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Catalonia Royal Tulum Beach & Spa Resort

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GreenLeaders Platinum level
Adults only all-inclusive resort, located in Xpu-Ha, Riviera Maya, on the Caribbean coastline. It is surrounded by native jungle trees, local plants, mangroves and cenotes - water springs where a diverse variety of flora and fauna can be found in an unspoiled habitat. It is just 25km from Playa del Carmen and Tulum's archaeological site, and 85 km south of Cancun International airport, in Quintana Roo State, Mexico.
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Property amenities
Pool
Fitness Center with Gym / Workout Room
Room Service
Free Parking
Restaurant
Free Internet
Spa
Bar/Lounge
Breakfast included
Adult pool
Airport Transportation
Banquet Room
Breakfast Available
Concierge
Conference Facilities
Dry Cleaning
Hot Tub
Laundry Service
Meeting Rooms
Multilingual Staff
Outdoor pool
Public Wifi
Wheelchair Access
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Room features
Accessible rooms
Air Conditioning
Minibar
Non-Smoking Rooms
Refrigerator in room
Suites
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HOTEL STYLE
Safe
Mid-range
HOTEL CLASS
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8,663Reviews
11,923Photos
1,587Q+A
100Room tips
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Popular mentions
+5
Tropical, jungle-like setting with approximately 200 rooms. We liked that it wasn’t crowded like the big resorts. Felt very secluded. Lots of birds and animals, including coatis that you can feed by hand (bananas and grapes were popular treats), along the walkway from the rooms
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Hotel's Favorite
Travelling party was a British couple in their thirties. Good points Super friendly staff across the estate All facilities are easily accessible and no queing Food quality high and choice is wide Pool and beach area very clean Room cleaned every day plus beach towels replaced
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Response from Catalonia_Caribbean, Director General at Catalonia Royal Tulum Beach & Spa Resort
Responded 2 weeks ago
Dear Gareth, Thank you very much! Your positive and well-detailed opinion will help many future guests to choose Catalonia Royal Tulum as an option to enjoy the Mexican Caribbean.Thank you very much for all your observations, thanks to this source of information we can generate more actions to improve our service. I will share your comment with all the departments that made your stay a success, for sure you will be encouraged to continue working with enthusiasm and love. Thank you very much for having stayed with us. Best regards, General Manager.
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Beautiful resort, directly in the jungle. Beautiful beach, comfortable chairs, especially in the privileged area. B'loved restaurant is excellent, but you need to like fish. Steakhouse is super nice, especially at nice, warm nights. Gabriel at the tequila bar, Dalibeth and Luis
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Likes: The staff was helpful, pleasant, and very friendly. The room was clean, and the bed was comfortable. The pool and beach area were excellent. The spa's service, and treatment was excellent. Dislikes: The food was average or below average at all the restaurants with the
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+11
My husband & I visited this resort in November 10-17, 2018 fir a well deserved relaxation, fun in the sun time! This hotel/resort is really nice & large. I wasn’t sure I’d enjoy not having an ocean view room, but didn’t end up bothering me as I was at the pool or beach anyways.
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Response from Catalonia_Caribbean, Director General at Catalonia Royal Tulum Beach & Spa Resort
Responded 2 days ago
Dear Sassey, Thank you very much for taking the time to describe every aspect of your stay, your opinion helps us a lot because we can detect all areas of opportunity in which we must work to eliminate them and improve the experience of our guests. I assure you that the departments involved are aware of your comments and together with their teams are looking for improvements and immediate actions. Thank you very much for having stayed with us and we hope to have the opportunity to host you again. Best regards, General Manager.
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Professional photo exclusively commissioned by TripAdvisorCatalonia Royal Tulum Beach & Spa Resort
The Privileged Deluxe Room at the Catalonia Royal Tulum
Professional photo exclusively commissioned by TripAdvisorCatalonia Royal Tulum Beach & Spa Resort
The Deluxe Room at the Catalonia Royal Tulum
Notre chambre : 2116.
decorazioni con asciugamani in camera (ogni giorno diverse)
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123456217
Does the hotel have bug spray on site?
Hi there, no bug spray we took our own however since it was windy and it isn't so much season for mosquitos we were fine. If you go to more wooded areas the case might be different. They would like to you use natural products. Understandably.
1 vote
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Are the mosquitos bad in January/early Feb?
the mosquitos were not much of a problem. The sand flies were a problem in the evening down near the beach, or the outside restaurants. So please put on insect repellant . I got bit about ten times down near the steak restaurant on my legs around my ankles.
1 vote
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I suggest to book at the hotel. We booked one on the plane but changed it for something different at the hotel. It's good to get the right information and the representative can provide you with that. We did ek balam that included swim in a big cenote- underground cave water- the other was a snorkel and again cave adventure. There are so much to do there.
0 votes
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There is definitely soy milk as I drank my lattes with it each morning
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I would have to echo the answer by Eric E. above. If you tell them you are there for your birthday, they most likley will put a nice banner across your room door. You may also receive some special fruit or dessert for your room. Also as he has already said, there are numerous palm trees on the beach and most people find ample shade under them. The Catalonias do have an on-site sales staff that may try to sell you a membership in their Exclusive Traveller's Club. A buy-in to this "club" gets you a special bracelet, access to a special restaurant, go-to-the-front-of-the-line privileges for breakfast, etc and a special "section" on the beach. Membership to this may give you access to some sunbeds as well. We have always opted out of the sales pitch. We don't vacation to the beach to sit through sales presentations and we would NEVER cut in front of a line just because we were wearing a "special bracelet". We've been super content with what we receive under normal conditions and without the burden of a monthly payment and contract. By the way, we are planning to return to this wonderful resort for the 6TH time!! We hope you have a wonderul trip and HAPPY BIRTHDAY!!
1 vote
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123456318
"upgrade to Privileged if you have the money, but its not everything"
"Rooms in blocks 3 and 4 are equidistant from the noise of the pool and lobby."
"Upgrade to the privileged rooms--absolutely worth it! Mini bar and laundry included (among many other options!)."
"Probably don't go here"
"All rooms are good for access to lobby, restaurants, and pool/beach"
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12345620
PRICE RANGE
US$239 - US$400 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
catalonia royal tulum xpuhariviera maya copacabanacopacabana riviera maya
FORMERLY KNOWN AS
Catalonia Royal Tulum
LOCATION
MexicoYucatan PeninsulaQuintana RooRiviera MayaXpu-Ha
NUMBER OF ROOMS
288
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