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About
4.5
#15 of 154 hotels in Portland
Location
Rooms
Value
Cleanliness
Service
Sleep Quality
Tripadvisor gives a Travelers’ Choice award to accommodations, attractions and restaurants that consistently earn great reviews from travelers and are ranked within the top 10% of properties on Tripadvisor.
Once you meet us, you’ll discover that glamour is both a destination and a state of mind. Designed to hearken back to Hollywood’s Golden Age, this refined property combines an art deco aesthetic with modern art. Enjoy our extensive signature amenities and a curated photography collection. Join us at Gracie’s, our elegant restaurant serving brunch and afternoon tea, and sip signature cocktails made with a mid-century modern flair at the Driftwood Room. Stay with us and enjoy the star treatment.
Star ratings are intended to indicate the general level of features, amenities, and services to expect. This property is classified according to Giata.
Places to stay are graded on a 0-100 scale. The higher the grade, the easier it is for travelers to find restaurants and things to do within walking distance.
This summary was created by AI, based on recent reviews.
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Hotel Deluxe is often celebrated for its prime location, close to downtown hotspots, and its enchanting atmosphere, reminiscent of vintage Hollywood glamour. Guests appreciate the hotel's cleanliness and the excellent service provided by the attentive staff.
Although opinions on value vary, with some guests mentioning hidden fees, the hotel's amenities, including its dining options and comfortable rooms, generally receive positive feedback. However, there have been occasional mentions of maintenance issues in the rooms and infrequent cleaning schedules.
Location
Convenient
Atmosphere
Glamorous
Rooms
Comfortable
Value
Mixed
Cleanliness
Pristine
Service
Attentive
Amenities
Satisfactory
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Our stay here has been really great. The staff have been very friendly and helpful. The amenities are nice. The ambiance is really lovely. I like the touch of old Hollywood that they have put into this place. Apparently, it used to be across from a theater and movie stars would stay here when they were in town, so they've kept that bit of history alive. The hotel bar, the Driftwood, is super swanky and classy. They've got absinthe fountains! The room is spacious and comfortable and the beds are really comfortable as well. I'd certainly stay here again and I recommend it to anyone. It's even a short walk from here to the old downtown area. Thanks for a great stay
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Date of stay: February 2024Trip type: Traveled with friends
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Marjorie Walsh, General Manager at Hotel Deluxe
Responded Feb 14, 2024
Thank you, Adam B, for your wonderful review! We are thrilled to hear you had such a great stay at Hotel deLuxe - we take pride in preserving the historical charm of our property, and we're delighted that you appreciated the touch of old Hollywood. We're also glad you had a chance to experience the elegance of The Driftwood Room, and that you enjoyed the unique feature of our absinthe fountains. We look forward to hosting you again soon!
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My husband and I stayed only one night but would highly recommend the Premium King rooms with valet parking included in the price of the package. We enjoyed cocktails from The Driftwood Room and a delicious dinner at Gracie's. Very romantic! Both hotel staff and dining room staff were very courteous and professional. The valet staff was helped me find my gloves which had fallen to the pavement when I exited our car. Terry in Gracie's is a great asset! We enjoyed his expertise during a delicious breakfast the next morning. Would love to stay here again!
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Date of stay: February 2020Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Kodi Land, Guest Services / Front Office at Hotel Deluxe
Responded Jul 31, 2024
Thank you for your wonderful review! We're thrilled to hear that you and your husband had such a delightful stay, even if it was just for one night. It's great to know that you enjoyed our Premium King rooms and the convenience of valet parking included in your package. We're glad you had a romantic experience with cocktails at The Driftwood Room and a delicious dinner at Gracie's. Our staff strives to provide courteous and professional service, and we're happy to hear that the valet staff went above and beyond to help you find your gloves. We'll make sure to pass along your kind words to Terry at Gracie's—he is indeed a great asset to our team. We look forward to welcoming you back for another wonderful stay!
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I booked a room with a King-sized bed for my wife and I for the weekend and they did such a sweet job in making us feel like movie stars! I asked if they could do something for our honeymoon upon booking and they had a nice surprise waiting for us in our room which set the stage for our stay (picture didn't load, but it was a bottle of bubbly).
The room itself was cozy and clean (my wife loved the room and bathroom specifically for the old-Hollywood accents) and the bathrobes they offered were very fun and comfortable to wear.
The hotel also has a great restaurant (Gracie's) and bar (Driftwood); they also had free coffee and tea in the morning, along with their own free happy hour from 6p-9p with small cans of wine (great way to prepare for your evening on the town or in the hotel).
We definitely will recommend this hotel to our friends and family if they stay in Portland and hope this review can help others, too.
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Date of stay: November 2021Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from William Hobbs, General Manager at Hotel Deluxe
Responded Nov 15, 2021
Thank you so much for taking the time to give us a shoutout. We love making sure our guests feel like movie stars! Looking forward to hosting you and your loved ones again.
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My stay at the downtown Portland Hotel deLuxe was a delightful experience! The hotel staff truly stood out, providing exceptional service throughout my stay. The convenient location, with the Max Light Rail train just a stone's throw away on a nearby cross street, made exploring the city by foot and public transportation a breeze. Tip: if you drive and upgrade to the paid parking, the public parking lot the hotel uses is, as stated, public, and you are not guaranteed a spot (Saturday night being particularly busy downtown, I struggled to find a parking space despite having paid for one.) The playful old Hollywood movie star theme added a unique and charming touch to the small but well appointed rooms. The a/c was just barely doing the trick, though I don't think that would normally be an issue except in 90° weather, as it was. I would highly recommend this hotel for anyone looking to have a wonderful time in downtown Portland.
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Date of stay: July 2023Trip type: Traveled solo
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Kodi Land, Guest Services / Front Office at Hotel Deluxe
Responded Jul 27, 2024
Thank you for sharing your delightful experience at Hotel deLuxe in downtown Portland! We're thrilled to hear that our staff provided exceptional service and that you enjoyed the hotel's convenient location and charming old Hollywood theme. We appreciate your tip regarding the parking situation and will look into ways to improve this aspect. Your feedback on the a/c is also noted. Thank you for your high recommendation, and we look forward to welcoming you back for another wonderful stay in Portland!
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This is a very average hotel for it having a 4.5 star rating & it seems they spent all their money on making the lobby nice. This hotel is pricey for eveything it doesn’t come with. The rooms do not match up with the hotel & are small. I went to open the mini fridge & the door was busted & dresser was falling apart. The bathrooms are tiny & uncomfortable & the water pressure sucks. As soon as we got there we turned on the heat which after 10 mins we realize that it’s not blowing heat it’s blowing cold air. So we call the front desk they said they will reset the heater in our room. So we waited about 10 more mins & called back down again. This time they send up a heater which took them about another 10-15 mins not actually a big deal until the heater didn’t really make a difference because the windows were leaking. I don’t understand why we couldn’t just have a different room. We were so tired that we turned it on, climbed into bed & tried to get to sleep only to have the worst sleep. Uncomfortable pillows/bed that kinked my neck in my sleep & I wake up to me being raspy in the throat & my muscles being tight from the cold that it was clear that the windows were leaking. So after all is said & done & we pack up our things we walk down to the front desk. The desk person asks how our stay was & we told her the probelms we had along with waking up alittle congestion from the cold. She told us she could refund a $24 amenities charge for us & would be happy to do so. $24 dollars?! $24 dollars for amenities that do not exist in my opinion. They don’t offer anything extra for them to charge $240 dollars for a room that is small cold & comes with nothing extra. We will NOT be back & let all our friends know this is not the place.
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Date of stay: November 2021Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from William Hobbs, General Manager at Hotel Deluxe
Responded Dec 6, 2021
Thank you for taking the time to give us your feedback, it is very important to us. I do see notes in your reservation that our team offered a room move and it was declined by the guest. The room charges you requested be adjusted were not able to be adjusted by our staff because your reservation was prepaid through a third party. (For your room at tax, you paid them...not the hotel directly so we are unable to make any changes) I do also see that a breakfast credit was extended but the guest declined as well. Please let us know if there's anything else we can do to assist you.
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Stayed here for 3 nights. No maid service as they don’t provide this until after three nights. Had to request towels. They were put in our room which was surprising since I was told they couldn’t enter our room to clean or make beds. Was charged $7:00 for each of two bottles of Evian water. We only used one. On top of the room price there is a $25/day amenities charge ( similar to a resort fee) for the use of the gym and bicycles whether you use them or not. Beautiful old hotel but definitely not worth the price of $1028.22 CD for 3 nights. Would not stay here again.
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Date of stay: October 2022Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from William Hobbs, General Manager at Hotel Deluxe
Responded Oct 18, 2022
Sheila M, thank you for staying with us during your recent visit to Portland. Although we do not offer daily housekeeping service automatically, we do clean guest rooms upon request and also deliver amenities upon request. The Evian water service available in the rooms does cost $7/bottle, if you were mischarged please call the hotel directly and we'll be happy to make an adjustment. Our daily amenity fee includes the use of our fitness center, use of our hotel bicycles, evening wine reception, WIFI, daily fresh fruit, and daily coffee.
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Hotel deLuxe surprised with its fun Hollywood decor, and impressed with spacious, well-decorated and furnished bed and bathrooms. Lobby and hotel staff were very accommodating and friendly. Sorry the restaurant hasn’t reopened, but appreciated the canned wine for happy hour and the 19th Hole across the street for quick bites. The takeaway breakfast, which we understood was a new option, was inconsistent - fresh, ample fruit salad one day, older very small portions the next. Room servicing is every three days, but supplemental supplies can be requested in between. The location was perfect, with easy walking access to the park, the downtown, the river, and to restaurants and shopping.
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Date of stay: August 2021
Rooms
Cleanliness
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Matthew Skelton, Guest Services / Front Office at Hotel Deluxe
Responded Aug 20, 2021
Hi ZukoKun, Thanks for taking the time to review our team. We are still experimenting with the best available options for our guests. It's a processs but I'm confident that we'll find a balance that makes everyone leave happy.
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Meets the requirement of the four B's: Bed, Bathroom, Breakfast, and Bar.
Hotel was very clean, reception was warm at the front desk, as well as at the bar and brunch restaurant attached. The ambiance is upscale with a nod to old Hollywood everywhere. The room was comfy and clean, room service after 3 days of stay was nice but not needed. Water was hot instantly and the shower head was tall enough for my 6'3" to not have to stoop. If I had to find a fault with the stay is that the tub drained slowly so even in a shower the feet got a soak...which isn't half bad. $15 discount for breakfast daily was much better than your standard continental, good variety of options to choose from. The pickled peppers on the avocado toast were phenomenal, and the bacon fried rice was defeinitely orderd more than once during my stay.
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Date of stay: March 2024
Value
Location
Service
Trip type: Traveled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Kodi Land, Guest Services / Front Office at Hotel Deluxe
Responded Jul 18, 2024
We are thrilled to hear that you enjoyed your stay and appreciated the warm reception from our front desk, bar, and brunch restaurant teams. It’s wonderful to know you liked our upscale old Hollywood ambiance and found your room comfortable and clean. We appreciate your feedback regarding the tub drainage and will look into this to ensure a smoother experience for future guests. We look forward to welcoming you back and ensuring your next stay is even more enjoyable!
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This stay was a standout during our trip down sea coast from Vancouver to California and back. This is an impeccably refurbished historic hotel with 5 star service and rooms. Upon our arrival we found our room had been upgrade to a corner room with a great view. We also received a complimentary bottle of great red wine as a pleasant surprise. The room was very comfortable and fairly roomy with nice touches such as a marbled and tiled bathroom, unique robes, large TV, multiple plugs for devices and decorated in an almost Amalfi coast colour scheme with when with the lemon scented shampoo. We used valet parking which was helpful as we visited a number of local sights and walked to many of the brewpub and used book store areas. It would seem either the local area is quiet or the room well insulated (or both) as we slept very well during our stay.
Very nice 5 star hotel with a surprising low price during our stay.
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Date of stay: May 2022Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Hannah Szloboda, Guest Services / Front Office at Hotel Deluxe
Responded May 24, 2022
Wow, thank you so much for taking the time to give us this amazing review Rob! We are beyond thrilled that you enjoyed your stay with us. Looking forward to hosting you again, star! XOXO Hotel deLuxe
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My Bestie and I do an annual Birthday weekend in November and this year we decided on a concert and hotels stay in Portland. Excellent hotel staff who were very welcoming and offered wonderful advice of food and drink options. The location was perfect and so close to our concert venue. Room was super adorable, clean and the hotel even gave us a free bottle of wine and upgraded room for birthday (thank you so much). Such a wonderful stay! The light rail does run just south of the Hotel so definitely ask for a room on the North side if your are sensitive to noise. I slept fine but did hear the train a few times. I highly recommend this hotel and will be back! We both felt like princess on our little get away. Thanks again for an amazing weekend 🥂
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Date of stay: November 2021Trip type: Traveled with friends
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from William Hobbs, General Manager at Hotel Deluxe
Responded Nov 15, 2021
Thank you SO much for the kind review Rosie! We cannot wait to have you back for a ladies trip again!
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We are not offering room service at the moment to reduce contact between employees and guests during COVID. You are always more than welcome to order from Gracie's Restaurant & Driftwood Room to-go. We have also opened up the lobby to allow for more seating space at Driftwood. Thank you for choosing Hotel deLuxe!
While we no longer have in-room on-demand movies, we have several HBO channels and a collection of classic films on DVD that you can rent. In addition, each room is equipped with Chromecast, so you can stream any content from your smart device to your in-room TV!
Good afternoon Sandra,
Select room types do include bathtubs. If you'd like to contact our front desk we are happy to ensure your reservation includes a room with a bath tub for your upcoming stay.
Yours in hospitality,
There are more places to choose from in the Portland area.
PRICE RANGE
₱6,833 - ₱8,743 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
deluxe hotel portland
LOCATION
United StatesOregonPortland
NUMBER OF ROOMS
130
Prices are the average nightly price provided by our partners and may not include all taxes and fees. Taxes and fees that are shown are estimates only. Please see our partners for more details.
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