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All reviewsruth chriscity viewexcellent hotelhilton familygreat locationthe river walkfront deskstayed here for one nightper daygreat view of the riverself parkingstaff was very friendly and helpfulmini fridgeroom was cleanhotel roompool areawithin walking distance
Loved visiting Hotel Ballast yesterday!! The renovations are beyond gorgeous!! My mother and I met with Brooke to talk about having my wedding there and she was so sweet and could not have been more accommodating! Got so excited it was like I was getting...More
Had a great stay- the breakfast buffet was awesome. Service was top notch , food was great and the two ladies ruthie and abbey were very welcoming and went out of their way to make sure I had everything that I neededMore
2 Thank whinton1976
Response from 00gc, General Manager at Hotel Ballast Wilmington, Tapestry Collection by HiltonResponded 19 May 2018
Thank you for the wonderful review, most especially the kind comments about our friendly and helpful staff. It is important to us for our guests to have a great experience, and we are delighted to know that Ruthie and Abbey exceeded your expectations. We look...More
We encountered pleasant helpful staff our entire stay. The rooms were clean and the view just beautiful. The amenities were surprisingly plentiful considering it was a city hotel on a river. The valet bell staff went above and beyond each day making our stay that...More
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We arrived at the hotel on a Friday night. It was the first time we had been since the the hotel had been upgraded. We were not disappointed. Upgrades were beautiful. We got to our room and noticed it seemed a little warm. After a...More
Response from 00gc, General Manager at Hotel Ballast Wilmington, Tapestry Collection by HiltonResponded 4 days ago
Lisa, we are delighted to read your review of Hotel Ballast. It's always a treat hearing how much our guests enjoy our charming style and personality combined with the reliability of the Hilton name. Thank you for mentioning how much you enjoyed our Southern hospitality....More
This is an amazing hotel! The remodel is gorgeous! Everyone was so friendly. It was a short getaway for our 28th Anniversary. We are Hilton honor members so this hotel is a plus for us!
The view from our room was unbelievable. This will definitely...More
Response from 00gc, General Manager at Hotel Ballast Wilmington, Tapestry Collection by HiltonResponded 5 days ago
Thank you for being loyal to Hilton group. We are grateful to you to make us part of your special occasion! We always aim for the highest satisfaction of all our guests, and it is good to know we were able to awe you with...More