Honestly expected a little more. The Hilton Garden Inn ERIE PA Was rated pretty highly and the nightly room cost was on the above average side when it comes to cost vs some of the other hotels in the area. I liked that our room was ready and I could go straight in with our room key. The room itself was fine, nice sitting area and the beds were comfortable enough. We did notice that even though the room was "ready" for us, when we got inside there was only a quarter of a roll of toilet paper on the roll and the second roll next to it was empty, as such we had to go downstairs and get more from the front desk. A Small detail sure, but a pretty important one when it comes to staying in a room with 4 people. Also the Pool was a big draw for us as my kids love to swim. The Pool area was fine but the pool itself is on the small side and when we swam there in the morning ( about 9am ) there were no clean towels in the pool area and the linen basket was full from the previous day with dirty towels. Again not a huge issue but enough to knock it down a rating. Breakfast was fine, but for the "Continental Breakfast" they offer I feel like $10 per person is a little steep for the small selection on offer, we didn't feel like the hassle but if Breakfast is important to you maybe go to one of the many choices outside the hotel within a very short distance. Clean hotel, but I feel like for the nightly room cost the standards should be a little higher…
Lovely lobby with many tables and sofas to gather at and converse. Large clean room with a really comfortable King bed, large work station with a comfortableand chair with foot stool. Refrigerator, microwave and coffee maker.Indoor pool, fitness center and office center. Lovely bar / restuarant (closed Sundays and Mondays.) Amazing breakfast for $15. Bacon/sausage, eggs, home fries, bagels, toast, muffins and pastries. Plenty of fresh fruit. Five cereal choices including oatmeal. An omelet center also makes pancakes, waffles and french toast. You can't possibly leave hungry. It was a very pleasant stay with an Applebees on one side and Cracker Barrel on the other if you want to walk to dinner.
Be extremely careful with booking online with Hilton. DO NOT use the Advanced purchase option. No matter what the circumstance they will NOT credit or refund your purchase. This happened to me and I don't want to see anyone else to loose their money due to unforeseen circumstances that prevent a trip.
First, currently I’m cuddled in bed in the hotel! So I haven’t even left yet! Staff was amazing! Room good! But my praise comes in a different light….. The on site restaurant “safari grille”. Oh. My. Gawwwwwd. I was honestly terrified to try, but we were tired and hungry. I chose the tomato basil bisque and grilled cheese. My hubs had wings and Cobb salad! My bisque was mind blowingly amazing!!!!! The sammich was perfect. My husband who is hard to please, said they were the best wings he’d ever had! I don’t know why this place isn’t more on the map! You are top notch! We WILL be back!
This is one of the best hotels I've ever stayed in. It is very clean and well decorated. A restaurant and bar is on site and both are extremely good with great food and drinks. The price for a room here is very reasonable. A great Hilton hotel
We spent four nights at the Hilton Garden Inn Erie, Pa. On first night we requested a cot for our child. It took five requests, and a call to Hilton Honors to ever get a pillow and blanket on the SECOND evening. On the third evening the hotel sewage began gurgling out drain in our first floor bathroom. Maintenance came, said he couldn’t get it and would ask that they move us to another room…. He returned to tell us they didn’t have another room so he was going to “try a new tool”. Thankfully he was able to unclog it and apologized that they’re was no housekeeping that late and assured us they get us in the morning. The next morning we left for some family time and I requested housekeeping. When we returned that evening all of the towels and rags that were used to soak up the sewage still cover the bathroom floor. My husband went to desk to demand to see manager (third request so far during our visit), of course there was no manager on duty. So for two nights we stayed in a room with sewage on the floor. They were gracious enough to give us towels to wash our bodies though. There are no words for the amount of anxiety and spike in behaviors this trip presented our autistic child. And yes, we even requested to be transferred to another hotel. Absolutely worst trip ever. Made you look forward to the fourteen hour back home!!…
I stayed at the Hilton Garden Inn Erie on 4/18/22. From check in to the restaurant/bar were tremendous. Nicole was on the Front Desk and was excellent on checking us in also Melissa in the Restaurant was very friendly and the food was superior. When in Erie this location is a must stay. Plenty of local restaurants in the area if you choose to venture out.
Hotel being renovated - was awakened by workmen talking & working just outside my door a few hours after I had finally fallen asleep (late arrival). Bathroom was clean - except for previous guest’s hair on towel rack.
My family and I stayed at the Hilton Garden Inn in Erie, PA while we were in Erie for wrestling state Championships. We arrived early and hoped that after a 5 hour car ride, we could check in early. Front desk staff greeted me warmly and gave us an early check in. We encountered so many friendly staff. Pool area was clean and had plenty of seating to watch my boys play in the pool. Our room...WOW!!! Super clean and very spacious. LOTS of towels for our use. I found not one thing to complain about. It was perfect. Front desk area had plenty of snacks, drinks and light foods to please everyone. The restaurant area...we only used it for breakfast but it too was clean and staff was friendly and prompt. The hotel manager should be very proud of her location and staff.
The hotel was clean, quiet and comfortable. Conveniently located off I90 but did not hear traffic noise. Restaurant and bar in lobby very nice. Pool and exercise room open and well maintained. I would recommend this hotel.