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SureStay By Best Western Portland City Center

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Traveler (21)
Room & Suite (41)
Dining (1)

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About

#130 of 153 hotels in Portland
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At the SureStay By Best Western Portland City Center in Portland, OR, you're sure to find rewarding value and quality. Everything you need, nothing you don't want. SureStay® Hotels by Best Western welcome those who like to travel simply and casually.
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Property amenities
Free parking
Free High Speed Internet (WiFi)
Free breakfast
Billiards
Karaoke
Kids stay free
Children's television networks
Pets Allowed ( Dog / Pet Friendly )
Wifi
Bar / lounge
Restaurant
Breakfast available
Car hire
Taxi service
Baggage storage
Non-smoking hotel
ATM on site
24-hour front desk
Express check-in / check-out
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Room features
Blackout curtains
Air conditioning
Desk
Housekeeping
Safe
Coffee / tea maker
Cable / satellite TV
Bath / shower
Seating area
Telephone
Iron
Laptop safe
Private bathrooms
Wake-up service / alarm clock
Microwave
Refrigerator
Flatscreen TV
Complimentary toiletries
Hair dryer
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Room types
Non-smoking rooms
Good to know
HOTEL CLASS
2.0 of 5 stars
HOTEL STYLE
Centrally Located
Languages Spoken
English
Hotel links
Special Offer:Stay 2 Nights and Get a Free Night
472Reviews1Q+A1Room tip
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Mark C wrote a review Feb 2024
15 contributions4 helpful votes
This edge of downtown Portland property was great for a value minded traveler. Very easy access to mass transit, friendly staff, and clean rooms were what this value minded travel couple seeking and it delivered. Used by travelers and family of nearby hospital, we felt safe,
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Review collected in partnership with Best Western
Date of stay: February 2024
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Brad B wrote a review Oct 2022
Eugene, Oregon24 contributions49 helpful votes
Hotel's Favorite
Clean hotel, conveniently located, and well priced for Portland. It’s basically no frills and a little dated but none the less, a pleasant stay. The metro is close by. Breakfast is sparse compared to most best Westerns but there are adequate cafes nearby.
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Review collected in partnership with Best Western
Date of stay: October 2022
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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sp00ncer wrote a review Jan 2024
Victoria, Canada1 contribution
Well don’t be expecting much, room was clean, staff were friendly, those are all the pros unfortunately. The cons; terrible breakfast, noisy neighbours/area, room wasn’t cleaned during my 5 day stay, bad sound insulation.
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Review collected in partnership with Best Western
Date of stay: January 2024
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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RDH-RN wrote a review Oct 2023
Oregon27 contributions15 helpful votes
The room door had a loose mortise lock plate which resulted in a loose locking mechanism. It was a late check-in and we used our own screw driver to tighten this. This room door was loose and not a good fit into the jam (possible damage in past from being forced or kicked open??). The hallway door and outside entrance would not close without a full tug and we repeatedly found it ajar and open when returning to the hotel from activities/meals at night. We did not feel totally secure staying at this Best Western.
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Review collected in partnership with Best Western
Date of stay: October 2023
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Ron C wrote a review Oct 2023
Florence, Oregon6 contributions13 helpful votes
If I could give this hotel a negative stars, I would. Do not stay here. It's filthy and criminals stay here. The filthiest room I've ever stayed in. Even what looked like fecal matter on the carpet. Filthy, all of it. The mattress was old, worn and about 6 inches thick. Also filthy.
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Review collected in partnership with Best Western
Date of stay: October 2023
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Trip type: Traveled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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rdawachtler wrote a review Oct 2023
4 contributions
Clean large rooms with simple but filling breakfast. Rooms were warm upon arrival. but cooled quickly once we started the AC. Easy to find with friendly staff. Would recommend for family or friend trips.
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Review collected in partnership with Best Western
Date of stay: October 2023
Value
Rooms
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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popetabitha95 wrote a review Sep 2023
1 contribution
When I walked in I said hello how are you to the front desk and he said "reservation?" And ignoted my intail comment. Completely unprofessional and rude. The room was extremely musty. We let it air out and that onlt helped a little. There were wet spot on the floor. Stains on the ceiling. There was a sharp incline into the bathroom that is an extreme trip hazard and is not marked or has anything to make guests aware that you need to step up into the bathroom. I was double charged and still haven't been refunded. The hotel staff says they can't do anything. Also was locked out of room in the morning and had to go get card reactivated to get the rest of our things out of the room. It was only 10:15. I wonder if when they reactivated the room card that was supposed to be working that's when I got double charged? Overall terrible experience and extremely disappointed because I usually have an enjoyable time at Best Westerns. I guess I can't trust the brands that arr by best Western like Sure Stay. Would not ever recommend, in fact I make sure to tell people not to go there now. I will be making a Google review. Again I still have not been refunded the additional room charge when I only stayed for one night and that was what the reservation was for all along. Best Western owes me $125 and they said they can't help me and I have to call my bank. Which is closed because it's the weekend. This is stealing and it is not okay.
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Review collected in partnership with Best Western
Date of stay: September 2023
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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markrobbi wrote a review Aug 2023
Brisbane, Australia50 contributions2 helpful votes
We really enjoyed our stay here. The staff were friendly, the rooms clean, and breakfast was fresh and yummy. It was close to everything so we could leave the car parked and just walk everywhere. We would definitely stay here again!
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Review collected in partnership with Best Western
Date of stay: August 2023
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Justin L wrote a review Aug 2023
Calgary, Canada2 contributions1 helpful vote
Highly recommend you avoid this place if you are traveling to Portland. We selected this as it was cheaper than other accommodations, however it wasn’t worth the cost savings. Service staff were rude and accusatory, mentioning that they could see everything we do because of the security cameras installed throughout the building. I felt like a criminal at this place. Also the breakfast was basically toast, yogurt and an apple. Avoid this place if you can.
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Review collected in partnership with Best Western
Date of stay: August 2023
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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candaceholder wrote a review Aug 2023
1 contribution
I didn’t check in or out of this property, never stayed there, yet I got an email about my checkout. They don’t check I identification or validate reservations at this hotel, this is a hotel for scammers.
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Review collected in partnership with Best Western
Date of stay: July 2023
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Phil Chung, General Manager at SureStay By Best Western Portland City Center
Responded Aug 7, 2023
Maybe we typed the email wrong? Sometimes it is difficult to read guest handwriting. We check IDs at check in and check the form of payment to make sure the names match. We are sorry you got an email from us.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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PRICE RANGE
₱5,378 - ₱6,580 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
travelodge portland city center hotel portland, portland travelodge, portland travel lodge
LOCATION
United StatesOregonPortland
NUMBER OF ROOMS
40
Prices are the average nightly price provided by our partners and may not include all taxes and fees. Taxes and fees that are shown are estimates only. Please see our partners for more details.
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SURESTAY BY BEST WESTERN PORTLAND CITY CENTER - UPDATED 2024 Hotel Reviews & Price Comparison (OR) - Tripadvisor

Frequently Asked Questions about SureStay By Best Western Portland City Center
Which popular attractions are close to SureStay By Best Western Portland City Center?
Nearby attractions include Lovejoy Fountain Park (0.3 km), Duniway Park (0.2 km), and Ross Island Bridge (0.3 km).
What are some of the property amenities at SureStay By Best Western Portland City Center?
Some of the more popular amenities offered include free wifi, free breakfast, and an on-site restaurant.
Which room amenities are available at SureStay By Best Western Portland City Center?
Top room amenities include air conditioning, a flat screen TV, and a refrigerator.
What food & drink options are available at SureStay By Best Western Portland City Center?
Guests can enjoy free breakfast, an on-site restaurant, and a lounge during their stay.
Is parking available at SureStay By Best Western Portland City Center?
Yes, free parking is available to guests.
What are some restaurants close to SureStay By Best Western Portland City Center?
Conveniently located restaurants include Duck House Chinese Restaurant, Phat Cart, and Suki's Bar and Grill.
Are pets allowed at SureStay By Best Western Portland City Center?
Yes, pets are typically allowed, but it's always best to call ahead to confirm.
Are there any historical sites close to SureStay By Best Western Portland City Center?
Many travellers enjoy visiting Portland Center Stage at The Armory (2.1 km), Old Church (1.1 km), and Japanese American Historical Plaza (2.3 km).