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Shap Wells Hotel

Between the A6 and B6261 Near Penrith, Shap, Penrith CA10 3QU England
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Traveler (746)
Room & Suite (217)
Dining (30)


#1 of 2 hotels in Shap

Welcome to Shap Wells Hotel, your Shap “home away from home.” Shap Wells Hotel aims to make your visit as relaxing and enjoyable as possible, which is why so many guests continue to come back year after year.

Rooms at Best Western Penrith offer a flat screen TV providing exceptional comfort and convenience, and guests can go online with free internet access.

A 24 hour front desk, room service, and baggage storage are some of the conveniences offered at this hotel. Breakfast will also help to make your stay even more special. If you are driving to Shap Wells Hotel, free parking is available.

Should time allow, Shap Abbey is a popular historic site that is relatively easy to get to.

Shap Wells Hotel puts the best of Shap at your fingertips, making your stay both relaxing and enjoyable.

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Full view
Property amenities
Free parking
Free internet
Bar / lounge
Game room
Pets Allowed ( Dog / Pet Friendly )
Taxi service
Conference facilities
Breakfast available
Breakfast buffet
Breakfast in the room
Complimentary tea
Special diet menus
Evening entertainment
Table tennis
Banquet room
Meeting rooms
Baggage storage
Gift shop
Non-smoking hotel
Outdoor furniture
Picnic area
Shared lounge / TV area
24-hour front desk
Laundry service
Ironing service
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Room features
Room service
Flatscreen TV
Room types
Bridal suite
Non-smoking rooms
Family rooms
Good to know
Great View
Languages Spoken
English, Spanish, German, Hungarian and 3 more
1,577Reviews29Q+A100Room tips
Traveler rating
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Popular mentions
margaret b wrote a review Nov 2020
2 contributions
My friend and I had a brilliant weekend at Shap Wells Hotel all the staff are very helpful and gave us a very a warm welcome nothing was too much trouble. Due to Covid no entertainment which was a shame.Would highly recommend for a weekend break. Yes the hotel is a little dated but that adds to its charm. Breakfast was superb dinner was good value for money. I do not know what some people expect for the price they have paid
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Date of stay: October 2020
Wendy B wrote a review Oct 2020
Penrith, United Kingdom6 contributions1 helpful vote
Its just sadly neglected and nobody gives a damn. It will go the same way as clifton hill hotel a happy memory that is no more. I don't know how they select management but they should not be employed in the hospitality industry I could run it better with my eyes closed. But if they are happy paying a big wage to a no can do personality more fool them. Better management, more communication with very capable staff and I hope it turns round...
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Date of stay: August 2020Trip type: Traveled solo
C e l wrote a review Oct 2020
Kingston-upon-Hull, United Kingdom23 contributions4 helpful votes
Quite a big place arrived and got our keys I had a single room but I got 118 a lovely double room with a sofa and a set of chairs. A nice clean room with a good view they provide body wash which is a nice addition. The bed was nice and firm. They supplied teas coffees etc but you could ask for more at reception if you ran out, it would have been nice to have a little tray to put the mugs and spoon on instead of straight on the wooden dressing table but thats just me. Friendly staff I love the old decor plenty of places to sit and relax in the hotel with great surroundings will definitely be coming back. Would recommend
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Date of stay: October 2020
1 Helpful vote
TONY A wrote a review Oct 2020
Colchester, United Kingdom19 contributions14 helpful votes
Was offered to go here as our break to Llandudno was cancelled by Shearings/Ledger coach break. As we travelled by coach we were more or less stranded in a very hilly wilderness, the town of Shap is about 4 miles away there is no proper bus service, [3 buses a week we were told } Got quotes from taxi companies for around £20/£25 one way. The hotel is fine if you have a dog and want to walk, the meal times were rigid we were told that breakfast was at 7.30 and evening meal was at 1830. and you could not change. The bar area is gloomy and pricey (£9 for a double malt whiskey ) They have made some rules one of which was that you could not use the ground floor toilet where the bar is situated, reason given Covid. My room No. 64 was as small as you can get and not as comfortable as I would have liked, there was no housekeeping carried out on this 4 night break, you could go to reception and ask for what you might need. As we were on a coach break we were taken out daily to different towns. There was two ladies who didn't want to go out on the Wednesday, they were told that if they stayed in the hotel there was no bar or snacks until 1700. I would say you really need a car to stay here and like dogs, The food was fine and the staff were good. My main problem is with Shearings/Ledger for sending us mainly elderly people to this hotel.
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Date of stay: October 2020
2 Helpful votes
cath wrote a review Oct 2020
Darlington, United Kingdom44 contributions3 helpful votes
just returned from a 4 day weekend break with shearings couldn't fault at all breakfast and evening meal choice of food all tasted delicious and service was brilliant by friendly staff great bar service and has for room couldn't have asked for better but was good no parties 😀 hotel is out on its own but has lovely views and not to forget the squirrels amazing to watch . thanks for lovely weekend Cath
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Date of stay: October 2020Trip type: Traveled with family
1 Helpful vote
US$63 - US$121 (Based on Average Rates for a Standard Room)
best western penrith, penrith best western, shap wells hotel
Best Western Shap Wells Hotel
United KingdomEnglandCumbriaLake DistrictEden DistrictPenrithShap
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Frequently Asked Questions about Shap Wells Hotel
Which popular attractions are close to Shap Wells Hotel?
Nearby attractions include Kennedys Fine Chocolates (4.5 km), Shap Abbey (5.8 km), and Keld Chapel (5.8 km).
What are some of the property amenities at Shap Wells Hotel?
Some of the more popular amenities offered include an on-site restaurant, a lounge, and free parking.
What food & drink options are available at Shap Wells Hotel?
Guests can enjoy an on-site restaurant, a lounge, and breakfast during their stay.
Is parking available at Shap Wells Hotel?
Yes, free parking is available to guests.
What are some restaurants close to Shap Wells Hotel?
Conveniently located restaurants include Butchers Arms, Shap Chippy, and Tebay Services.
Are pets allowed at Shap Wells Hotel?
Yes, pets are typically allowed, but it's always best to call ahead to confirm.
Does Shap Wells Hotel offer any business services?
Yes, it conveniently offers meeting rooms, a banquet room, and conference facilities.
Which languages are spoken by the staff at Shap Wells Hotel?
The staff speaks multiple languages, including English, Spanish, German, Portuguese, Hungarian, Lithuanian, and Latvian.
Are there any historical sites close to Shap Wells Hotel?
Many travellers enjoy visiting Shap Abbey (5.8 km).
Does Shap Wells Hotel have any great views?
Yes, guests often enjoy the mountain view available here.
Is Shap Wells Hotel accessible?
Yes, it offers wheelchair access, reduced mobility rooms, and facilities for disabled guests. For specific inquiries, we recommend calling ahead to confirm.