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Pumphouse Point

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1 Lake St Clair Rd, Cradle Mountain-Lake St. Clair National Park, Tasmania 7140 Australia
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Traveler (790)
Room & Suite (148)
Dining (23)
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Tripadvisor gives a Travelers’ Choice award to accommodations, attractions and restaurants that consistently earn great reviews from travelers and are ranked within the top 10% of properties on Tripadvisor.

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Travelers' Choice
In the middle of Tasmania, on the deepest lake in the Southern Hemisphere and surrounded by some of the most dramatic natural landscape on the planet awaits Pumphouse Point, an industrial relic reborn as a wilderness retreat. Explore the myrtle forests, drift across the lake or just sink into your couch and watch the world float by. The scene is set for your new favourite memory.
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Property amenities
Free parking
Wifi
Free breakfast
Bar / lounge
Bicycle rental
Bicycles available
Non-smoking hotel
Outdoor furniture
Restaurant
Breakfast available
Breakfast buffet
Hiking
Fishing
Board games / puzzles
Picnic area
Shared lounge / TV area
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Room features
Room service
Seating area
Microwave
Minibar
Refrigerator
Flatscreen TV
Room types
Non-smoking rooms
Suites
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HOTEL CLASS
Languages Spoken
English
644Reviews24Q+A100Room tips
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Dinktrekkers wrote a review 7 Jun
58 contributions69 helpful votes
The retreat is set in a stunning wilderness location. The Pumphouse on the lake is as picturesque as shown on the website. The room was a little small and had odd design features but was overall comfortable and clean. Communal dining was an enjoyable experience which allowed us to get to know other guests. It is not for everyone and those who are not particularly social may find it uncomfortable. We were fortunate to meet interesting people which made dinner conversations engaging and fun. A set menu was available for dinner each night with dietary requirements accommodated as required. The lack of options was not a problem as the food was well portioned, hearty and delicious. The breakfast offering was limited (no cooked to order items) but sufficient. Friendly staff, good company and the scenic view made for a memorable experience. The retreat is not 5 stars and doesn’t profess to be, so be realistic with your expectations and you won’t be disappointed.
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Date of stay: May 2021Trip type: Traveled as a couple
1 Helpful vote
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Response from Pumphouse Team, General Manager at Pumphouse Point
Responded 2 weeks ago
Hi there Dinktrekkers, Thanks so much for joining us at Pumphouse and for taking the time to leave a review. We're so pleased you enjoyed our unique experience and made some friends while you were here! We hope to see you again one day, The Pumphouse Point Team
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Kristie M wrote a review 2 Jun
Ipswich, Australia3 contributions
We visited a few years ago and have been looking forward to coming back ever since. It is such a serene place where you can either do plenty (e-bikes, row boats, hikes, fishing, walks) or nothing at all (fireplaces, books, board games, booze). Admittedly I was sceptical of the communal dinners, but every night I have met wonderful people and shared good food and wine over some incredible stories and great laughs. A few things have changed since last time, for the better. The price is now inclusive of lunch (local produce in your larder and sourdough to order warmed up on the hour) and dinner, so you don’t have to worry about a thing. And now I can also recommend booking a massage - an extra special treat in this already luxurious retreat.
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Review collected with Tripadvisor’s Reputation Pro
Date of stay: June 2021Trip type: Traveled as a couple
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Response from Pumphouse Team, General Manager at Pumphouse Point
Responded 2 weeks ago
Hi Kristie, We're so glad to hear that you made the most of all the activities and relaxing on offer here. It's a pleasure to have return guests and we're pleased you enjoyed the improvements we've been busy making over the last year or so. Til next time, Kristie! Warm regards, Pumphouse Point Team
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Prado 150 wrote a review May 2021
Hobart, Australia250 contributions182 helpful votes
My wife and I spent two very enjoyable nights at Pumphouse Point. As local Tasmanians we know what to expect re the weather and the overall setting, and had spoken to others about the venue before we arrived and who had stayed there previously. The plusses: An ideal wilderness setting based around a decommissioned Hydro Tasmania Pumphouse on Lake St Clair. An easy 2 .5 hours drive from Hobart on sealed roads, save for the last 3 km which is unsealed. Staff were very friendly and attentive throughout our stay. It was obvious that they work hard and take pride in what they do. Our room was on the lower level of the Pumphouse building with a great view, with a 200m walk across a jetty from the foreshore. The room was small (understandable given the building's layout) but the facilities were appropriate for the setting - very warm and comfortable. There are very comprehensive "honesty bars" located throughout the whole complex (including in each room as well) which makes very easy access and accountability for what you drink. There are numerous of lounge areas with well stocked log fires in all areas which makes for a very cosy experience in winter. Facilities on offer include using row boats on "the basin" (no cost, easily booked, with VHF radio and life jackets provided), electric bikes (beware the bumpy unsealed road!) and maps for easy and more challenging local walks. Alternatively, you can just lounge around and read, play games, watch TV or check out the very friendly wildlife (wombats, wallaby's, etc). The minuses: Up front, these are not war stoppers and every venue has both good and not so good points. Firstly, this is not a BYO establishment so don't make a fool of yourself trying to deny the well published and announced rules around this as some others have reported. Re the rooms, ours had a particularly challenging doona so far as comfort and noise. Others have commented on this in previous reviews. It was workable but just made it hard to have a good nights sleep. So far as meals in the COVID 19 setting, communal dining is what is offered and it works - to a point. The down side was the rather quirky (farm style) set menu and somewhat limited fare, and what were rather excessive delays between the various courses. This is no doubt due to staff and kitchen capacity, but it tended to make the evening drag on. So far as our experience, the only other very minor point was to make sure you take a towel to clean off the iced over seats on the rowing boats if you go out early in the morning (suggest the staff at Reception warn you about this in advance and offer a towel!). Thats it really so far as the downsides. As others have said in earlier reviews, this is not a high-end, CBD based luxury hotel. It is, rather, a luxury bush retreat in a picture perfect setting that offers a unique and very friendly experience. With a maximum guest capacity of around 38 (I think!) the experience is based on small groups interacting and sharing travelling experiences. Overall, well done guys. Recommended.
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Date of stay: May 2021
Rooms
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Room Tip: Choose the Pumphouse as opposed to rooms in the main complex on the shore.
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Response from Pumphouse Team, General Manager at Pumphouse Point
Responded 3 days ago
Hi Prado4WD, Thanks so much for visiting our little pocket of wilderness and leaving a review for fellow travellers, it's a treat for us to welcome fellow Tasmanians! We apologise that the doona was unsatisfactory, we chose these articular doona protectors as part of our COVID-safe plan because they're the most hygenic on the market, and we're seeking advice form the manufacturers on how we can make them less disruptive! We've gone through your pros and cons as a team and appreciate again taking the time to let us know how we did. We hope to see you both again soon. Warm regards, The Pumphouse Point Team
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Walter J wrote a review May 2021
2 contributions1 helpful vote
We spent two nights in his remote and stunning location. It was all that we imagined and we will go again to experience it in another season. Unfortunately we were unable to experience the many walks and activities due to heavy winds and rain. Despite this we really enjoyed the property, the cosy fireside options and just relaxing. However, despite the very friendly staff there was a lot lacking in the services, mainly in our opinion as a result of staff lacking experience in servicing guests who were paying in excess of $650 a night. They lack the experience of high end guests expectations. On arrival the complimentary glass of bubbly was a nice touch, however if you were not a bubbly drinker there was no alternative. Having witnessed a guest saying they did not drink champaign and would prefer a wine, the staff member, responding with , We cannot do that but you can buy a bottle and we will charge it to your room was really poor. The communal dinners were fine, however the food and delivery was not great. Tables were plain dormitory style which could have been dressed to give the experience a special ambiance, more in keeping with the pricing and location.Staff were not subtle in moving guests out of the dining area when dinner was over. People were engaged in conversations and lounge areas were not big enough to accomodate all guests once hustled out of the dining area. Rooms are not serviced, although you can ask, we did and you felt the resistance, and then when they did service the room is was poorly done. Getting to rooms requires a lot of up and down stairs, and there was no offer of assistance with luggage unless you asked. The stairs Wells are not heated, thus you transit from your room through cold. In short the hotel gave a feeling they were cutting corners which is simply poor training or maybe management simply is not interested.
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Date of stay: May 2021
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Room Tip: A View of the lake is key. Some rooms face the car park.
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happyday59 wrote a review May 2021
Greater Bendigo, Australia107 contributions33 helpful votes
We loved our stay here. The setting is exquisite and great care has been taken to provide a wonderful experience in the Tasmanian wilderness. The property bills itself as a wilderness retreat and I would agree this is an apt description. Our experience started in the car park, where we were greeted and our luggage taken for loading onto an electric vehicle for delivery to our room. We then followed directions to the lounge in the Shorehouse for our 2:30pm guest briefing, where we had a glass of bubbles and were provided with all the information we needed for our stay. A short stroll to the Pumphouse took us to our top floor room which was just lovely. At one end of the room is a king sized bed with ensuite located behind. One wall of the shower was glass and provided views through to the room. In the middle of the room was a sunken lounge area with comfortable modular couch and at the other end was a kitchenette behind doors containing all of our pantry foods for our stay. Decor is industrial and the views from our windows were stunning. Loved the binoculars provided! Within the Pumphouse, there were several lounge areas that proved very useful to curl up with a book or chat with other guests in front of the fire. Many puzzles, books etc. were available for guest use, along with the honesty bar. Breakfast and dinner were communal affairs in the Shorehouse, which we thoroughly enjoyed. Food is country cooking standard and we both loved the menus. Staff are friendly and very approachable. Activities include great walks, e-bikes, row boats or just relax. We did a great 8 km walk around the lake on our second day that was very enjoyable. For us, this is a special place and we enjoyed meeting and socialising with many of the other guests. If you are expecting a luxury CBD hotel stay, Pumphouse Point is not it. What you will get is a wonderful wilderness stay, that we look forward to experiencing again in future.
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Date of stay: May 2021
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Room Tip: Top floor rooms are larger and very peaceful
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Response from Pumphouse Team, General Manager at Pumphouse Point
Responded 3 weeks ago
Dear Happyday59. Thank you for visiting us in the wilderness and for leaving a review. We're so pleased you enjoyed your stay and our unique approach to hospitality. We're glad you were able to appreciate our incredible national park with the bushwalks surrounding us. Safe onward travels, and we hope to see you again one day! Warm regards, The Pumphouse Point Team
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LOCATION
AustraliaTasmaniaCradle Mountain-Lake St. Clair National Park
NUMBER OF ROOMS
19
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Frequently Asked Questions about Pumphouse Point
Which popular attractions are close to Pumphouse Point?
Nearby attractions include The Wall in the Wilderness (3.9 km), Lake St. Clair (2.8 km), and Franklin-Gordon Wild Rivers National Park (4.7 km).
What are some of the property amenities at Pumphouse Point?
Some of the more popular amenities offered include free breakfast, an on-site restaurant, and a lounge.
Which room amenities are available at Pumphouse Point?
Top room amenities include a minibar, a flat screen TV, and a refrigerator.
What food & drink options are available at Pumphouse Point?
Guests can enjoy free breakfast, an on-site restaurant, and a lounge during their stay.
Is parking available at Pumphouse Point?
Yes, free parking is available to guests.
What are some restaurants close to Pumphouse Point?
Conveniently located restaurants include Hungry Wombat Cafe, The Wall in the Wilderness Cafe, and Derwent Bridge Wilderness Hotel.
Does Pumphouse Point have any great views?
Yes, guests often enjoy the mountain view available here.
Is Pumphouse Point accessible?
Yes, it offers wheelchair access and reduced mobility rooms. For specific inquiries, we recommend calling ahead to confirm.