We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

Crowne Plaza Cleveland at Playhouse Square

Save
Share
Traveler (17)
Room & Suite (100)
Dining (10)
Overview
  • Excellent59%
  • Very good23%
  • Average9%
  • Poor5%
  • Terrible4%
Travelers talk about
AMENITIES
Free Wifi
Parking
Air Conditioning
Pool
Non-Smoking Hotel
Restaurant
Room Service
3 Star accommodation
All hotel details
{"containerClass":null,"containerAttributes":null,"widget":{"divClasses":"prw_rup prw_ibex_photo_carousel","js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))"},"dust":{"nav_controls":"ibex_photo_carousel__nav_controls"},"name":"ibex_photo_carousel","template":"ibex_photo_carousel__widget","moduleList":["handlers"]},"scriptFlags":null}
Reviews (129)
Filter reviews
125 results
Traveler rating
74
28
11
6
6
Traveler type
Time of year
LanguageEnglish
More languages
74
28
11
6
6
Show reviews that mention
All reviewsshuttle driverstate theatrehot tub and saunanicely renovated hotelreceived an upgradegreat location if you areihg membervalet servicemeeting spacefront desklittle thingshotel shuttleball gamerock and roll hallthe hotel offersvalet parkingprogressive field
FilterEnglish
Updating list...
1 - 5 of 125 reviews
Reviewed 3 days ago via mobile

Very convenient location for great restaurants and just a few minutes from where we were attending training. Very clean rooms and modern. Extremely comfortable bed that I did not want to leave each morning!More

Thank jmereweather
Response from HospitalityMgr, Guest Services at Crowne Plaza Cleveland at Playhouse SquareResponded 2 days ago

Dear jmereweather, Thank you for choosing the Crowne Plaza Cleveland at Playhouse Square for your recent trip to Cleveland. I a pleased to see our location suited your needs and that you enjoyed our new rooms. We look forward to your next stay with us!...More

Reviewed 1 week ago

Great location, great updates to the hotel but you need to fix your service. Our room was not cleaned for 2 days and then you accused us of hanging a "do not clean sign on the door" when we didn't even have a sign in...More

1  Thank carolziegler
Response from HospitalityMgr, Guest Services at Crowne Plaza Cleveland at Playhouse SquareResponded 1 week ago

Dear Carolziegler, We sincerely appreciate you taking the time to share this review on your recent stay with us, we know how valuable your time is. I would like to apologize that the experience you had did not meet the high standards we have set...More

Reviewed 2 weeks ago

My daughter and son-in-law had their wedding at the Crown Plaza Cleveland at Playhouse Square Labor Day weekend. Our wedding planner Daneel was outstanding!!! She made sure the details for the wedding were perfec and the food was delicious!. Thank you and love you Daneel!...More

Thank Tammy N
Response from HospitalityMgr, Guest services at Crowne Plaza Cleveland at Playhouse SquareResponded 2 weeks ago

Dear Tammy N Thank you for staying at the Crowne Plaza Cleveland at Playhouse Square and for taking time to write a review of your stay. Thank you so much for all your kind words regarding the wedding, Daneel, and the food. We are lucky...More

Reviewed 3 weeks ago

I am writing this review in reference to a recent experience I had a couple of weeks ago. My wife and I had reserved a room from 8/17 - 8/18 for a leisurely trip to Cleveland. Very much looking forward to the trip, we had...More

Thank General614
Response from HospitalityMgr, Guest Services at Crowne Plaza Cleveland at Playhouse SquareResponded 2 weeks ago

Dear General614, Thank you so much for taking the time to write a review of your encounters with the staff at the Crowne Plaza Cleveland at Playhouse Square. We hope the circumstance that kept you from your leisure trip has gotten better. We are also...More

Reviewed 3 weeks ago

I would stay at this hotel again...which should say something about it. Nothing outstanding but it was a perfectly nice and clean downtown hotel. Was glad to see a one cup Keurig machine with Green Mountain coffee pods in the room. BTW - Found the...More

Thank susiegigi
Response from HospitalityMgr, Guest Services at Crowne Plaza Cleveland at Playhouse SquareResponded 3 weeks ago

Dear susiegigi, Thank you for staying at the Crowne Plaza Cleveland at Playhouse Square and for taking time to write a review of your stay with us. We know how valuable your time is and we appreciate the feedback. I am so pleased you enjoyed...More

View more reviews
About
Description
The Wyndham Cleveland at Playhouse Square has been re-flagged the Crowne Plaza Cleveland at Playhouse Square. We have just completed a 6.7 million dollar renovation. Our guestrooms have been 100% renovated. ...More We have also renovated our restaurant/bar and the name of our new restaurant is the Ghost Light Grille. The name was chosen in part for the theatre superstition that if a single light was provided when the theatre would be otherwise completely dark, it would give the ghosts inside an opportunity to perform on stage, thus appeasing them so they wouldn't curse the theatre or sabotage the set or production. Our pool & fitness center were 100% renovated. Our lobby includes new artwork, furniture and front desk. We also added a Sundry Shop with snacks, chips, and sodas for convenience. Less
Hotel class
Hotel Amenities
HOTEL FEATURES
Fitness Center with Gym / Workout Room
Free High Speed Internet (WiFi)
Pool
Room Service
Restaurant
Bar/Lounge
Air Conditioning
Banquet Room
Business Center with Internet Access
Conference Facilities
Dry Cleaning
Heated pool
Hot Tub
Indoor pool
Meeting Rooms
Non-Smoking Hotel
Pets Allowed ( Dog / Pet Friendly )
Sauna
Shuttle Bus Service
Wheelchair Access
Beachfront
Spa
Breakfast included
Free Parking
Awards & Recognition
Certificate of Excellence
Certificate of Excellence
Room types
Suites, Non-Smoking Rooms
Hotel class
Awards & Recognition
Certificate of Excellence
Certificate of Excellence
Room types
Suites, Non-Smoking Rooms
Number of rooms
203
Price range
US$125 - US$415 (Based on Average Rates for a Standard Room)
Also Known As
Wyndham Cleveland At Playhouse Square Hotel Cleveland
,
Wyndham Playhouse Square
,
Cleveland Wyndham
Location
United States > Ohio > Cleveland
Photos
Traveler (17)
Room & Suite (100)
Dining (10)
Pool & Beach (2)
Business Center & Event Rooms (1)
Nearby
Nearby HotelsSee all 38 hotels in Cleveland
Metropolitan at The 9, Autograph Collection
706 reviews
.24 km away
Kimpton Schofield Hotel
352 reviews
.28 km away
Comfort Inn Downtown
753 reviews
.40 km away
Radisson Hotel Cleveland - Gateway
1,077 reviews
.44 km away
Nearby RestaurantsSee all 1,929 restaurants in Cleveland
Cowell & Hubbard
267 reviews
.04 km away
Yours Truly at Playhouse Square
69 reviews
.06 km away
Cibreo Italian Kitchen
175 reviews
.19 km away
BIN 216
66 reviews
.22 km away
Nearby AttractionsSee all 333 attractions in Cleveland
PlayhouseSquare
474 reviews
.25 km away
Heinen's Downtown
567 reviews
.21 km away
Cleveland Play House
105 reviews
.14 km away
St John's Cathedral
58 reviews
.47 km away
Questions & Answers
Ask a question
caratoledoohio
4 April 2018|
AnswerShow all 6 answers
Response from HospitalityMgr | Property representative |
Yes we provide a shuttle on Saturdays. Hours vary depending on demand. You can call the main line 216-615-7500 the week of or the day of to inquire that days schedule.
0
Votes
Suzanne M
10 March 2018|
AnswerShow all 2 answers
Response from HospitalityMgr | Property representative |
There are places all around the outside of the hotel for smokers.
0
Votes
Amanda S
6 February 2018|
AnswerShow all 6 answers
Response from HospitalityMgr | Property representative |
We offer valet to our guests for 28.00 plus tax a night to take the stress out of finding a spot in busy downtown Cleveland. We do offer breakfast and a buffet for a charge depending on what you choose, or there are packages... More
0
Votes
Room Tips
"Self-park and save yourselves a lot of money."
Read review
"One of the worst hotel rooms I ever stayed in."
Read review
"If you want a refrigerator, microwave or cot, be sure to request it early. The parking is valet only, but in..."
Read review
"We had a corner suite over looking play house square and we enjoyed that room very much."
Read review
Is This Your TripAdvisor Listing?
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more. Claim Your Listing