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Grand Palladium Colonial Resort & Spa

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Traveler (7304)
Pool & Beach (1865)
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Overview
  • Excellent63%
  • Very good24%
  • Average8%
  • Poor3%
  • Terrible2%
Travelers talk about
“ribs”(411 reviews)
“the white sands”(368 reviews)
“adult pool”(276 reviews)
AMENITIES
Free Internet
Free Parking
Breakfast included
Air Conditioning
Beachfront
Pool
Non-Smoking Rooms
4 Star Hotel
All hotel details
Additional information
Offers from Grand Palladium Colonial Resort & Spa
Special Offer: EXTRA SAVING:10%OFF!
Offers from Grand Palladium Colonial Resort & Spa
Special Offer: EXTRA SAVING:10%OFF!
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Reviews (5,756)
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3,878 results
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2,245
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364
162
121
Show reviews that mention
All reviewsribsthe white sandsadult poolthe salt water poola la carte restaurantsfishel doradosports barmayan suitemain pooltravel clubpunta emiliajunior suitewhite partysegway tourmare nostrumriviera lobby
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1 - 5 of 3,878 reviews
Reviewed yesterday

The Grand Palladium is a very large property the Colonial being 1 of 4 different segments to this resort. We traveled for a repeat visit this year on the same first week in June. The weather was fantastic, not a drop of rain our entire...More

Thank Michael S
Response from Rosa R, Director de Relaciones con Clientes at Grand Palladium Colonial Resort & SpaResponded today

Dear Michael, Thank you for your wonderful comment regarding your most recent returning visit to our Grand Palladium Colonial. We are very happy to know that you enjoyed once more our food, the helpful attentions received from all our staff and all accompanied with an...More

Hotel's Favorite
Reviewed 3 weeks ago

Arrived to be greeted with a cold Cocktail. After 15 hours on the go it was appreciated! Our room was nice. Perfectly ample. Im not overly fussy with a super plush room as I dont spend an awful amount of time in it when on...More

2  Thank NW1011
Response from Rosa R, Director de Relaciones con Clientes at Grand Palladium Colonial Resort & SpaResponded 3 weeks ago

Dear Guest, Thank you for writing this wonderful comment, we truly appreciate your confidence when selecting our Hotel for your holidays. we are thrilled you enjoyed every aspect of your stay among us, from the moment you checked in, to when you enjoyed the comfort...More

Reviewed yesterday via mobile

Where do i start the hotel was amazing the jungle bits were exciting the staff very friendly the food fantastic the animals quite friendly the beach great the sea was warm. The experience was magnificent. All in all a unique holiday to talk about for...More

Thank Sidney C
Response from Rosa R, Director de Relaciones con Clientes at Grand Palladium Colonial Resort & SpaResponded today

Dear Sidney, Thank you for sharing your magnificent experience with other readers that are looking the perfect Hotel to spend their Caribbean holidays. It was an honor welcoming you in our Grand Palladium Colonial and provide the accommodations, food, attentions and so much more that...More

Reviewed yesterday

Having been to The Grand Palladium Colonial now 11 times, I have to say that it never lets us down. The staff has always been very friendly and accommodating, the rooms are always clean, Food is great, Entertainment is great. We always feel like we...More

Thank bfrench56
Response from Rosa R, Director de Relaciones con Clientes at Grand Palladium Colonial Resort & SpaResponded today

Dear bfrench56, Thank you for showing so much loyalty and love to our Palladium brand and Family. We feel very proud to know that our team has made these 11 visits so excellent, by providing the services and attentions that you desire to have a...More

Reviewed 2 days ago via mobile

Visited today for the white party from TRS, the Barman was rude and unprofessional. We were the only ones at the bar, when a lady came and he decided to serve her, still waiting as another 2 people came and he decided to serve them,...More

Thank ewhurst
Response from Rosa R, Director de Relaciones con Clientes at Grand Palladium Colonial Resort & SpaResponded yesterday

Dear ewhurst, Thank you for taking part of your holiday time to send us your comment about your recent stay in out TRS Yucatán. We truly apologize for this incident that you lived yesterday during the White party, this incident has been informed to our...More

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About
Awards & Recognition
GreenLeaders Silver level
Certificate of Excellence
Amenities
Top amenities
Pool
Restaurant
Fitness Center with Gym / Workout Room
Free Parking
Beachfront
Bar/Lounge
Breakfast included
Room Service
Free Internet
Spa
Hotel Amenities
Free Parking
Business Center with Internet Access
Children Activities (Kid / Family Friendly)
Breakfast included
Shuttle Bus Service
Room Service
Airport Transportation
Dry Cleaning
Meeting Rooms
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Babysitting
Breakfast Available
Room amenities
Air Conditioning
Refrigerator in room
Minibar
Things to do
Pool
Restaurant
Fitness Center with Gym / Workout Room
Bar/Lounge
Spa
Hot Tub
Tennis Court
Adult pool
Outdoor pool
Details
Price range
US$211 - US$457 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#4 Top resorts Hotel in Akumal
#6 Romantic Hotel in Akumal
#7 On the Beach Hotel in Akumal
#7 Family Hotel in Akumal
#7 Luxury Hotel in Akumal
Room types
Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
Details
Price range
US$211 - US$457 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#4 Top resorts Hotel in Akumal
#6 Romantic Hotel in Akumal
#7 On the Beach Hotel in Akumal
#7 Family Hotel in Akumal
#7 Luxury Hotel in Akumal
Room types
Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
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Traveler (7304)
Pool & Beach (1865)
Room & Suite (1094)
Dining (769)
Amenities (342)
Family and Play Areas (151)
Business Center & Event Rooms (19)
Questions & Answers
Ask a question
TannedBodies
15 June 2018|
Answer
Response from annoncapecod |
I'll send you the email for Smile Services
-1
Votes
ljn89
13 June 2018|
AnswerShow all 3 answers
Response from cmr2pups | Reviewed this property |
We were there May 13-20th and the apps predicted thunderstorms everyday however we only had then the day we flew in on the dice tipi the Palladium and on that Wednesday. If you are checking the weather for Cancun keep in... More
0
Votes
ljn89
5 June 2018|
AnswerShow all 5 answers
Response from Geordie101 | Reviewed this property |
There's no limit to the number you can use you could use the a m&s cartes every night. We lived the fish restaurant on the beach but you need to book this also the steak house was lovely. We used pesos and dollars so... More
1
Vote
Room Tips
"The villas have 3 floors and we prefer the 2nd or 3rd floor"
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"Villas have three floors, no elevators"
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"upper floors seemed more private in the colonial section, check to see how para you are from the facilities..."
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"We got third floor. We were okay with it but if you have problems with steps may want to consider a lower..."
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