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UNICO 20.87 Hotel Riviera Maya

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Traveler (2166)
Pool & Beach (423)
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Overview
  • Excellent83%
  • Very good12%
  • Average3%
  • Poor1%
  • Terrible1%
Travelers talk about
“local host”(214 reviews)
“room service”(133 reviews)
“quiet pool”(111 reviews)
AMENITIES
Free Wifi
Free Parking
Breakfast included
Air Conditioning
Beachfront
Pool
Non-Smoking Rooms
5 Star Hotel
All hotel details
Additional information
Offers from UNICO 20.87 Hotel Riviera Maya
Offers & Announcements: 25% off room rate
Hotel deals
Offers from UNICO 20.87 Hotel Riviera Maya
Offers & Announcements: 25% off room rate
Hotel deals
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Reviews (1,527)
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1,044
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1,044
169
44
12
17
Show reviews that mention
All reviewslocal hostroom servicequiet poolspa appointmentssignature massagein room diningdinner reservationsswim up roomthe mexican restaurantocean frontmain poolall inclusive resortfiletmayan coffeepoolside servicepersonal butlerpool waiter
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1 - 5 of 1,286 reviews
Reviewed yesterday via mobile

Room 10 Facilities 10 Cleanliness 10 Food 10 Drink 10 Pools 10 Beach 0 (totally unusable due to seaweed issue) Staff 10 Local Host 5 (didn’t meet us when scheduled) Spa 10 Maid Service 10 Room Service 10 Sales Pitches 0 (only a couple times...More

Thank Jonathan H
Hotel's Favorite
Reviewed 26 July 2017

I had the pleasure of staying at Unico June 26 - 29. I have stayed at several all inclusive resorts and my stay at Unico is by far one the ever. From the minute you arrive the main lobby has an authentic Mexican feel with...More

40  Thank WrightTravelAgency
Response from Fernando_Garcia2087, General Manager at UNICO 20.87 Hotel Riviera MayaResponded 29 July 2017

Dear WrightTravelAgency, Thank you for your nice comments!. I am so happy to read that you are coming back to our hotel and give us the opportunity to pamper you again soon. Definitely, UNICO 20°87° is a luxurious reflection or a Modern Mexico, from our...More

Reviewed yesterday

When you arrive, as the signature scent welcomes you and the fountains bubble with calm, you are seated for check in, and everything comes to you – kick off with the check in basics, then proffered candles (so during turndown service you can have the...More

Thank CleaEloise-FCTG
Reviewed yesterday via mobile

In tears I write this review as we leave. I am sick onu stomach and utterly afraid for past and future guests. The resort pads bills with charges. You’ll see codes like “error” that will include +charges. Thankfully, I reviewed my bill a day prior...More

2  Thank Michelle E
Reviewed 2 days ago via mobile

We chose Unico 20 87 for our honeymoon. We stayed for 9 nights. We had the best time! We had the warmest welcome by Humberto who helped us with our luggage and provided us with excellent information about the hotel. Our local host, Juan de...More

Thank Ashley P
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About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Pool
Beachfront
Room Service
Free Parking
Restaurant
Bar/Lounge
Spa
Free High Speed Internet (WiFi)
Breakfast included
Fitness Center with Gym / Workout Room
Hotel Amenities
Shuttle Bus Service
Room Service
Free Parking
Airport Transportation
Breakfast included
Dry Cleaning
Meeting Rooms
Business Center with Internet Access
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Breakfast Available
Room amenities
Air Conditioning
Minibar
Things to do
Pool
Restaurant
Bar/Lounge
Spa
Hot Tub
Tennis Court
Fitness Center with Gym / Workout Room
Heated pool
Adult pool
Outdoor pool
Details
Price range
US$325 - US$646 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#3 On the Beach Hotel in Akumal
#3 Luxury Hotel in Akumal
#3 Spa Hotel in Akumal
Room types
Suites, Non-Smoking Rooms, Accessible rooms
Details
Price range
US$325 - US$646 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#3 On the Beach Hotel in Akumal
#3 Luxury Hotel in Akumal
#3 Spa Hotel in Akumal
Room types
Suites, Non-Smoking Rooms, Accessible rooms
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Traveler (2166)
Pool & Beach (423)
Room & Suite (401)
Dining (356)
Business Center & Event Rooms (13)
Family and Play Areas (2)
Questions & Answers
Ask a question
Letsgoblackhawks
22 June 2018|
Answer
Response from Kateab00 | Reviewed this property |
Yes there is a lovely swim up bar at the quiet pool and also one in the livelier pool by the beach.
0
Votes
Mom2Cg2013
21 June 2018|
AnswerShow all 2 answers
Response from jhugh812 | Reviewed this property |
We used the UNICO2087 app for our reservations, activity schedule, room service, etc. I do not know what the other one is for.
0
Votes
Cheryl J
20 June 2018|
AnswerShow all 3 answers
Response from John M | Reviewed this property |
What hojopa said. We had a third floor room and loved it. Not sure I'd do a swim up room because it's just a small pool in front of your room, not really a swim up. And their "regular" pool is magnificent, enormous... More
2
Votes
Room Tips
"Request a corner room, so there is only one balcony next to you"
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"Building 1 was wonderful and a swim out is definitely the way to go!!!"
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"Choose an ocean front or higher floor for a better view of the ocean."
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"Buildings 2 and 3 are best for swim outs as you are close to the pools and you have both shade and..."
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