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Candlewood Suites Harrisburg, an IHG hotel

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504 N Mountain Rd, Harrisburg, PA 17112-2368
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Traveler (25)
Room & Suite (18)
Pool & Beach (3)
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What you can expect during your stay
  • Face masks required for guests in public areas
  • Face masks required for staff in public areas
  • Hand sanitizer available to guests & staff
  • Regularly sanitized high-traffic areas
  • Staff required to regularly wash hands
Updated 20/11/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
A note from Candlewood Suites Harrisburg, an IHG hotel
Updated 20/11/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.

About

#15 of 53 hotels in Harrisburg
Welcome to the Candlewood Suites Harrisburg, where comfort and guest satisfaction are our primary goals. We are conveniently located off Interstate 81 just minutes from Hershey Park and Hershey's Chocolate World as well as the Hollywood Casino at Penn National Race Track. A short drive to the south is downtown Harrisburg and our quiet suburban property is within 2 miles of multiple restaurants and shopping centers, and is an easy drive to PA Dutch country. Our all suite extended stay hotel is built for comfort. Our rooms are the ultimate suites for the business traveler. Each suite has a full kitchen complete with microwave and full size refrigerator. Work efficiently at your extra large executive desk with high-speed Internet and speaker phone. Relax in the overstuffed recliner while you enjoy the CD and DVD Player. Borrow your favorite movie or CD from our lending library. Work off some stress in our 24 hour fitness center, relax in our indoor heated pool & spa and take advantage of the complimentary laundry facility. You can purchase meals, snacks and sundry items at value prices at the Candlewood Cupboard.
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Location

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Contact
504 N Mountain Rd, Harrisburg, PA 17112-2368
Getting there
Harrisburg Intl Airport15 kmSee all flights
Capital City Airport13 kmSee all flights
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371Reviews6Q+A56Room tips
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Jeffrey S wrote a review 9 Sep
10 contributions
+1
Made reservations at the IHG site. $25 pet fee indicated, but nothing else. Arrive after a long drive and they say we cannot check in without our dog's vaccination records. Huh? My guess was rabies, as this is what you need for a dog license. Nope. Rabies and DHPP AND bordetella. WHAT??? Now I do not travel with my dog's vaccination paperwork (unless going to Canada when rabies is needed and checked). They REQUIRE bordetella. My dog did not even see another dog while there. Thankfully my wife has an app on her phone with the records so we could check in. The room was dirty (stains on the walls and carpets). Then at 9:00 power went out in half the room. Turns out that there is a circuit box in the room and I was able to reset. It was like a junk hotel in the from the 1950s. Never going there again.
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Date of stay: September 2021
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Casey H wrote a review Jul 2021
Pittsburgh, Pennsylvania27 contributions4 helpful votes
This was not the cleanest budget hotel I’ve stayed at…lots of scuffs on the walls and doors. There was a spider in our room as well. I will say the beds were clean and comfortable and there was a lot of space in the two bed room. We also got a room with a microwave, sink, tiny stovetop and full refrigerator which was nice. I think these rooms could use a new paint job and maybe a new carpet. Also disappointed that the pool was closed! Finally, and this is not the hotel staff’s fault, but the people staying above us seemed to be running up and down the halls and jumping up and down all night and morning! Super annoying.
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Date of stay: July 2021Trip type: Traveled as a couple
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sally d wrote a review Jun 2021
Glencoe, Kentucky55 contributions29 helpful votes
Regretfully this is the 2nd time we stayed here. The last was exactly 1 yr ago, in town for grandchild birthday. Last time we stayed, complained to manager about condition of the room and he handed me his card and said "Next one's on me", just bring this card with you. Well, they wouldn't honor that, and all hotels in area were sold out. Upon check in desk clerk told us our credit card would have a $250.00 hold on it for Pa. residence! We have traveled the world, stayed in 5* hotels and have never been asked this! There was no A/C in the hallways or elevators and it was 92* that day. The room was very dirty, stains and odors on pillows, yellow smoking stains on everything and the smell was horrible (take it from an ex-smoker! and this was supposed to be a NON SMOKING ROOM), no mattress pad, A/C shut off every 15 minutes unless you moved in front of the motion detector (which i had to do all night long...every 15 mins), floor was nasty, especially in bathroom. Ice maker in fridge did not work, they do not have icemakers in hotel. You have to either walk across the highway (or drive) and go purchase a bag (they will refund you!!!) WTH! Can not believe you had to activate the a/c every 15 minutes, or cook! This place needs to be torn down! Nasty at every turn!!! Made a note in my phone NOT to stay here next year!!
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Date of stay: June 2021
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Room Tip: Go to another hotel, like the Hampton inn or Spring hill suites couple of exits away!
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Crystal W wrote a review Apr 2021
Corning, New York12 contributions1 helpful vote
I work at a Candlewood front desk and my GM would have freaked had she seen the way this place was run. Room keys weren’t even made and couldn’t check in till 4. After police left over BLEACH WATER. Rude to cops because he wanted corporate number saying they don’t have one. BS lol!!! Toilet in room clogged overflowed immediately and repeatedly. Had to use hallway bathroom rest of night and next day. 9pm went to get pizza needed a room key took 25 minutes!!! Yet again line at front desk. Same two girls at front desk. I realize help is hard to find but nothing was ready and at 4pm and the attitude. Carpet in room stained badly and kinda gross... Pics online are Bs and OLD!!! Only positive I had is the room and beds were clean. Don’t recommend nor will I ever stay again.
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Date of stay: April 2021Trip type: Traveled with friends
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Response from IHG Service, Owner at Candlewood Suites Harrisburg, an IHG hotel
Responded 11 May 2021
Hi Crystal W, Thank you for your stay and for taking the time to write us a review. I'm sorry to learn that we failed to meet your expectations on your most recent visit due to the issues encountered with the room key, bathroom condition, upkeep of the carpet, and the service provided by staff. We always strive to provide the highest quality of accommodation and amenities to ensure a comfortable stay for all our guests. Trust that I have made the hotel management aware of your comments and I am confident that necessary steps will be taken so this doesn't happen again. I also sent you a private message to further reach out to you. We hope that you will consider staying with us again to show that your unsatisfactory stay was an exception! Many thanks, Jonathan A Case Manager IHGService
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Gabriella Smith wrote a review Sep 2020
1 contribution1 helpful vote
This hotel was veryyyy clean and actually had great service. I really enjoyed the room and felt extremely comfortable the whole time! I highly recommend staying here. Try it out and see it for yourself!!!
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Date of stay: September 2020Trip type: Traveled as a couple
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United StatesPennsylvaniaHarrisburg
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Frequently Asked Questions about Candlewood Suites Harrisburg, an IHG hotel
Which popular attractions are close to Candlewood Suites Harrisburg, an IHG hotel?
Nearby attractions include George N. Wade Memorial Bridge (0.6 km).
What are some of the property amenities at Candlewood Suites Harrisburg, an IHG hotel?
Some of the more popular amenities offered include an indoor pool, free wifi, and a fitness centre.
Which room amenities are available at Candlewood Suites Harrisburg, an IHG hotel?
Top room amenities include a kitchenette, air conditioning, and a flat screen TV.
What food & drink options are available at Candlewood Suites Harrisburg, an IHG hotel?
Guests can enjoy barbeque facilities and a snack bar during their stay.
Is parking available at Candlewood Suites Harrisburg, an IHG hotel?
Yes, free parking is available to guests.
What are some restaurants close to Candlewood Suites Harrisburg, an IHG hotel?
Conveniently located restaurants include Vino Italian Restaurant, Sandwich Man, and TACO KING Harrisburg.
Are there opportunities to exercise at Candlewood Suites Harrisburg, an IHG hotel?
Yes, guests have access to an indoor pool and a fitness centre during their stay.
Are any cleaning services offered at Candlewood Suites Harrisburg, an IHG hotel?
Yes, dry cleaning and self serve laundry are offered to guests.
Are pets allowed at Candlewood Suites Harrisburg, an IHG hotel?
Yes, pets are typically allowed, but it's always best to call ahead to confirm.
Are there any historical sites close to Candlewood Suites Harrisburg, an IHG hotel?
Many travellers enjoy visiting John Harris-Simon Cameron Mansion (10.8 km) and H. A. Hartman & Son Storage (13.5 km).
Is Candlewood Suites Harrisburg, an IHG hotel accessible?
Yes, it offers wheelchair access, reduced mobility rooms, and facilities for disabled guests. For specific inquiries, we recommend calling ahead to confirm.