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Hacienda del Lago

Traveler (10)
Room & Suite (38)
Dining (3)
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About
Location
Cleanliness
Service
Value
Property amenities
Pool
Shuttle Bus Service
Room Service
Restaurant
Bar/Lounge
Pets Allowed ( Dog / Pet Friendly )
Spa
Airport Transportation
Dry Cleaning
Laundry Service
Concierge
Non-Smoking Hotel
Heated pool
Outdoor pool
Show more
Room features
Family Rooms
Good to know
HOTEL STYLE
Mid-range
HOTEL CLASS
Reviews (23)
Filter reviews
13 results
Traveler rating
9
2
0
0
2
Traveler type
Time of year
LanguageEnglish
9
2
0
0
2
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1 - 5 of 13 reviews
Reviewed 2 weeks ago via mobile

Wow what a difference a few months makes. Earlier this year our visit to this restaurant was very much enjoyed by all. Unfortunately tonight's visit was anything but enjoyable. Cold plates and cool food which was at best tolerable, just. I am still so upset...More

Date of stay: November 2018
Thank stewartm791
Reviewed 6 November 2018

Love it. They've done a very good renovation since the Duke and Duchess de Rochfocauld lived there. Fairly opulent renovation. The service at the restaurants (in and out) is great. Cordial and well-trained staff. All "extra services" needed are there. I have to state this...More

Date of stay: March 2018
1  Thank ksofka1
Reviewed 2 August 2018

Stayed here for one night in July 2018. It was just lovely, the staff are very friendly and helpful. We were given a welcome drink on arrival and shown to a lovely room with a huge bathroom that included a bath. The beds in the...More

Date of stay: July 2018
2  Thank janeordaz
Reviewed 23 March 2018

We went to restaurant with a group which had prepaid and although it was well appointed by Mexican standards, the service was extremely poor. Other nearby tables were served first although we were seated prior to their arrival. We ordered drinks and and waited 45...More

Date of stay: March 2018
3  Thank Tangoguy1943
Reviewed 17 March 2018 via mobile

What can I say that hasn't already been said. We went for dinner tonight. We were greeted by warm smiles and friendly surroundings. We chose to eat by the pool which was delightful. Our four meals were served promptly and on hot plates. What a...More

Date of stay: March 2018
3  Thank stewartm791
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Questions & Answers
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Room Tips
"Our room was on the ground floor just a little away from the pool."
janeordaz
2 Aug 2018
Read review
"Didn't stay or eat at the hotel."
Tangoguy1943
23 Mar 2018
Read review
"Second floor in the back opposite the pool were great as was the first floor opposite the pool!"
kyle1218
13 Feb 2018
Read review
"All the rooms are great, you'll get a tour of available rooms so you can decide"
pfehn13
19 Aug 2017
Read review
PRICE RANGE
US$115 - US$212 (Based on Average Rates for a Standard Room)
LOCATION
MexicoJaliscoAjijic
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