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Best Western Airport Inn & Suites Cleveland

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Traveler (35)
Room & Suite (17)
Dining (1)
Overview
  • Excellent31%
  • Very good36%
  • Average18%
  • Poor7%
  • Terrible8%
Travelers talk about
“bob evans”(15 reviews)
“waffles”(25 reviews)
“room was clean”(32 reviews)
AMENITIES
Free Wifi
Free Parking
Breakfast included
Pool
Non-Smoking Hotel
Free Airport Transportation
Suites
2 Star Hotel
All hotel details
Additional information
Offers from Best Western Airport Inn & Suites Cleveland
Special Offer: BOOK DIRECT & SAVE
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Offers from Best Western Airport Inn & Suites Cleveland
Special Offer: BOOK DIRECT & SAVE
Hotel deals
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Rooms
29 Jul30 Jul
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (573)
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560 results
Traveler rating
181
189
104
41
45
Traveler type
Time of year
LanguageEnglish
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181
189
104
41
45
Show reviews that mention
All reviewsbob evanswafflesroom was cleanindoor poolshuttle servicewaffle makerfree shuttlestay there againvery nice hotelthe staff was friendly and helpfulpleasant staythe breakfast areafree breakfastconvenient locationgreat place to stayrock and roll hallcleveland
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1 - 5 of 560 reviews
Reviewed 3 days ago via mobile

Pros: it was close to the airport. It was quiet and clean. Cons: no shuttle service unless you make a reservation. Which we were not told about, until we needed the shuttle to the airport and it was already reserved. First day, we left the...More

Thank LJ K
Hotel's Favorite
Reviewed 3 weeks ago

My husband and I were in Cleveland for a couple of days and needed a budget hotel near the airport. This hotel offers free shuttle service to and from the airport. The room was very clean and roomy and did NOT smell of air fresheners....More

Thank 209barbarai
Response from Danny36108, General Manager at Best Western Airport Inn & Suites ClevelandResponded 3 weeks ago

Dear 209barbarai We're thrilled to have had the chance to serve you and thank you for taking a moment to provide this feedback. Wonderful to hear that we were able to get your travels off on the right foot and hope to welcome you back...More

Reviewed 1 week ago

Selected this blindly because other team member were staying here. Staff is incredible. Everyone very friendly from cleaning staff,front desk staff, breakfast and management. After few minutes we get call to ensure everything was top natch. The room was spitspot clean. We definitely stay here...More

Thank travels2014653
Reviewed 1 week ago via mobile

Great hotel, we stayed last year and we come back for this year, good value for money, large clean rooms, comfortable beds, I must says about front desk staff were awesome. Girl check us in her name was devya if I am not wrong. It’s...More

Thank dry2111
Reviewed 1 week ago

Wow, what a mess this place is. We reserved a Park'n'Fly rate through a third party on a Saturday night and it was accepted by Best Western. When we arrived to check in (90 miles from home close to CLE airport), we were informed that...More

Thank Leonard W
Response from Danny36108, General Manager at Best Western Airport Inn & Suites ClevelandResponded 1 week ago

Dear Leonard W, We’re pleased that you took the time to comment on our hotel so that we can respond to your concerns, I apologize that you were disappointed with many aspects of the room and your stay. Everything we do is aimed at improving...More

View more reviews
About
Amenities
Top amenities
Pool
Free Parking
Fitness Center with Gym / Workout Room
Breakfast included
Free High Speed Internet (WiFi)
Hotel Amenities
Free Parking
Breakfast included
Wheelchair Access
Business Center with Internet Access
Pets Allowed ( Dog / Pet Friendly )
Airport Transportation
Self-Serve Laundry
Non-Smoking Hotel
Dry Cleaning
Meeting Rooms
Laundry Service
Multilingual Staff
Room amenities
Microwave
Things to do
Pool
Fitness Center with Gym / Workout Room
Heated pool
Indoor pool
Details
Price range
US$92 - US$186 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Non-Smoking Rooms, Kitchenette, Family Rooms
Details
Price range
US$92 - US$186 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Non-Smoking Rooms, Kitchenette, Family Rooms
Add Photo Photos
Traveler (35)
Room & Suite (17)
Dining (1)
Pool & Beach (1)
Business Center & Event Rooms (1)
Questions & Answers
Ask a question
marissanewman01
21 June 2018|
AnswerShow all 3 answers
Response from Lesley B | Reviewed this property |
No we are also retired military and police but no discounts. Limited restaurant nearby. You really need a car or take Uber somewhere. It’s not near anything. Okay for one night. Not impressed but the price was ok.
0
Votes
Kamil S
19 April 2018|
AnswerShow all 4 answers
Response from Rosa P | Reviewed this property |
Yes all you have to do is make arrangements at the front desk and they will take care of you
0
Votes
BPayton25
17 December 2017|
AnswerShow all 3 answers
Response from BonnieInPA | Reviewed this property |
I have switched cards at check-in. But it would be best to call the location to make sure. they have a great staff at this location and I'm certain they can help.
0
Votes
Room Tips
"As the most important thing for a Park'n'Fly hotel is parking/shuttle, pick another htoel on Saturday..."
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"Ask about the view from the room if you care. Go for the suite with the King bed and kitchenette."
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"One with kitchenette was very nice."
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"Get a room on the West side to have windows you can see out of"
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