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Secrets Akumal Riviera Maya

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Traveler (4654)
Pool & Beach (1195)
Room & Suite (779)
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Overview
  • Excellent80%
  • Very good14%
  • Average4%
  • Poor1%
  • Terrible1%
Travelers talk about
“preferred club”(473 reviews)
“seaside grill”(260 reviews)
“market cafe”(216 reviews)
AMENITIES
Free Wifi
Free Parking
Breakfast included
Air Conditioning
Beachfront
Pool
Non-Smoking Hotel
4 Star Hotel
All hotel details
Additional information
Offers from Secrets Akumal Riviera Maya
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Reviews (4,031)
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3,355 results
Traveler rating
2,636
519
154
27
19
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LanguageEnglish
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2,636
519
154
27
19
Show reviews that mention
All reviewspreferred clubseaside grillmarket cafeel patiosea turtlesentertainment teampool conciergefishcoco cafetropical viewpreferred roommexican chocolateunlimited vacation clubsecrets propertyescargotpool basketballbuilding concierge
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1 - 5 of 3,355 reviews
Reviewed yesterday via mobile

We had a great time during our six night stay at Secrets Akumal. The staff is so polite and generous. The bars are great; Armando at Manatee is my favorite ! The night entertainment was FABULOUS!! Element and the hard rock show were soooo amazing!!!!...More

Thank erlaemly
Reviewed yesterday

The resort was gorgeous and well maintained. All staff were friendly and helpful. We did not have a bad meal, but would highly recommend Bordeaux and Seaside Grill. The 3 pools offer different atmospheres so you can have the scene you're looking for.

Review collected in partnership with this hotel
Thank Rodney H
Reviewed yesterday via mobile

Beautiful property with friendly service. Big complaint is the food. Not impressed and not very good. Room service was very slow and not good. Our first day our food took almost 2 hours to get in our room. The bars run out of certain alcohol...More

Thank MonicaR001
Reviewed yesterday via mobile

My husband and I had a wonderful first time in Mexico. We stayed at Secrets Akumal and all we can say is that we will definitely come back there. Great experience, great people, delicious foods, best margaritas!!! Thank you to all the people at Secrets...More

1  Thank Maria C
Reviewed yesterday via mobile

Hotel and staff fantastic , lovely variety of cuisine .plenty of laughs with the bar staff especially the lovely Beatrix . Rain and storms not what we expected but still had a lovely time, will have to come back to enjoy some excursions and sunshine

Thank porter-clark
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About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Pool
Beachfront
Room Service
Free Parking
Restaurant
Bar/Lounge
Spa
Free High Speed Internet (WiFi)
Breakfast included
Fitness Center with Gym / Workout Room
Hotel Amenities
Room Service
Free Parking
Breakfast included
Dry Cleaning
Meeting Rooms
Business Center with Internet Access
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Breakfast Available
Room amenities
Air Conditioning
Refrigerator in room
Minibar
Things to do
Pool
Restaurant
Bar/Lounge
Spa
Hot Tub
Tennis Court
Fitness Center with Gym / Workout Room
Heated pool
Adult pool
Outdoor pool
Details
Price range
US$328 - US$608 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#2 On the Beach Hotel in Akumal
#2 Luxury Hotel in Akumal
#2 Spa Hotel in Akumal
Room types
Suites, Non-Smoking Rooms, Accessible rooms
Details
Price range
US$328 - US$608 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#2 On the Beach Hotel in Akumal
#2 Luxury Hotel in Akumal
#2 Spa Hotel in Akumal
Room types
Suites, Non-Smoking Rooms, Accessible rooms
Add Photo Photos
Traveler (4654)
Pool & Beach (1195)
Room & Suite (779)
Dining (555)
Amenities (158)
Business Center & Event Rooms (26)
Family and Play Areas (16)
Questions & Answers
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janinebc
23 June 2018|
Answer
Response from Q1432CKpeters | Reviewed this property |
I was there in early march and we had no issues with mosquitoes. Having been in the travel business for over 47 years, we always advise out clients to bring Off spray or similar should there be a need to use it. The hotel... More
1
Vote
_ldeyulus
21 June 2018|
AnswerShow all 3 answers
Response from Q1432CKpeters | Reviewed this property |
Seagussum in the Cancun area has been around for a few years now. Unfortunately the tides have turned and have not gone back to normal. When I was at the resort, there were crews out all day every day and they work... More
0
Votes
AmandaL2013
19 June 2018|
AnswerShow all 4 answers
Response from Q1432CKpeters | Reviewed this property |
Secrets Maroma has a beautiful beach but is in the midst of a renovation currently. I would advise my clients to choose Akumal which is an equally nice resort and swimming alongside the turtles is a great experience.
1
Vote
Room Tips
"We loved the location of building 4. The Preferred Club is worth the upgrade."
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"Our room was spotless every day we came back from our ventures."
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"Secret room service is a must try"
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"I wouldn't choose swim out rooms. There is no privacy."
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