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Catalonia Royal Tulum Beach & Spa Resort

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Traveler (11063)
Pool & Beach (3111)
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Overview
  • Excellent64%
  • Very good26%
  • Average7%
  • Poor2%
  • Terrible1%
Travelers talk about
“tapas restaurant”(262 reviews)
“italian guests”(120 reviews)
“royal grill”(135 reviews)
AMENITIES
Free Internet
Free Parking
Breakfast included
Air Conditioning
Beachfront
Pool
Non-Smoking Rooms
4 Star accommodation
All hotel details
Additional information
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Rooms
27 Aug28 Aug
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (8,218)
Filter reviews
4,333 results
Traveler rating
2,372
1,333
439
132
57
Traveler type
Time of year
LanguageEnglish
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2,372
1,333
439
132
57
Show reviews that mention
All reviewstapas restaurantitalian guestsroyal grilllunch buffetstone pathmargarita barangel fishvera clubla selvapool partyplaya del carmenjungle settingpool barhoneymoon packagewhite sandusa transferspillow menu
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1 - 5 of 4,333 reviews
Reviewed yesterday

This place was amazing! Easy check-in/out, SUPER clean hotel with all the amenities and comforts you need, delicious restaurants with tons of options (breakfast buffet was killer!!!), perfect location (not far from Tulum and Playa), gorgeous beach and pool area, very friendly and accommodating staff....More

Review collected in partnership with this hotel
Thank Jenny A
Response from Catalonia_Caribbean, Director General at Catalonia Royal Tulum Beach & Spa ResortResponded yesterday

Dear Jenny, It has been an enormous pleasure to host you at Catalonia Royal Tulum and we want to thank you for the time you took to write your opinion and share it with us. We are delighted that your stay was a memorable experience...More

Hotel's Favorite
Reviewed 4 weeks ago

This is our 2nd time returning to this property - and the first time we have ever re-visited a hotel in our travels. Both years we had upgraded our visit to the Privileged level and believe it is worth the bump up in price. You...More

6  Thank Gregory A
Response from Catalonia_Caribbean, Director General at Catalonia Royal Tulum Beach & Spa ResortResponded 4 weeks ago

Dear Gregory, What a honor to know we have being your choice for second time! And also, we are so happy to read that all the expectations were met once again! Thank you for your nice remarks for the delicious menu at BLoved, definitely is...More

Reviewed yesterday

The hotel was okay. Considering that we had the most expensive option available, the food was still average and the buffet was often better than the restaurants (mostly because they use the same ingredients). Staff didn't speak much English, which was for the best, since...More

Review collected in partnership with this hotel
Thank alexholub
Response from Catalonia_Caribbean, Director General at Catalonia Royal Tulum Beach & Spa ResortResponded yesterday

Dear Alex, We would like to thank you very much for the time you took to share your feedback. Our guests comments and observations, such as yours are vital for improving. For us it has been a true pleasure to serve you during your stay...More

Reviewed 3 days ago

My wife and I do travel a lot but one thing for sure is we keep and will come back to Catalonia Royal Tulum (CRT)! We are like the sea turtles, we keep returning every year. Mr. Fontana has put together a wonderful team that...More

1  Thank sweenman85
Response from Catalonia_Caribbean, Director General at Catalonia Royal Tulum Beach & Spa ResortResponded 2 days ago

Dear Mr. Sweeny, How are you? Hope the trip back home has been safe and smooth. I think we cannot express enough what your words mean to us. Your support trough all this years has been invaluable, you have seen us grown up, how many...More

Reviewed 4 days ago via mobile

All around terrible experience! My husband and I have never been out of the States and decided for our honeymoon to give it a try. The food was absolute trash! My husband stayed sick the entire stay and could not hold anything down. After 4...More

4  Thank DHDidrick
View more reviews
About
Awards & Recognition
GreenLeaders Platinum level
Amenities
Top amenities
Pool
Fitness Center with Gym / Workout Room
Room Service
Free Parking
Restaurant
Beachfront
Free Internet
Spa
Bar/Lounge
Breakfast included
Hotel Amenities
Room Service
Free Parking
Wheelchair Access
Airport Transportation
Breakfast included
Dry Cleaning
Meeting Rooms
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Breakfast Available
Room amenities
Air Conditioning
Refrigerator in room
Minibar
Things to do
Pool
Fitness Center with Gym / Workout Room
Restaurant
Spa
Hot Tub
Bar/Lounge
Adult pool
Outdoor pool
Details
Price range
US$187 - US$504 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#1 Green Hotel in Xpu-Ha
#3 On the Beach Hotel in Xpu-Ha
#3 Spa Hotel in Xpu-Ha
Room types
Suites, Non-Smoking Rooms, Accessible rooms
Details
Price range
US$187 - US$504 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#1 Green Hotel in Xpu-Ha
#3 On the Beach Hotel in Xpu-Ha
#3 Spa Hotel in Xpu-Ha
Room types
Suites, Non-Smoking Rooms, Accessible rooms
Add Photo Photos
Traveler (11063)
Pool & Beach (3111)
Room & Suite (1069)
Dining (809)
Family and Play Areas (40)
Amenities (30)
Business Center & Event Rooms (16)
Questions & Answers
Ask a question
Katerina Z
12 August 2018|
AnswerShow all 3 answers
Response from DiniEdmonton | Reviewed this property |
Hi there. Unfortunately we did not even have a car so don't know anything about parking there. I have called them & spoken to someone from the hotel before. I would suggest doing that as they speak english well.
0
Votes
Katerina Z
12 August 2018|
AnswerShow all 2 answers
Response from DaveEichen | Reviewed this property |
I just returned from my 5th trip to this resort and am planning to go back in February. I usually book this resort through Applevacations. They oversee everything from your departure at your airport to the resort where they... More
0
Votes
aynram
9 August 2018|
AnswerShow all 4 answers
Response from sharonjerrim | Reviewed this property |
Buffett is the worst !! Beloved was a fish restaurant so if you like fish then fine , Italian is good but the best has to be the steak restaurant. Hope that helps
2
Votes
Room Tips
"TIp the staff"
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"High up the better as can be a bit darker lower floor"
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"Upgrade to Privilege"
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"Basic rooms close to lobby/4 restaurants, longer walk to beach/pool. Higher price rooms or "club"..."
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