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America's Best Inn & Suites Wilmington

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Traveler (19)
Room & Suite (6)
Overview
  • Excellent5%
  • Very good10%
  • Average5%
  • Poor12%
  • Terrible68%
May 28, 2017
“Absolutely disgusting.”
May 24, 2016
“roaches everywhere”
AMENITIES
Free Wifi
Free Parking
Breakfast included
Air Conditioning
Pool
Non-Smoking Rooms
Family Rooms
1 Star accommodation
All hotel details
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Rooms
2 Sep3 Sep
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (40)
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1 - 5 of 39 reviews
Reviewed 28 May 2017 via mobile

This is the worst hotel experience I have ever had. My husband and I stayed over Memorial Day weekend,and could not find another room available. After reading previous reviews, we should have heeded them. Room was beyond dirty. Hair on supposedly clean sheets. Towels stained...More

Thank Judy W
Response from AVakani, Manager at America's Best Inn & Suites WilmingtonResponded 14 February 2018

Dear Judy W, Thank you for sharing your experience with us. I apologize for the lack of service you had received during your visit. I am not sure if you had mentioned these issues during your visit. However, we would have gladly taken care of...More

Reviewed 24 May 2016

filthy room, smelled horrible, roaches everywhere, rude staff, awful......was scared to stay the night.....ended up going to another place because it was disgusting......they didn't even apologize for the way the room was.More

Thank Brenda C
Response from AVakani, General Manager at America's Best Inn & Suites WilmingtonResponded 15 February 2017

Dear Brenda C, I appreciate you sharing your concerns with us. I apologize that you did not have an enjoyable stay with us. Had the issues been reported to us during your stay, we would have gladly changed your room or addressed the issues immediately....More

Reviewed 10 January 2016 via mobile

Roach roaches I had to shake and shake all my clothes out before I put them in my car !!! and the tub fill with water did not drain, the breakfast was horrible the pool did not work and was not very clean I had...More

Thank Crystal W
Response from AVakani, Manager at America's Best Inn & Suites WilmingtonResponded 15 February 2017

Dear Crystal W, Thank you for sharing your experience with us. I am sorry to hear that you did not enjoy your stay with us. Since we are an exterior property in the South, there are bugs which are native to the area which are...More

Reviewed 7 October 2015

This place has a lot of bad reviews ,but my Oct.2015 stay was very pleasant.It's in a good location not far from downtown,is beautifully landscaped with lots of greenery including palmettos,live oaks,and azaleas.Parking directly in front of every room,no steps.My room was clean,comfortable,and quiet with...More

Thank skybluepink k
Response from AVakani, Manager at America's Best Inn & Suites WilmingtonResponded 15 February 2017

Dear skybluepink K, Thank you for sharing your feedback with us. I am pleased to hear that you enjoyed your stay with us. We do our best to provide clean and comfortable rooms at affordable prices. We hope that you stay with us again the...More

Reviewed 29 September 2015

Very rude night staff, blood stains on the comforter, mold all over shower curtain and stood in my own water while showering since tub wouldn't drain. I've been home 3 days and am still waiting for the owner to call me with my concerns since...More

Thank mindcrime32
Response from AVakani, Manager at America's Best Inn & Suites WilmingtonResponded 15 February 2017

Dear mindcrime32, I am very concerned about the issues you described in your review. I do apologize for taking so long to respond. We do our best to provide each of our guests with an enjoyable stay. Unfortunately we fell short of our goal. Rest...More

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About
Amenities
Top amenities
Pool
Free Parking
Breakfast included
Free High Speed Internet (WiFi)
Hotel Amenities
Free Parking
Breakfast included
Wheelchair Access
Room amenities
Air Conditioning
Microwave
Refrigerator in room
Things to do
Pool
Details
Price range
US$66 - US$100 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Non-Smoking Rooms, Family Rooms, Smoking rooms available
Details
Price range
US$66 - US$100 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Non-Smoking Rooms, Family Rooms, Smoking rooms available
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Traveler (19)
Room & Suite (6)
Questions & Answers
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Room Tips
"Do not stay here"
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"The front unit faces a busy street but the back unit is quiet and secluded and faces a lawn with shade trees..."
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"I liked the rooms closest to the office"
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"Only stay here if it's too hot or cold to sleep in your car!"
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