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Castaways Resort & Spa Mission Beach

2 Pacific Pde, Mission Beach, Queensland 4852 Australia
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Traveler (740)
Room & Suite (123)
Pool & Beach (108)

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Prices are the average nightly price provided by our partners and may not include all taxes and fees. Taxes and fees that are shown are estimates only. Please see our partners for more details.

About

#1 of 2 resorts in Mission Beach
Location
Cleanliness
Service
Value
Castaways Resort & Spa offers a wide range of accommodation, with 48 beachfront rooms and self-contained apartments, a private beachside villa and 18 lush rainforest rooms, spread over two centrally-located properties. All rooms located within our beachfront property other than the hotel rooms, feature a private balcony or garden patio with stunning views out to the Coral Sea and Dunk Island. Our beachfront hotel rooms feature a full length windows with views of the beautiful beachfront. All rooms located within our rainforest property are surrounded by our lush rainforest gardens, providing wonderful serenity and privacy. All guests have access to all of our facilities, including our 25m lap pool, beachfront leisure pool, laundry, Drift Day Spa and Buko Restaurant and Cocktail Bar, which is open 7 days a week for breakfast, lunch and dinner. Wifi is free and accessible throughout the resort and all parking is off-the-road and complimentary.
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Property amenities
Free parking
Free High Speed Internet (WiFi)
Pool
Free breakfast
Beach
Conference facilities
Banquet room
Facial treatments
Parking
Wifi
Pool / beach towels
Pool with view
Outdoor pool
Fence around pool
Bar / lounge
Restaurant
Breakfast available
Breakfast buffet
Complimentary Instant Coffee
Complimentary tea
Meeting rooms
Massage
Baggage storage
Non-smoking hotel
Outdoor furniture
Sun loungers / beach chairs
Sun terrace
Sun umbrellas
Self-serve laundry
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Room features
Air conditioning
Private balcony
Room service
Iron
Refrigerator
Flatscreen TV
Room types
Ocean view
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
4.0 of 5 stars
HOTEL STYLE
Bay View
Languages Spoken
English
1,222Review7Q+A100Room tips
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justalittlebitocd wrote a review Apr 2
Melbourne, Australia412 contributions381 helpful votes
+1
Mission beaches beach is beautiful. Think long flat beach to walk on forever as far as the eye can see and then some But there is a lack of quality hotels in Mission Beach. We stayed at Castaways . It looked really nice from the photos and it looked really nice when we walked in. Emma the receptionist was excellent . She is an asset to Castaways That’s where the good ends. This ain’t anything like port Douglas or Palm Cove. You won’t find any luxury here . Trust me when I say looks are deceiving . From the outside it looks impressive. The pool area is very nice But….. The room is crap. I mean it’s beyond dated. The roof in the bathroom has either water damage or mould. If you leave the door closed it stinks of dampness. I won’t go on and on and will let the photos speak for themselves. I wish TripAdvisor let me do videos because that would be so much more revealing . I also need to mention how unsafe the bath / shower is. It’s quite a step up and into the bath with no grips to stop you slipping . There was no room service , not even to restock coffee etc Let’s just say we were REALLY disappointed with our stay here We also tried the new buffet they are doing . It cost us $99 each. Bloody hell it was terrible !!!!! Just don’t do it. How on earth they charged $99 for that is beyond me And then two nights into our stay everyone received an email advising the bar and restaurant would be closed for two days for unforeseen circumstances . So no breakfasts , no cocktails by the pool. Nothing ! At Easter peak period If you really really really want to stay at Mission Beach , Honestly my tip would be find a house to stay in on the beach or an apartment Please keep in mind Mission Beach is NOTHING like Port Douglas or Palm cove or trinity beach. This place is NOT a place to stay if you are looking for a hint of luxury . Sure it has beautiful beaches which are less populated and you can sky dive onto the beach but Mission Beach as a whole is mainly nomads passing through in caravans (the caravan park is very impressive!) or backpackers If you want to stay in this vicinity with luxury go to the Elandra at south mission . It’s amazing
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Date of stay: April 2024Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Milly wrote a review Mar 2024
Gold Coast, Australia47 contributions16 helpful votes
Well this is the last time I’m staying here first time great which was November 2023 so what’s happened to this place in less than a year? 1. Room we requested was given away to somebody else, reception couldn’t explain why this happened! We had booked in November for March stay so what’s the problem, they couldn’t give a reason ? 2. People x6 in pool at 11.10 pm lots of noise I took a photo for evidence with date / time stamp. Told reception next morning she just laughed said ‘naughty people’. 3. Cat meowing at our door at 2am wouldn’t stop unless it was the people next door imitating a cat? Told reception not interested! 4. Air conditioning unit made a terrible loud buzzing noise all night, most of the decor in the room was trashy & outdated. 5. Breakfast which was included in our price we paid, after we ate 2 wait staff tried to charge us. The food was awful what was printed on the menu was not what they served up! Stale bread no flavour like it was cooked ahead & reheated. 6. The best part of it was the complimentary pink rose I was served by a lovely Spanish guy who gave me large size instead of standard small size! We had 1 free drink each for each night. 7. We checked out after only 1 night as we had paid for 3 nights. Oh well I guess we’ll never see the rest of that money! I’ve been told South Mission Caravan Park is quite nice to stay!
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Date of stay: March 2024Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Shazzamelbourne wrote a review Mar 2024
Melbourne84 contributions75 helpful votes
A sad property with nothing other than location to praise. Well past its use by date, needs a thorough renovation! Booked last year and a week prior to arrival recieved a text saying NO restaurant or Bar but the restaurant would be open for breakfast only. Arrived at breakfast and was given a menu with the comment you have a choice of this, this or this! Three items only. No advance warning. Most staff helpful but the caucasian older women this morning was horrible with no concept of customer service. Full of excuses including that I was informed about the closures and that I should bring my own shampoo and conditioner if I didn't like 'conditioning shampoo'! No alleged four star property provides the poor alternative of shampoo/conditioner in one! Who is making these cost cutting decisions on a property that is meant to be 4 star. Same person told me kitchen closed due to renovations. On checkin was told it was due to no chef. Someone is lying to the guests! Given a room without balcony and outdoor furniture as inside? How ridiculous and if your property is almost empty ( and it is) upgrade the few guest you have to compensate for the mess and lack of service. I asked for Ice yesterday and was told they would have to see if they can find any. No warning of the issues, no warnings on the website as I tried to book a room for tomorrow and they would take my money with nothing to say that the resort is really closed! Stinger net not in operation yet no warning for that either. The property could easily be 5 stars but leaves a lot to be desired. Could simply improve with decent management and people with some idea of how to run a prestige property. Get rid of the moudly carpet on the walkways for a start.
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Date of stay: March 2024
Value
Location
Service
Trip type: Traveled on business
Room Tip: Avoid and drive to Cairns or the northern beaches until it cleans up its act. Perhaps if ppl...
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Henrikbsoe wrote a review Mar 2024
Denmark40 contributions22 helpful votes
Disappointed with food and beverage service, due to maintenance the kitchen was closed, however they told os that there was breakfast available. At the breakfast they did not had the choice that was presented on card. Rather unprofessional. The room was nice clean and spacious, however a little lack of maintenance, the pool area was fine but the pool was not looking clean, and could be better maintained, only 6 beach chairs around pool (due to limited space) The staff was nice and friendly and did their best to serve customers.
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Date of stay: March 2024Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Carley W wrote a review Jan 2024
2 contributions
+1
The location, pool and friendly staff are the only thing going for this so called “resort”. The rooms are a disgrace, the ceilings throughout the hotel are water damaged, and the entire building needs a renovation or at the very least damaged areas need repairing. Our room had rotting floor corners, thick rust on the fans and lights not functioning. One bedroom light is rigged up with a clip. There is no sink in kitchenette in the 2 bedroom family room and the room smells of covered up mould. We will not be back. A real shame for the staff as they had to hear all the negative comments from us and other customers. To the owners - make an effort!
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Date of stay: January 2024
Value
Location
Service
Trip type: Traveled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Erin M wrote a review Jan 2024
1 contribution
We are locals who came to stay for a night for a birthday. In line with the other reviews- the rooms are very run down and old, but the view and beach access makes up for it. Our real disappointment laid in the restaurant experience. We had a dinner reservation and were seated, however were left without water or any drinks order for a good 20 minutes. It appeared the restaurant seemed understaffed which is fine- however once we eventually got the attention of a server he was incredibly rude, with no apology or explanation. Finally had our order taken and some water provided after being seated for 30 minutes. Food was nice, however with the inattentive service it really left a bad taste in our mouth. Disappointing!
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Date of stay: December 2023Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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TangimG wrote a review Sep 2023
Sydney, Australia43 contributions17 helpful votes
Such a lovely spot, but the rooms are just so tired and old. Fabulous that they all have the balcony overlooking the amazing view, great spot to sit for a drink and to enjoy the breeze. The whole rooms need an overhaul. They are roadside 3 star motel standard so when you stay, know that you’re staying for the location, pool and not the room. Pools were absolutely freezing in October, not heated for colored months but a beautiful view. Restaurant food was fine, had a lovely curry and the worlds best Bloody Mary. Staff were welcoming, helpful and kind
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Date of stay: October 2022Trip type: Traveled as a couple
Room Tip: Take a bike for a ride on the beach
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Sarah J wrote a review Sep 2023
Hertfordshire, United Kingdom46 contributions23 helpful votes
The location is stunning, the views and access to the beach, you couldn’t ask for better. The staff on reception were helpful and most staff were great. Food was lovely in restaurant and reasonably priced. Unfortunately the rooms and premises are tired but we are told that they have plans to start updating. The noise in the corridors Carrie’s and guests speaking loudly while drunk woke us up several times. There was a wedding on and the actual wedding was not a problem but the noisy guests returning to their rooms were. The other big issue was at 5pm we went to have a shower and there was no hot water, apparently they were aware as having some work done but would have been nice to have a note popped under door so could plan accordingly. Generally a bit messy about the place too, it is meant to be a luxury resort, unfortunately it is not.
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Date of stay: September 2023
Value
Location
Service
Trip type: Traveled as a couple
Room Tip: Booked the restaurant as gets busy
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Ben B wrote a review Aug 2023
6 contributions
+1
We had an overnight stay at Castaway’s to celebrate our wedding anniversary. The pro’s- Friendly staff. Heather in the restaurant is lovely. It was actually the friendliness of the staff who gave us the idea of staying here when we popped in for lunch a couple of weeks prior. Great location- you’re right on the beach and a quick stroll into town. The cons- The rooms are shoddy. Definitely tired and require a much needed makeover. Walls are marked and the mirror in the main bedroom needs replacing. As does the bamboo looking mirror base. The room could’ve also used a decent clean around the curtain rails. The spa in our room (208) didn’t work, and while we were told at checkout we could’ve called reception to have it looked at, I really wasn’t in the mood at 10pm to do so. No view to speak of as we were right over the restaurant which also was quite noisy until closing time. The pricing is up there, and we certainly expected better. Would we come back? Probably not unless the rooms get a major overhaul and I’d definitely be asking for a room with a decent view and not sat above the restaurant.
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Date of stay: August 2023Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Niels wrote a review Aug 2023
4 contributions1 helpful vote
Much music in the night, because an weddingday. In the evening also much music. Bad resort for us. The breakfast was open at 7 and we've the drinks at 7:30. The madame of the hotel told us: sorry for that, no more.
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Date of stay: July 2023Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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PRICE RANGE
₱4,179 - ₱5,986 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
castaways resort & spa mission beach hotel mission beach, castaways resort and spa mission beach, castaways hotel on mission beach, castaways resort on mission beach
LOCATION
AustraliaQueenslandMission Beach
NUMBER OF ROOMS
65
Prices are the average nightly price provided by our partners and may not include all taxes and fees. Taxes and fees that are shown are estimates only. Please see our partners for more details.
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CASTAWAYS RESORT & SPA MISSION BEACH - UPDATED 2024 Reviews & Price Comparison (Australia) - Tripadvisor

Frequently Asked Questions about Castaways Resort & Spa Mission Beach
Which popular attractions are close to Castaways Resort & Spa Mission Beach?
Nearby attractions include Dunk Island Adventures (0.8 km), Helen Wiltshire Gallery (0.5 km), and Dreaming Trail (1.2 km).
What are some of the property amenities at Castaways Resort & Spa Mission Beach?
Some of the more popular amenities offered include free wifi, free breakfast, and a pool.
Which room amenities are available at Castaways Resort & Spa Mission Beach?
Top room amenities include air conditioning, a flat screen TV, and a refrigerator.
What food & drink options are available at Castaways Resort & Spa Mission Beach?
Guests can enjoy free breakfast, an on-site restaurant, and a lounge during their stay.
Is parking available at Castaways Resort & Spa Mission Beach?
Yes, free parking is available to guests.
What are some restaurants close to Castaways Resort & Spa Mission Beach?
Conveniently located restaurants include PepperVine, The Garage Bar & Grill, and Shanti Cafe.
Are there opportunities to exercise at Castaways Resort & Spa Mission Beach?
Yes, guests have access to a pool during their stay.
Is Castaways Resort & Spa Mission Beach located near the city center?
Yes, it is 0.5 km away from the centre of Mission Beach.
Does Castaways Resort & Spa Mission Beach offer any business services?
Yes, it conveniently offers meeting rooms, a banquet room, and conference facilities.
Does Castaways Resort & Spa Mission Beach have any great views?
Yes, guests often enjoy the ocean view available here.
Is Castaways Resort & Spa Mission Beach accessible?
Yes, it offers wheelchair access and reduced mobility rooms. For specific inquiries, we recommend calling ahead to confirm.