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Serenity Eco Luxury Tented Camp

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Traveler (244)
Room & Suite (41)
Pool & Beach (40)
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Overview
  • Excellent78%
  • Very good18%
  • Average1%
  • Poor2%
  • Terrible1%
Travelers talk about
“beach club”(25 reviews)
“short walk”(8 reviews)
“comfortable bed”(5 reviews)
AMENITIES
Free Wifi
Free Parking
Breakfast included
Air Conditioning
Pool
Non-Smoking Rooms
Restaurant
3 Star Hotel
All hotel details
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Rooms
1 Jul2 Jul
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (243)
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Traveler rating
56
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56
17
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All reviewsbeach clubshort walkcomfortable bedcevichehotel bedsrecommend renting a carplaya del carmenawesome beachnice stayfree breakfastgreat place to staysmall poolair conditionerper nightwhite sandriviera mayathe wait staff
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1 - 5 of 77 reviews
Reviewed 4 days ago

Lovely weeks stay at Serenity luxury camp. The staff were all very helpful and friendly. The restaurant and beach club food was very tasty and the tented accomodation very spacious and luxurious and had some very nice touches. The general environment and grounds were all...More

Review collected in partnership with this hotel
Thank Ellen K
Response from XperienceHR, Front Desk Supervisor at Serenity Eco Luxury Tented Camp at Serenity Eco Luxury Tented CampResponded 3 days ago

Dear Ambassador Ellen K, What a pleasure for me to read your nice comments! I'm especially proud to hear that you found all the hospitality devotees to be exceptionally friendly and helpful. There are many nice hotels in the world but our philosophy here is...More

Reviewed 1 week ago

Our 4 nights were terrific. An air conditioned tent with indoor plumbing, a short walk to palapa covered beach chairs, immaculate facilities make this my idea of "camping." The staff were great from before arrival and consistently through the stay. There are only 30 tents,...More

Thank Meryl K
Response from XperienceHR, Front Desk Supervisor at Serenity Eco Luxury Tented Camp at Serenity Eco Luxury Tented CampResponded 1 week ago

Dear Ambassador Meryl K, It was our pleasure to welcome you to Serenity Eco Luxury Tented Camp. Thanks so much for your detailed review. You were most generous with your time and it's much appreciated. We have indeed tried to consider every detail of our...More

Reviewed 2 weeks ago via mobile

The pictures really do not do this place justice. It is beautiful. My self and my husband stayed here for four nights after a very hectic 5 weeks at work and this was the PERFECT getaway to recharge and relax. The staff are so friendly...More

Thank katherineridge
Response from XperienceHR, Front Desk Supervisor at Serenity Eco Luxury Tented Camp at Serenity Eco Luxury Tented CampResponded 2 weeks ago

Dear Ambassador katherineridge, You're most welcome! It was a real pleasure having you with us and I'm delighted that you could enjoy every detail in our resort. I sincerely thank you for taking the time to provide your feedback here. As you noted we are...More

Reviewed 4 weeks ago

From our first welcome by Dany, through great sleep on the very comfortable bed in the beautiful tent (truly luxurious) and to all the friendly, accommodating staff, we were happy with our vacation at Serenity Camp. The pool is beautiful, the yoga tent was perfect...More

Thank LSWPhilly
Response from XperienceHR, Front Desk Supervisor at Serenity Eco Luxury Tented Camp at Serenity Eco Luxury Tented CampResponded 4 weeks ago

Dear Ambassador LSWPhilly, Wow! Thank you so much for your comment! To know that everything was perfect make us feel so pleasant! We are glad to know that you loved the attentive and professional service of Dany and all our Hospitality devotees, we will be...More

Reviewed 4 weeks ago via mobile

My partner and I spent a night at serenity camp and couldn’t have been happier with our experience. The place is great! The tents are AMAZING. So luxurious. The beds were super comfy, great pool, nice beach club, good food and drink, super quiet and...More

Thank Louisa C
Response from XperienceHR, Front Desk Supervisor at Serenity Eco Luxury Tented Camp at Serenity Eco Luxury Tented CampResponded 4 weeks ago

Dear Ambassador Louisa C, What a wonderful moment when I was reading your review. Thank you so much for every word, makes me feel proud and happy to achieve my goals to be at your service every moment and make you feel at home. We...More

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About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Pool
Room Service
Free Parking
Restaurant
Bar/Lounge
Spa
Free High Speed Internet (WiFi)
Breakfast included
Hotel Amenities
Room Service
Free Parking
Airport Transportation
Laundry Service
Concierge
Multilingual Staff
Breakfast included
Meeting Rooms
Breakfast Available
Room amenities
Air Conditioning
Minibar
Things to do
Pool
Restaurant
Bar/Lounge
Spa
Details
Price range
US$72 - US$176 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#2 On the Beach Hotel in Xpu-Ha
#2 Spa Hotel in Xpu-Ha
Room types
Non-Smoking Rooms, Accessible rooms
Details
Price range
US$72 - US$176 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#2 On the Beach Hotel in Xpu-Ha
#2 Spa Hotel in Xpu-Ha
Room types
Non-Smoking Rooms, Accessible rooms
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Traveler (244)
Room & Suite (41)
Pool & Beach (40)
Dining (11)
Family and Play Areas (2)
Business Center & Event Rooms (1)
Questions & Answers
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Kkce
13 January 2018|
AnswerShow all 2 answers
Response from frncsserra | Reviewed this property |
Hello, First of all, you will love the peacefulness of this beautiful property. They have a wonderful place to eat right in the tented area. They serve breakfast buffet. You can also have lunch and dinner. About a 10... More
1
Vote
Greeneyedgirl373
5 October 2017|
AnswerShow all 4 answers
Response from cdr2120 | Reviewed this property |
Hi! I saw children while I was there. Not many but a few. The beach club is basically a bar/snack bar. There aren’t coordinated activities as a resort would have.
0
Votes
cdr2120
29 March 2017|
AnswerShow all 3 answers
Response from Daniela T | Reviewed this property |
They have a really good restaurant in the hotel. Playa is 20 minutes away and Tulum is 30 minutes away. We arrived in our own car, so I cannot give you prices but venturing to Tulum for one night seems like a great idea
2
Votes
Room Tips
"The Bliss suites are worth the premium for the jacuzzi and the added privacy."
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"The pool place is wonderful"
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"We had room #2 and the little porch felt more private then most of the others we had to pass on our walk to..."
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"We were in room 2, seemed to be the most private"
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