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Extended Stay America - Philadelphia - Bensalem

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Traveler (21)
Room & Suite (12)
Dining (1)
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Overview
  • Excellent46%
  • Very good14%
  • Average16%
  • Poor8%
  • Terrible16%
Travelers talk about
“grab and go”(9 reviews)
“parx casino”(26 reviews)
“full kitchen”(3 reviews)
AMENITIES
Free Wifi
Free Parking
Non-Smoking Rooms
Fitness center
Kitchenette
Pets Allowed
Wheelchair Access
2 Star Hotel
All hotel details
Additional information
Offers from Extended Stay America - Philadelphia - Bensalem
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Offers from Extended Stay America - Philadelphia - Bensalem
Special Offer: Save up to 10% TODAY!
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Reviews (155)
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69
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LanguageEnglish
69
23
24
13
25
Show reviews that mention
All reviewsgrab and goparx casinofull kitchenexcellent comfortstay shortlaundry roomfast foodchange roomschecking inquiet locationflat screen tvfirst floorupon checkstreet roadfreezermuffinsphiladelphia
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1 - 5 of 154 reviews
Reviewed 1 week ago

I'm 19 years old and I booked a room with the impression that the check in age was 18. (there is no check in age requirement on their website as far as I know) and when I went to check in, I was told I...More

Thank xdKapap
Response from 00esa, Manager at Extended Stay America - Philadelphia - BensalemResponded 6 days ago

We are so sorry we were unable to accommodate you this time. We are investigating this incident and ensuring the right information is being presented to our guests. Thanks for bringing this to our attention. Counting on your kind generosity to accept our apology, we...More

Property's Favorite Review
Reviewed 4 April 2018

I chose this location after having to vacate an Airbnb. I had to check in very late at night and the receptionist was more than helpful upon check in. My stay has been great so far. My room was clean. These are more like self...More

Thank Kristin_L8
Response from 00esa, Manager at Extended Stay America - Philadelphia - BensalemResponded 5 April 2018

Kristin, thanks for making Extended Stay America a part of your travel plans. We are thrilled to see you thoroughly enjoyed your time with us and were impressed with all that we have to offer. It was a pleasure hosting you, and we look forward...More

Reviewed 19 March 2018

Top 1 or 2 most disgusting hotels I have ever stayed in. Would not cook dinner for my dog in that kitchen, much less my kids. Gave it a shot for a night, but had to leave. Could not stand it. Stay away.More

Review collected in partnership with Extended Stay
Thank Brendten E
Response from 00esa, Manager at Extended Stay America - Philadelphia - BensalemResponded 20 March 2018

Brend, thank you for choosing us. We are disappointed to read that we did not live up to our typical standards, and we are truly sorry your stay was not to your expectation. We hope you and your family will consider giving us another chance...More

Reviewed 2 January 2018

We've stayed at multiple Extended Stay hotels over the years and have been pleased, After this visit, it's going to be hard to go back to any of them, which shows how much of an impact our stay had. When we arrived at around 7pm,...More

1  Thank KM1714
Response from 00esa, Manager at Extended Stay America - Philadelphia - BensalemResponded 3 January 2018

Thank you for your stay at our hotel and for your detailed feedback. We apologize for the cleanliness and service issues you encountered and regret the inconvenience it caused. I would like to inform you that, we provide housekeeping services to guests who stay eight...More

Reviewed 10 November 2017

I started coming here in 2005 and have never been sorry for the choice to stay here. Pet friendly with reasonable surcharge by the day or month. The room are clean and spacious beds are comfortable. The staff has changed over the years The welcome...More

Thank mrbillsr
Response from 00esa, Manager at Extended Stay America - Philadelphia - BensalemResponded 11 November 2017

Thanks for being a loyal guest and making Extended Stay America your home away from home. We are delighted to read you liked our pet-friendly policy and impressed by the courteous service provided by our staff. Your compliments are shared with our entire team for...More

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About
Amenities
Top amenities
Free Parking
Free High Speed Internet (WiFi)
Fitness Center with Gym / Workout Room
Hotel Amenities
Free Parking
Self-Serve Laundry
Room amenities
Microwave
Things to do
Fitness Center with Gym / Workout Room
Details
Price range
US$89 - US$162 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Kitchenette, Non-Smoking Rooms
Details
Price range
US$89 - US$162 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Kitchenette, Non-Smoking Rooms
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Traveler (21)
Room & Suite (12)
Dining (1)
Family and Play Areas (2)
Questions & Answers
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scottwg5233
29 August 2016|
AnswerShow all 4 answers
Response from arlenew40 | Reviewed this property |
Also, you will have to connect to the Market-Frankford elevated train to get to downtown Philly from the bus that you take. You can call SEPTA at 215-580-7800.
1
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Room Tips
"tip: dont come here."
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"The casino is across the highway"
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"Don't stay at this hotel, your money can be better spent elsewhere."
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"Anew staff is needed. Janae should be disciplined for lyng"
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