Booked this as we were going to London for Pantomime. Not sure what to expect as photos made rooms look really small. Was not too bad at all. Rooms are spotless at it has free WiFi. Shower not very powerful but OK. Special mention for receptionist who was very helpful
I use this hotel alot for business trips. Staff are always so friendly and helpful. Rooms are basic, but always clean, comfortable and parking is free. Many restaurant options next door including Pizza Express and Cafe Leon, as well as M&S. Perfect easy place to stay for a business traveller...
Despite the basic room, which was clear at the outset, it was spotlessly clean, and we were given a kettle to use, and was allowed to plug our fridge in downstairs. Nothing was too much trouble for the very hard working staff we met during our 2 night stay. We also recommend the Leon healthy fast food! Thank you, we would not hesitate to return.
I sent photos to show that there was dirt under the bed. Not good enough particularly with Covid19, The staff were behind screens but the guests were walking about wiithout masks and one guy kept sittingon the high chair by the desk reception and talking. Not good enough. There was a nasty in the shower. Not the 1st time. I have been there when there was nasty pubic hair in the hand wash bowl. Did photo that and they did not print the review. Another trip the boiler was broken and there was no hot water. I also sent a complaint but did they refund the £? No, I am sure there must be a Service of Goods Act that covers that. Advertise a shower then provide the water for a shower. I have sent photos of under the bed and they have not responded,
This hotel has a good location being in a Motorway Services accessible from both sides of the M40. There is a wide range of foods available and a standard Weatherspoon’s pub. There is a minor problem with the door cards which get amnesia occasionally and need to be re-coded at Reception. Also the Ground floor areas are noisy, including late night and early morning with Staff and Public conversing loudly. This is MUCH less of a problem on the First Floor, so it’s worth specifying this at booking if you are a light sleeper.