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Crowne Plaza Gerrards Cross, an IHG hotel

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Oxford Road, Beaconsfield HP9 2XE England
COVID-19 update: See the added health and safety measures this property is taking.Read more
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Traveler (358)
Dining (47)
Room & Suite (17)
Travel safe during COVID-19
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What you can expect during your stay
  • Hand sanitizer available to guests & staff
  • Regularly sanitized high-traffic areas
  • Staff required to regularly wash hands
Updated 20/11/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
A note from Crowne Plaza Gerrards Cross, an IHG hotel
Updated 20/11/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.

About

#2 of 6 hotels in Beaconsfield
Location
Cleanliness
Service
Value
Situated in the heart of leafy Buckinghamshire but close to the M40 and M25, the new Crowne Plaza Gerrards Cross offers you a warm, friendly welcome, complemented by professional service and attention to detail for a truly relaxing or productive stay. Our on site facilities include the stylish '1269' Bar and Restaurant for a unique dining experiencing, along with 'The Juice Bar' offering a selection of made to order juices and smoothies and lighter 'well-being' options throughout the day. As part of your bedroom booking enjoy full use of our state of the art fitness facilities, swimming pool, whirlpool, steam room and sauna. For something extra special, why not visit and relax in our exquisite Spa? This supplemented service offers a wide range of treatments from 'ESPA' and 'Jessica Nails,' as well as a Mud Rasul room. Ample on-site parking is available along with free wi-fi throughout the hotel.
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Property amenities
Free parking
Free High Speed Internet (WiFi)
Pool
Fitness Center with Gym / Workout Room
Bar / lounge
Conference facilities
Banquet room
Spa
Parking
Wifi
Hot tub
Indoor pool
Heated pool
Fitness / spa locker rooms
Sauna
Restaurant
Breakfast available
Breakfast buffet
Breakfast in the room
Special diet menus
Meeting rooms
Couples massage
Facial treatments
Full body massage
Head massage
Massage
Steam room
Baggage storage
Concierge
Non-smoking hotel
24-hour front desk
Express check-in / check-out
Dry cleaning
Laundry service
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Room features
Air conditioning
Housekeeping
Room service
Safe
Minibar
Flatscreen TV
Room types
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Business
Languages Spoken
English, Bulgarian, German, Hungarian and 4 more
900Reviews40Q+A100Room tips
Traveler rating
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Popular mentions
Ashaki V wrote a review Nov 2021
England, United Kingdom30 contributions55 helpful votes
Fiancé and I stayed here for an anniversary. The staff was wonderful and really accommodating. There were a few hiccups with our room but I cannot complain. Mishaps can happen but I was super impressed with the way things are handled. I would stay here again anytime. We also had dinner at the hotel, it was a fantastic meal with live music. Keep up the good work!!! :)
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Date of stay: October 2021Trip type: Traveled as a couple
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Steve wrote a review Nov 2021
Newbury, United Kingdom6 contributions
I booked a premier room and made a special request for a shower as i have limited mobility. We arrived early and was told our room wasnt ready as shortage of staff but a club upgrade would be available sooner (at a cost). I agreed and then had to wait 90 minutes for that to be ready. I got there and it was a bath. Reception informed me upgrades were with baths! The room itself was comfy but no lighting at all by the desk area for my partner to get ready for dinner On the plus side. Jessica in the club lounge was exceptional and very pleasant. Would i stay here again? Yes. Would i pay £200. No
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Date of stay: November 2021Trip type: Traveled as a couple
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Gold Beach wrote a review Nov 2021
12 contributions1 helpful vote
We paid to stay in a king size room, given key to a room with a king size bed, opened the door, the room looked great and had a king size bed but, there was already a guest in there! UNACCEPTABLE! We were given another room but it had two double beds, pokey back room, not what we booked at all. We phoned to complain and were completely fobbed off. We were told ‘the beds are king size they just look smaller’. We were also told ‘we had to turn people away due to maintenance’. That’s not the customers problem. The room is terrible, 2 double beds Not king size! tv doesn’t work, room smells horrendous. We arrived at 1900 and have a meal booked in town at 2000, if we had more time we would have rejected the room and found somewhere else to stay. Completely unacceptable to be fobbed off and taken for fools, no offer of an alternative, the worst customer service. AVOID! AVOID! AVOID!
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Date of stay: November 2021Trip type: Traveled as a couple
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Response from Guest Experience Executive, Guest Services / Front Office at Crowne Plaza Gerrards Cross, an IHG hotel
Responded 1 week ago
Dear "GoldBeach21" , I was so very sorry to read your review and offer you my sincerest apologies for what happened and understand why you feel this way. Thank you for bringing these concerns to our attention and I trust that you feel we have taken your complaint seriously, as your unfortunate experience and taking the time to share the feedback means a lot to us. Please do not hesitate to contact our Guest Experience team at gee@cp-gerrardscross.co.uk should you wish to discuss those issues further . I hope we will have the pleasure to warmly welcoming you all again to Crowne Plaza Gerrards Cross in the near future. If we can be of any assistance in the meantime, please let us know. Kind Regards, Katerina Fragkou Front Office Supervisor
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Angele B wrote a review Nov 2021
1 contribution
Such a wonderful hotel with the top-notch staff. Warm welcome from the minute you arrive with reassurance that you will be looked after throughout the stay. Must visit if you are traveling to Heathrow or visiting Windsor castle or Harry Potter Warner Bros.
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Date of stay: November 2021
Rooms
Service
Room Tip: Club Rooms are very good value for money
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Ron G wrote a review Nov 2021
1 contribution
Recently visited, all staff extremely friendly and professional. Every request was attended promptly and efficiently. Highly recommend, close to London and Windsor. Very good food and quality cocktails.
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Date of stay: November 2021
Value
Location
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PRICE RANGE
US$112 - US$216 (Based on Average Rates for a Standard Room)
LOCATION
United KingdomEnglandBuckinghamshireBeaconsfield
NUMBER OF ROOMS
138
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Frequently Asked Questions about Crowne Plaza Gerrards Cross, an IHG hotel
Which popular attractions are close to Crowne Plaza Gerrards Cross, an IHG hotel?
Nearby attractions include Fired Works (2.8 km), Bekonscot Model Village (3.9 km), and Black Park (7.0 km).
What are some of the property amenities at Crowne Plaza Gerrards Cross, an IHG hotel?
Some of the more popular amenities offered include an indoor pool, free wifi, and an on-site restaurant.
Which room amenities are available at Crowne Plaza Gerrards Cross, an IHG hotel?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at Crowne Plaza Gerrards Cross, an IHG hotel?
Guests can enjoy an on-site restaurant, a lounge, and breakfast during their stay.
Is parking available at Crowne Plaza Gerrards Cross, an IHG hotel?
Yes, free parking is available to guests.
What are some restaurants close to Crowne Plaza Gerrards Cross, an IHG hotel?
Conveniently located restaurants include The Greyhound Pub & Dining, Twelve Twenty, and Di Paolo.
Are there opportunities to exercise at Crowne Plaza Gerrards Cross, an IHG hotel?
Yes, guests have access to an indoor pool, a fitness centre, and a sauna during their stay.
Are any cleaning services offered at Crowne Plaza Gerrards Cross, an IHG hotel?
Yes, dry cleaning and laundry service are offered to guests.
Does Crowne Plaza Gerrards Cross, an IHG hotel offer any business services?
Yes, it conveniently offers meeting rooms, a banquet room, and conference facilities.
Which languages are spoken by the staff at Crowne Plaza Gerrards Cross, an IHG hotel?
The staff speaks multiple languages, including English, German, Italian, Portuguese, Polish, Romanian, and Hungarian.
Are there any historical sites close to Crowne Plaza Gerrards Cross, an IHG hotel?
Many travellers enjoy visiting Chiltern Open Air Museum (5.8 km), Milton's Cottage (4.3 km), and The Home of G. K. Chesterton (3.1 km).