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So convenient to the interstate when you are traveling for business. Check in was right when we got there. The rooms are undergoing a renovation but I was lucky to get a new room. It was beautiful and comfortable! There was a very nice bar...More
1 Thank Debra H
Response from Matt S, Director of Sales at Courtyard LimaResponded October 31, 2017
Thank you for the feedback from your recent stay. We appreciate the kind words and hope to see you again soon!
Very nice facility with a handy location near services. Pleasant, spacious room for overnight with a good TV and WIFI. Very clean with nice furnishings & decor but marred by heavy stains in carpet. Comfy beds if you like softer mattresses. Extra nice coffee and...More
Thank Belinda M J
Response from Matt S, Director of Sales at Courtyard LimaResponded October 17, 2017
Thank you for taking the time to provide us with your feedback from your recent stay. We are always looking to improve our guest's experiences. The completion of our upcoming renovation, continued employee service training, and value added packages will make your next stay at...More
This hotel is convenient to the highway and is one of the closest to Ohio Northern University. It is also close to lots of restaurants and gas stations. It was clean and the room was nice. We didn't have any problems with noise. No free...More
Response from Tia936, Manager at Courtyard LimaResponded September 8, 2017
Thank you so much for choosing to stay with us! We appreciate the feedback and hope when your travels bring you back this way, we will see you again!
I stayed here for three weeks on assignment in Lima. My experience was not so good. "No" is too often an answer from the staff. There were several opportunities where I had asked for a small service (change for the laundry, change in rooms) that...More
Thank Steve D
Response from Tia936, Manager at Courtyard LimaResponded September 6, 2017
Thank you so much for taking time to let us know about your experiences here in Lima. I have informed the appropriate managers and re-training has begun. Again, thank you for giving us a chance to improve!
We are getting ready to go into renovations...More
If you are lucky and were able to get a room with the Marriotts, the rooms are nice and enjoyable. I have stayed with them before and I liked them. But I have always found it very difficult to find a wheelchair accessible room with...More
Response from Tia936, Manager at Courtyard LimaResponded August 4, 2017
I am so sorry for the issue you had when you arrived for your stay. Unfortunately this is why we do not normally guarantee these rooms, as out hotel only has one. I am so sorry that we were unable to fill your request, as...More