Baymont by Wyndham Canton - Hall of Fame



About
Welcome to La Quinta Inn & Suites Canton, your Canton “home away from home.” La Quinta Inn & Suites Canton aims to make your visit as relaxing and enjoyable as possible, which is why so many guests continue to come back year after year.
For those interested in checking out popular landmarks while visiting Canton, La Quinta Inn & Suites Canton is located a short distance from St. Raphael Center (1.3 mi) and Trinity United Church of Christ (1.6 mi).
You’ll enjoy relaxing rooms that offer a flat screen TV, and you can stay connected during your stay as La Quinta Inn & Suites Canton Hotel offers guests free wifi.
The hotel features a 24 hour front desk and express check-in and check-out. Plus, Canton Hampton Inn offers a pool and free breakfast, providing a pleasant respite from your busy day. For guests with a vehicle, free parking is available.
When you’re feeling hungry, be sure to check out Muggswigz Coffee & Tea and Panera Bread, which are some cafes that are popular with locals and out-of-towners alike.
La Quinta Inn & Suites Canton puts the best of Canton at your fingertips, making your stay both relaxing and enjoyable.
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I booked a room for my son's flag football tournament. The team was supposed to stay there. By the time I made it to the area after an 8 hr drive, I started to get calls and messages with photos from other parents about the conditions - half of them were leaving as they felt VERY uncomfortable staying there. This is a travel flag football team that has stayed in many less then recommended hotels.
From the broken door locks where doors wouldn't close,and others that wouldn't lock, open areas of construction, crunchy rugs, a crackhead looking person roaming the halls that they were told has lived there for months, blood in a bath tub, dirty sheets, dirty mattress covers, spots on the underside of the mattresses, rooms with no A/C, I could go on... a couple parents were shuffled between rooms until they found lockable doors and A/C. Then some had enough and left.
I’ve attached some images below from the families that had made it to the hotel and decided to leave (with whom I joined at the new hotel)
After seeing the pictures and hearing the stories, I decided to follow the team. I called to inform them I was canceling the reservation. I was actually “disconnected” (hung up on) while indicating to them why I was canceling and that I wanted a refund. It took a couple of calls to get the front desk back on the phone. The hotel even had the audacity to charge me for the night before I arrived even though it was canceled 10 days before.
Since, I have contacted Wyndham corporate and travel agency that booked the room. Corporate said they would not do anything, it is up to the hotel flying their flag to take care of customer complaints! Wow. Adios Wyndham. The Travel Agency has indicated to another parent the hotel is refusing to refund anyone. Looks like they need the revenue to fix this roach motel.
I cant rate the rooms other than off the pictures since I canceled before ever making it there. The service is -5 stars. The location near the event would have been ok. We ended up finding a block of rooms 15 minutes away. After being hung up on, given the run around from hotel management, and then the property not working with the Travel Agent to solve the problem, clearly the customer experience is not important to them and they have proved they will take your money and run. I've crossed Wyndham off my list of companies to give my businesses.



"Utilize the lobby space it is cozy, and the front desk workers love it!!! If you have any issues, just speak with the front desk!"Read full review
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