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Sadly this will be my last review for Maroochy Sands as after our last experience we won't be back. Normally we're treated really well when we arrive but this time the lady at the front desk was quite rude and unhelpful (dark hair, I think...More
We arrived a bit earlier than 2pm and the front desk lady was very kind and let us in a bit earlier. Unfortunately as the previous people left late we couldn’t go much earlier, but we still felt look after. We got unit 55, all...More
Response from Onsite M, Manager at Maroochy SandsResponded 23 April 2018
Im glad you are all enjoying your stay. Enjoy the sun today
Very good apartments, close to everything. One lift was out of service, but not a big problem. Our two bedroom ocean view apartment, was clean and very comfortable. We booked thru the Jetstar website with no concerns. Read some reviews that were, not observed on...More
Response from Maroochy S, Front Office Manager at Maroochy SandsResponded 18 May 2018
We are glad you enjoyed your stay and hope you stay with us again sometime in the future.
This unit is a health hazard. It smells disgusting. Smells like someone died in there. Wardrobes ( you wouldn’t put your clothes in). Air conditioning great. Abolution updated & good. Iron ( couldn’t use) as per photo. Mould present. Wouldn’t ever recommend. View to Ocean...More
2 Thank Pamela N
Response from Onsite M, General Manager at Maroochy SandsResponded 23 March 2018
We are sorry that you felt this way, but thank you for your honest response. We have had a full change of staff and are working very hard to get our cleanliness back up to scratch. In fact this last week we have...More
Immediate reaction in entering the rooms- 'Lets go home again'.
We had our doubts at the booking stage but liked the price for us and another couple to chill for four days. Our friends were unable to make it so just the two of us....More
1 Thank Carol H
Response from Onsite M, Front Office Manager at Maroochy SandsResponded 2 March 2018
Hi Carol, I am very sorry you have felt this way however Thank you for your honest feedback. We are currently working with the owner of the unit to upgrade in most areas. The budget unit you stayed in has had a thorough spring clean...More