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DoubleTree by Hilton Hotel Portland

Traveler (374)
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Panoramas (10)
Room & Suite (337)

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About

#61 of 153 hotels in Portland
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Service
Value
GreenLeaders Silver level
Experience Unparalleled Comfort and Convenience at the DoubleTree hotel Portland Welcome to the DoubleTree hotel Portland, your gateway to an exceptional stay in the vibrant Portland Metro area. Our hotel isn't only one of the largest within walking distance to the Oregon Convention Center, the Moda Center, and Portland Memorial Coliseum, but it also offers an array of amenities and a prime location that ensures an unforgettable visit. Perfectly Situated for Business and Leisure Our central location means you're just steps away from world-class entertainment, tax-free shopping at specialty boutiques and national brand stores, and of course Portland's renowned culinary scene with its endless dining options. Convenient Parking At the DoubleTree hotel Portland, we understand the value of convenience. We offer on-site covered parking in our garage, which is a rare find in downtown Portland.
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Property amenities
Electric vehicle charging station
Wifi
Pool
Fitness Center with Gym / Workout Room
Bar / lounge
Pets Allowed ( Dog / Pet Friendly )
Business Center with Internet Access
Conference facilities
Paid public parking on-site
Parking garage
Paid wifi
Outdoor pool
Restaurant
Breakfast buffet
Snack bar
Vending machine
Banquet room
Meeting rooms
Baggage storage
Concierge
Convenience store
Gift shop
Newspaper
Non-smoking hotel
Sun terrace
ATM on site
24-hour front desk
Express check-in / check-out
Dry cleaning
Laundry service
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Room features
Allergy-free room
Air conditioning
Private balcony
Room service
Safe
VIP room facilities
Flatscreen TV
Room types
Bridal suite
Non-smoking rooms
Suites
Good to know
HOTEL CLASS
3.0 of 5 stars
HOTEL STYLE
Business
Centrally Located
Languages Spoken
English
Hotel links
Special Offer:Price Match Guarantee
2,545Reviews30Q+A100Room tips
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Jamie J wrote a review Mar 2024
1 contribution
From my check-in to asking for a fridge to taking care of my issue- Alyas (who works at the front desk) never lost his smile and eager attitude of genuine kindness and empathy. I travel for business 75% of the time and have experienced a lot of different personalities working in hospitality. Unfortunately, things aren’t always perfect but how we react and how those in the service industries reaction, has a big impact on the overall outcome, naturally. Alyas has a true understanding of the meaning of customer service and has mastered the art of “putting yourself in another’s shoes”. Empathy, understanding and kindness are essential characteristics to have when working with those of us who just want to travel and be able to sleep comfortably while we are away from home. I am so thankful to have had my experience in this hotel with Alyas as the representative for Doubletree. My many thanks to Doubletree and Alyas for taking care of everything in such a professional manner.
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Date of stay: March 2024
Value
Location
Service
Trip type: Traveled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Jasmine Marquardt, Owner at DoubleTree by Hilton Hotel Portland
Responded 4 weeks ago
Hello Jamie. Thank you for sharing your wonderful experience. We are delighted to hear that Alyas provided exceptional service. Your feedback highlights the importance of empathy, understanding, and kindness in the hospitality industry, and we are proud to hear that Alyas exemplified these qualities. We will make sure to pass on your compliments to him and the rest of our team. Thank you for choosing our hotel, and we look forward to welcoming you back for another exceptional stay in the future.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Jenz99 wrote a review Jul 2022
Kalaheo, Hawaii5986 contributions110 helpful votes
Hotel's Favorite
We were a little concerned about spending three nights here after a terrible experience at the Doubletree in Bend, but fortunately this property was vastly better. Got a quiet and clean room up on the 14th floor with a good view of the city and a small balcony that allowed us to air out the room every day. Beds were comfortable, desk provided ample space to work and liked having a small area outside the bathroom with mirror and shelf for storage. Nice strong wifi signal was much appreciated. The one thing we missed having was a refrigerator, as we were carrying wine and cheese with us and had to be creative with the ice bucket to keep it cold. Never had breakfast at the property so not sure how it was, but the bartenders in the evening at the restaurant were very friendly with recommendations for beverages. Front desk staff was friendly the few times I was in need of something. Too cold to use the outdoor pool, but the fitness center was spacious and served our needs well. Location was close to public transportation and walkable to several decent restaurants along with a shopping mall with an ice skating rink. Main reason I didn't give it a 5 star review is the lack of refrigerator in the room and the fact that Hilton still isn't doing housekeeping. All of the smaller properties we stayed at during our 3 weeks in Oregon had brought it back, and while I don't need it every day once during a stay would be nice. Overall a good hotel, and we would consider it again if we find ourselves in Portland.
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Date of stay: June 2022
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Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Jasmine Marquardt, Owner at DoubleTree by Hilton Hotel Portland
Responded Jul 7, 2022
Hello. Thank you for taking the time to tell us about your experience. We appreciate your feedback about the refrigerator and housekeeping and so we have sent this to our Executive Team to help guide decisions that are made to improve our hotel. Thank you for choosing us. We hope to welcome you back and win your heart in full!
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Michael H wrote a review Mar 2024
Worldwide5 contributions3 helpful votes
Was in Portland for a conference and selected this hotel from the options provided. I liked the proximity of the hotel to the Lloyd Center MAX stop that runs to the airport and other locations. The hotel is definitely aged as seen from the outside and the rooms themselves. I initially selected a room in the Mezzanine level (210) which is actually underground below the lobby level. After a few hours in the room, I heard water flowing through the pipes above the A/C Unit which lasted all evening. I asked the desk if I could move and they weren't able to move me the first night. Next afternoon I spoke with Anthony at front desk and he moved me with no problem at all and apologized. (Shout out Anthony, thank you!) Room was smaller than previous but much quieter.
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Date of stay: March 2024
Value
Location
Service
Trip type: Traveled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Jasmine Marquardt, Owner at DoubleTree by Hilton Hotel Portland
Responded 4 weeks ago
Hello. Thank you for sharing your experience with us. We apologize for the room issue you encountered and any inconvenience it caused during your stay. We appreciate your understanding and patience as we worked to resolve the situation. It's great to hear that Anthony at the front desk was able to assist you promptly and that the new room was quieter. Your feedback about the hotel's dated appearance and the initial room's condition is valuable, and we will use it to make improvements where possible. We hope that despite these issues, you were able to enjoy your conference and your time in Portland. Thank you for choosing to stay with us, and we look forward to welcoming you back for a better experience in the future.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Maria wrote a review Mar 2024
Orangevale, California523 contributions74 helpful votes
This was my third stay at this particular Hilton property, and I have to say it was definitely my best! David, Matthew, and the rest of the front desk staff made me feel welcomed and appreciated. I didn't realize this was the same property I was going to be staying at because in the past, I wasn't completely satisfied with staying here. This time, though, they knocked it out of the park! The rooms were completely clean and up to my Hilton expectations with the most comfortable pillows and beds around! They made it easy for my daughter who arrived late in the evening to come to the room. Things really seemed to be bustling this time around and I was happy to see the hotel doing so well. I will definitely be back the next time I am in Portland.
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Date of stay: March 2024Trip type: Traveled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Jasmine Marquardt, Owner at DoubleTree by Hilton Hotel Portland
Responded Mar 13, 2024
Hello. Thank you for choosing to stay with us. We are delighted to hear that your recent stay was your best yet and that you were impressed by the cleanliness of the rooms and the welcoming service provided by David, Matthew, and our front desk team. We appreciate your kind words and look forward to welcoming you back on your next visit to Portland.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Heidi V wrote a review Mar 2024
1 contribution
Excellent customer service by each staff member we encountered. The hotel and room was clean and felt safe. Tom in the restaurant at breakfast was so friendly and quick. Food selection was great. The men working the restaurant Sunday night were awesome. The meal was superb! Maintenance man Steven addressed a bathroom sink issue for us in a timely manner and was extremely courteous. For the inconvenience he even gave us complimentary breakfast tickets. He had to come back the 2nd day because we locked ourselves out of the bathroom! Constance at the front desk was accommodating and professional. We appreciated her extra attention to detail and her approach. Thank you DoubleTree Portland for the nice stay.
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Date of stay: March 2024
Value
Location
Service
Trip type: Traveled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Jasmine Marquardt, Owner at DoubleTree by Hilton Hotel Portland
Responded Mar 13, 2024
Hello. Thank you for your positive feedback regarding your recent stay. We are delighted to hear that our staff members provided excellent customer service and that you enjoyed your experience with us. We appreciate your recognition of Tom, Steven, and Constance for their outstanding service. Your satisfaction is our priority, and we look forward to welcoming you back for another pleasant stay. Thank you.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Andrea T wrote a review Feb 2024
1 contribution
I got a flat tire and needed help getting the old tire off. The staff was kind and incredibly helpful! Malia & Elyas at the front desk were very sympathetic and Malia came out to help. They called the EODs, Victor & Marius out as well. They were finally able to get the old tire loose. I am so grateful to everyone who helped me out. Thank you! Thank you!
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Date of stay: February 2024Trip type: Traveled solo
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Jasmine Marquardt, Owner at DoubleTree by Hilton Hotel Portland
Responded Feb 15, 2024
Hello. We're delighted to hear that Malia, Elyas, Victor, and Marius were able to assist you promptly and efficiently during your time of need. At our hotel, we prioritize guest satisfaction and are glad we could provide you with the assistance you required. We'll be sure to pass along your kind words to our team members.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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abzolutly wrote a review Jan 2024
Seattle, Washington1 contribution
I was hesitant to book this hotel due to some negative reviews on TripAdvisor, however we were attending an event being hosted at the hotel and did not want the hassle of traveling in at an early hour from somewhere else. I'm glad we did stay here. The rates were very reasonable and the room was very spacious and comfortable. The staff was very friendly as well, and this location was convenient to downtown and all of the local hotspots that we like to visit when we are in the area. The neighborhood seemed quiet, although there had just been an ice storm and walking around seemed a little treacherous. Food at the restaurants was tasty and the portions were very large, both at Gather for lunch and dinner and at the Multnomah Room for breakfast. It would have been nice to have a refrigerator and microwave in the room to take leftovers, so it was a little wasteful in that respect. Both restaurants had clearly-labelled allergy-friendly options. We had a slight issue with the HVAC in our room, which ran constantly and loudly for our entire stay. It was located in the bath/foyer area and wasn't loud enough to disrupt our visit or sleep, so we didn't bother reporting it during our stay.
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Date of stay: January 2024
Value
Location
Service
Trip type: Traveled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Jasmine Marquardt, Owner at DoubleTree by Hilton Hotel Portland
Responded Jan 23, 2024
Hello. Thank you for choosing our hotel. We're glad you had a pleasant stay and enjoyed the spacious room, friendly staff, and convenient location. Your feedback on the meals is appreciated, and we'll consider your suggestion for room amenities. We apologize for the HVAC issue and encourage guests to report such matters during their stay. We look forward to welcoming you back.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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GoPlaces818790 wrote a review Dec 2023
9 contributions
This was a nice hotel. Very friendly reception staff and a fabulous breakfast. Since Portland on either side of the river is not so nice to go out at night in unless you want to uber everywhere, we dined in the hotel's restaurant a couple of evenings and the menu was really good. Well located for the big conference venue.
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Date of stay: March 2023Trip type: Traveled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Jasmine Marquardt, Owner at DoubleTree by Hilton Hotel Portland
Responded Dec 28, 2023
Hello. Thank you for sharing your positive experience at our hotel! We're delighted to hear that our reception staff made a great impression and that our breakfast selection truly stood out for you. It's wonderful to know that our restaurant provided delicious dining options during your stay, especially given your preference to stay in during the evenings. We're also thrilled that our location was conveniently situated for your conference needs. We look forward to welcoming you back for another enjoyable stay!
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Ralph B wrote a review Oct 2023
1 contribution
My family traveled from out-of-state and stayed at the Double Tree in Portland for 3 nights. We chose this hotel based on reviews and the fact it had a pool. It was going to be 74 degrees ever day we were there and my children were very excited especially since we were coming from 15 degree weather. Our flight was delayed so we arrived very late the first night. I called the hotel before arriving and let them know we were going to have a late check-in and requested a couple items. The Good: Staff was friendly The Bad: - The pool was closed for the season. No one informed me of this even after multiple phone calls to the hotel. Needless to say bit the kids were extremely disappointed. - At approximately 5am, the bathroom flooded with soapy water and bubbles. It came out of the toilet and bathtub, covered the entire floor and flooded out of the bathroom. I called the front desk who presented several options while speaking so fast it was hard to understand. All the options she presented needed to happen (maintenance come fix the issue and move rooms were the top two). It was offered that the family could come down to the lobby and use the bathroom while the issue was being fixed BUT the maintenance personal would be there for hours. Not a valid option at all. I had to ask to change rooms several times. Not having reasonable access to a bathroom was a big problem especially with kids. We had to go down to the lobby and get the new keys. - We requested compensation for the major inconvenience and moving rooms after being at the hotel for less than 6 hours. We were offered free breakfast for the three days we were there. Being that breakfast closed before we were even wake after a night like we had, of course we couldn't use it the first day. The second day the girlfriend and I use the voucher. We couldn't use it the last day either since we had an early flight thus an early check out time. Out of a possible 12 meals valued at $21 each for the buffet, we used 2 meals. We couldn't use 8 of them. All this was explained to them from the beginning but it didn't matter. When I brought this up at check out I was offered $50 off the total bill. Not even close to the same value. I saw the final bill but then noticed more charges after that on my account. Not good at all. - No refrigerator or microwave in the rooms. We were told after our arrival that they had to be requested separately. This is very odd. - Paying $27 per night for parking but the hotel stating they're not responsible for anything that happens to your vehicle. Then what am I paying for? Basic security should be provided for that cost. - I requested extra pillows and blankets for my kids but never received them. I requested this before arrival and after our arrival. We were so frustrated and exhausted at this point we didn't want to try anymore. - This is not in the hotels control but another reason we choose this location was its proximity to the mall. Kids like to shop. Well, it was the worst mall we have ever been to. It's mostly empty and the options that were there we not good. Overall, not a good experience. We decided we will be choosing a different hotel next time we travel to Portland. It was nice they attempted to compensate but their attempt was poor.
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Date of stay: October 2023
Value
Location
Service
Trip type: Traveled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Jasmine Marquardt, Owner at DoubleTree by Hilton Hotel Portland
Responded Oct 29, 2023
Hello. Thank you for sharing such a detailed review of your recent stay. We're genuinely sorry to hear about the numerous issues you encountered during your visit. Your feedback is invaluable, as it helps us identify areas that need improvement. It's disheartening to hear about your disappointment with the pool closure and lack of information provided beforehand. Regarding the bathroom flooding, we apologize for the inconvenience and understand how disruptive this could be, especially with young children. It seems like our response was not as prompt and efficient as it should have been. Your additional concerns about the lack of room amenities like a fridge or microwave, parking fees, and failure to provide requested pillows and blankets are all being taken seriously. Rest assured, these issues will be addressed internally. Thank you for being a valued guest, and we hope you'll reconsider staying with us in the future to experience the improvements we're committed to making.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Fred N wrote a review Sep 2023
Butte, Montana34 contributions17 helpful votes
First trip to Portland so did not know what to expect. The hotel is in a convenient area but it is not the nicest. Front door closes at about 9pm and it had a guard behind the front desk. Hotel is trying but room size is dated. Main area of hotel is dated and restaurant was very disappointing. Not many eateries around and Portland seems depressing around the hotel.
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Date of stay: September 2023
Value
Location
Service
Trip type: Traveled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Jasmine Marquardt, Owner at DoubleTree by Hilton Hotel Portland
Responded Sep 22, 2023
Hello. Thank you for your feedback. We're pleased our location was convenient for your Portland visit, but we apologize for not meeting your expectations in other areas. Security measures are in place for guest safety, and we're sorry if this caused discomfort. We're also reviewing options to update our property and dining experience based on valuable input like yours. We'd love another chance to make your next stay more enjoyable.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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PRICE RANGE
₱8,124 - ₱12,244 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
doubletree by hilton portland hotel portland, doubletree portland, portland doubletree
LOCATION
United StatesOregonPortland
NUMBER OF ROOMS
477
Prices are the average nightly price provided by our partners and may not include all taxes and fees. Taxes and fees that are shown are estimates only. Please see our partners for more details.
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DOUBLETREE BY HILTON HOTEL PORTLAND - UPDATED 2024 Reviews & Price Comparison (OR) - Tripadvisor

Frequently Asked Questions about DoubleTree by Hilton Hotel Portland
Which popular attractions are close to DoubleTree by Hilton Hotel Portland?
Nearby attractions include Lloyd Center (0.3 km) and Lloyd Center Ice Rink (0.3 km).
What are some of the property amenities at DoubleTree by Hilton Hotel Portland?
Some of the more popular amenities offered include a pool, an on-site restaurant, and a lounge.
What food & drink options are available at DoubleTree by Hilton Hotel Portland?
Guests can enjoy an on-site restaurant, a lounge, and a snack bar during their stay.
Is parking available at DoubleTree by Hilton Hotel Portland?
Yes, a parking garage and paid public parking on-site are available to guests.
What are some restaurants close to DoubleTree by Hilton Hotel Portland?
Conveniently located restaurants include Stanford's Restaurant and Bar, MrBeast Burger, and Gather Food & Drink.
Are there opportunities to exercise at DoubleTree by Hilton Hotel Portland?
Yes, guests have access to a pool and a fitness centre during their stay.
Are any cleaning services offered at DoubleTree by Hilton Hotel Portland?
Yes, dry cleaning and laundry service are offered to guests.
Are pets allowed at DoubleTree by Hilton Hotel Portland?
Yes, pets are typically allowed, but it's always best to call ahead to confirm.
Does DoubleTree by Hilton Hotel Portland offer any business services?
Yes, it conveniently offers a business centre, meeting rooms, and a banquet room.
Are there any historical sites close to DoubleTree by Hilton Hotel Portland?
Many travellers enjoy visiting Portland Center Stage at The Armory (2.2 km), Old Church (2.9 km), and Japanese American Historical Plaza (1.3 km).
Does DoubleTree by Hilton Hotel Portland have any great views?
Yes, guests often enjoy the park view available here.