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Merapi Merbabu Hotel Yogyakarta

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Traveler (64)
Room & Suite (30)
Dining (1)
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Overview
  • Excellent12%
  • Very good31%
  • Average43%
  • Poor6%
  • Terrible8%
Sep 24, 2017
“Nice Hotel with Beautiful Mountain View”
4 weeks ago
“Poor Service ”
AMENITIES
Free Wifi
Free Parking
Breakfast included
Air Conditioning
Pool
Non-Smoking Rooms
Restaurant
3 Star Hotel
All hotel details
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Reviews (148)
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1 - 5 of 78 reviews
Reviewed 4 weeks ago via mobile

The Air Conditioning is not working, after waiting for maintenance we asked to changed the room, but the new room have the same problem, the air conditioning is not working, really unrecommended hotel

Thank PradityaHarry
Reviewed 15 April 2018 via mobile

I move to this hotel since the hotel where i stay 2 days before full booked for big group. I reach the hotel before 12 pm. Understand that at the most of the hotel check- in is at 1 pm but some times 2 pm...More

Thank timotiusbai
Reviewed 5 April 2018

I stayed in this hotel end of March. After driving far from Bandung to Jogja, all the family were tired, especially when meeting the front desk staff who didnot have a good gesture to help when my booking through agoda was not there. I asked...More

Thank Benni H
Reviewed 1 January 2018 via mobile

Me and my gf booked a room for a new year eve. They gave one with a broke air conditioner! I asked receptionist to do something twice but they couldnt fix it! So we spend a whole night with a sauna temperature room! Bathroom door...More

Thank Arco P
Response from Nindiarto D, General Manager at Merapi Merbabu Hotel YogyakartaResponded 31 January 2018

Dear Arco P, Thank You for staying with us and constructive feedback. We do apologize for the inconvenience stay with regard to AC and bathroom door. We have taken noted on the specific issues by changing a new AC and fixing the bathroom door. Your...More

Reviewed 25 December 2017 via mobile

I just checked in and what i get is a room like this. And i ask for connecting room since 2 days ago and i didn't get it. I'm really disappointed with this four star hotel quality. Hope they will turn this better and fixed...More

Thank DennyYoe
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About
Amenities
Top amenities
Pool
Room Service
Free Parking
Restaurant
Free High Speed Internet (WiFi)
Bar/Lounge
Breakfast included
Spa
Hotel Amenities
Room Service
Free Parking
Breakfast included
Dry Cleaning
Meeting Rooms
Laundry Service
Airport Transportation
Room amenities
Air Conditioning
Refrigerator in room
Minibar
Things to do
Pool
Restaurant
Bar/Lounge
Spa
Details
Price range
US$20 - US$55 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#8 Spa Hotel in Depok
Room types
Suites, Non-Smoking Rooms, Family Rooms
Details
Price range
US$20 - US$55 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#8 Spa Hotel in Depok
Room types
Suites, Non-Smoking Rooms, Family Rooms
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Traveler (64)
Room & Suite (30)
Dining (1)
Pool & Beach (1)
Business Center & Event Rooms (2)
Family and Play Areas (1)
Questions & Answers
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Posting guidelines
Room Tips
"generally a quiet hotel"
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"Choose merapi view"
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"ask for room with Merapi view"
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"Make sure you have room that have good Air conditioner and good bath room."
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