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Secrets Akumal Riviera Maya

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Traveler (5029)
Pool & Beach (1349)
Room & Suite (810)
Overview
  • Excellent80%
  • Very good14%
  • Average4%
  • Poor1%
  • Terrible1%
Travelers talk about
“preferred club”(418 reviews)
“seaside grill”(250 reviews)
“market cafe”(195 reviews)
AMENITIES
Free Wifi
Free Parking
Breakfast included
Air Conditioning
Beachfront
Pool
Non-Smoking Hotel
4 Star accommodation
All hotel details
Additional information
Offers from Secrets Akumal Riviera Maya
Hotel deals
Offers from Secrets Akumal Riviera Maya
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Reviews (4,312)
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3,573 results
Traveler rating
2,823
536
164
29
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LanguageEnglish
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2,823
536
164
29
21
Show reviews that mention
All reviewspreferred clubseaside grillmarket cafeel patiosea turtlespool conciergecoco cafepreferred roomtropical viewroom serviceescargotunlimited vacation clubmexican chocolatesecrets propertyentertainment staffpool basketballsecret box
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1 - 5 of 3,573 reviews
Reviewed yesterday

Our room overlooked the Caribbean and the native greenery. The view was spectacular There were 3 pools and we spent our time at the "quiet" pool reading and enjoying the sun. Food was excellent as was the service. Maid service did a great in cleaning...More

Thank Suite3427
Response from SecretsAkumal, Director de Relaciones Públicas at Secrets Akumal Riviera MayaResponded yesterday

Dear Suite3427, We would like to thank you for the lovely review you shared following your recent visit to Secrets Akumal Riviera Maya and we are delighted to read that we were able to meet your expectations. We are happy to learn that your stay...More

Reviewed yesterday via mobile

We have just arrived home after the most incredible 2 week honeymoon at Secrets Akumal. We had researched so many different hotels when finally we decided to book here, it definitely did not disappoint. The hotel rooms are huge and we had the most beautiful...More

Thank kerrylh2014
Response from SecretsAkumal, Director de Relaciones Públicas at Secrets Akumal Riviera MayaResponded yesterday

Dear kerrylh2014, We congratulate you for your honeymoon celebration and we thank you for choosing our Secrets Akumal Riviera Maya for such a special occasion. We take a lot of pleasure in making each of our guests' visits an unforgettable experience. We are happy to...More

Reviewed yesterday

We stayed at Secrets Akumal in August of 2017 and it an amazing trip! This was our second trip to Mexico and the year prior, we had stayed at a resort a little bit closer to Cancun. For this trip, we wanted a nicer beach...More

1  Thank Chris G
Response from SecretsAkumal, Director de Relaciones Públicas at Secrets Akumal Riviera MayaResponded yesterday

Dear Chris G, We always find it nice to read that our guests went home with great holiday memories and we are very grateful for the time and effort you spent to share your personal experience with us and Tripadvisor readers. We are very glad...More

Reviewed 2 days ago

This was the best resort I have seen for snorkelling. There were sea turtles not far from the shoreline, and there were even tuna chasing sardines around my legs in 4 feet of water! I could spend all day on this beach, and in this...More

1  Thank Vaughan B
Response from SecretsAkumal, Director de Relaciones Públicas at Secrets Akumal Riviera MayaResponded yesterday

Dear Vaughan B, Thank you for choosing Secrets Akumal Riviera Maya, and for taking the time to write a review about your recent experience. We are glad to know you have enjoyed every detail of our experience, especially snorkeling and exploring the beach. We hope...More

Reviewed 2 days ago via mobile

I’m currently here now and it’s just beautiful. I’m here to celebrate my birthday which was 8/9 and boy did I ! The staff here made my birthday fantastic! I checked in 8/8 with Preferred Club manager Jean Deschamps. He is the most accommodating gentleman....More

2  Thank Marie M
Response from SecretsAkumal, Director de Relaciones Públicas at Secrets Akumal Riviera MayaResponded yesterday

Dear Marie M, On behalf of the staff and Management of our resort, we first would like to thank you for making Secrets Akumal your preferred choice for your holidays and for celebrate your birthday with us, it is always a pleasure to welcome back...More

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About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Pool
Beachfront
Room Service
Free Parking
Restaurant
Bar/Lounge
Spa
Free High Speed Internet (WiFi)
Breakfast included
Fitness Center with Gym / Workout Room
Hotel Amenities
Room Service
Free Parking
Wheelchair Access
Breakfast included
Dry Cleaning
Meeting Rooms
Business Center with Internet Access
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Non-Smoking Hotel
Breakfast Available
Room amenities
Air Conditioning
Refrigerator in room
Minibar
Things to do
Pool
Restaurant
Bar/Lounge
Spa
Hot Tub
Tennis Court
Fitness Center with Gym / Workout Room
Heated pool
Adult pool
Outdoor pool
Details
Price range
US$322 - US$676 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#2 Spa Hotel in Akumal
#2 Luxury Hotel in Akumal
#2 On the Beach Hotel in Akumal
Room types
Suites, Non-Smoking Rooms, Accessible rooms
Details
Price range
US$322 - US$676 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#2 Spa Hotel in Akumal
#2 Luxury Hotel in Akumal
#2 On the Beach Hotel in Akumal
Room types
Suites, Non-Smoking Rooms, Accessible rooms
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Traveler (5029)
Pool & Beach (1349)
Room & Suite (810)
Dining (568)
Amenities (158)
Business Center & Event Rooms (28)
Family and Play Areas (17)
Questions & Answers
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JeNel L
6 August 2018|
AnswerShow all 7 answers
Response from happygilmore10 | Reviewed this property |
Our travel agent booked us through Olympus, very good.
1
Vote
medstudent92
5 August 2018|
AnswerShow all 14 answers
Response from yassie9 | Reviewed this property |
I was a bit sceptical also, and kept valaubles to a minimum. No one bothered our stuff and we did go scuba diving and swimming. Lots of people had their bags left on lounge chairs. There is staff on the beach to ensure non... More
0
Votes
Nick H
3 August 2018|
AnswerShow all 7 answers
Response from MandyB59 | Reviewed this property |
No need, save the room in your case as hotel provides floats. Enjoy your holiday😎
1
Vote
Room Tips
"The oceanfront rooms are amazing and well worth the extra $$$"
chrisgQ1932IH
2 million years ago
Read review
"Choose a Swim Out Suite, they are amazing !"
loulouflo
2 million years ago
Read review
"Do the swim out- well worth it! "
Culture543
2 million years ago
Read review
"Even the cheapest rooms are very nice."
gvfarns
2 million years ago
Read review
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