...all excellent. If you're in a larger group or feel like splashing out, go for the Hayloft, it's definitely worth it. I really hope we'll be able to make a trip back in the near future.…
A year on we return to a hotel that is a diamond in a bland setting. No ground floor room for us this time. But the very helpful and welcoming receptionist found us an alternative room to that we had booked that only featured one short flight of stairs. Now that is going the 'extra mile' ! Room was again very clean and presentable, as well as spacious. Each morning started well with an excellent breakfast with a good choice of menu. A special mention to the young lady on the serving staff who as well as being pleasantly attentive gave us a timely warning about not visiting somewhere so helping us avoid a bad trip. Thank you. Can still highly recommend this hotel. Just be wary of the Gran Prix A390 running past as it seems full of the Fast and The Furious !
Simply stunning two-night stay! This hotel is very dog friendly, all the staff absolutely love dogs. The dog friendly rooms are beautiful, very clean and are set in little courtyard. There is a doggy welcome box which has a large towel, brush, a feeding bowl (just one, so you need to bring another) Doggy treats and information on dog friendly beaches etc. I would say our stay was perfect, from very high-quality food to attention to detail to small added extras. We had an evening meal on the first night, we sat in the bar area so we could have our dog with us. Dogs are allowed everywhere in the hotel except the restaurant, but like us you can have your meals in the bar with your dog. Breakfast was varied with anything from cereal, croissants, fruit, yogurts to fully cooked, and everything was quality. There is a heated outside pool which was very clean, and a lovely garden area too. All the staff were so friendly and very helpful, nothing was too much. Thank you so much to Jane on reception, Bryony and Barbara who served our food, and to the owners Simon and Trina. Absolutely wonderful service. Just to conclude, this was probably the best hotel we have stayed at for quality and service……Stunning and highly recommended, we will be back!!…
The rooms were quite spacious with comfortable beds, reasonable storage and decent bathrooms. We were there in summer when it was very hot and the one drawdown was the lack of air conditioning. Although there were fans in the room, it was still incredibly hot. Staff at reception were incredibly friendly and helpful and anticipated our requirements without us even having to ask. The restaurant is quite large and there was plenty of choice at breakfast that was served to our table efficiently. We did have dinner at the hotel one evening and the quality wasn't as good as you might get elsewhere. There is a heated outdoor swimming pool with a few chairs around it - its not a particularly attractive pol but it is fine for swimming in. There is plenty of parking on site. Be ware of the fact that there are lots of steps and no lift so the hotel is probably not great for push chairs or disabled people. Overall, very good value for money and very friendly.…
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