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Zhangjiajie Pullman Hotel

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Traveler (385)
Room & Suite (90)
Dining (55)
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Overview
  • Excellent56%
  • Very good31%
  • Average10%
  • Poor2%
  • Terrible1%
Travelers talk about
“national park”(64 reviews)
“nice pool”(8 reviews)
Hotel website
Name/address in local language
AMENITIES
Free Wifi
Free Parking
Breakfast Buffet
Air Conditioning
Pool
Non-Smoking Rooms
Restaurant
5 Star Hotel
All hotel details
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Rooms
1 Jul2 Jul
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (803)
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437 results
Traveler rating
192
164
57
17
7
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LanguageEnglish
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192
164
57
17
7
Show reviews that mention
All reviewsnational parkchinese restaurantnice poolnice hotelnon smokingfoot massageswimming poolbig citiesthe king size bedrooms are largesmoking floorbeautiful mountainsbreakfast buffetunder constructioncomfortable staytianzi mountainwulingyuan entrance
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1 - 5 of 437 reviews
Reviewed 3 days ago via mobile

Recently spent 3 nights in Zhangjiajie and enjoyed our stay at the Pullman. Most of the reviews are accurate - do not come expecting a 5-Star Pullman experience and you will not be disappointed. Rooms are dated but fortunately we chose an executive room knowing...More

Thank katherinehor
Hotel's Favorite
Reviewed 2 weeks ago

The Pullman is the hotel most tour companies would offer you to stay while being in Zhangjiajie, and that for a reason. The rooms are a bit simple furnished but yet you have everything you need and its location is very good. The staff is...More

Thank Lareina S
Response from Miranda Q, Manager at Zhangjiajie Pullman HotelResponded 1 week ago

Dear guest, Thank you for taking the time to share your wonderful feedback. We are delighted to know that you had a great stay with us and appreciated our convenient location, hotel service. We look forward to welcoming you back again. Do let us know...More

Reviewed 1 week ago

1. planned a birthday gift to visit avatar mountains and booked 3 night in Pull man Zhangjiajie. requested them to keep cake @ room as a surprise to my daughter, we landed hotel @ 1 am and they killed surprise by telling to us at...More

Thank Sudhir k
Response from Miranda Q, Manager at Zhangjiajie Pullman HotelResponded 1 week ago

Dear Sudhir k, Thank you for taking the time to tell us about your experience at the Pullman Zhangjiajie. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Pullman, we strive to provide a...More

Reviewed 3 weeks ago via mobile

Just ok hotel but likely one of the best in the area, short drive/walk to the park with well intentioned staff but not a 5 star hotel by international standards Pros: *location— Proximity to the Wulingyuan geological formations which is spectacular (but bring noise reducing...More

1  Thank Anilegna
Response from Miranda Q, Manager at Zhangjiajie Pullman HotelResponded 3 weeks ago

Dear Anilegna, Thank you for taking the time to tell us about your experience at the Pullman Zhangjiajie. I am sorry that some your experience did not meet your expectations; please allow me to express my sincerest apologies. At Pullman, we strive to provide a...More

Reviewed 4 weeks ago via mobile

Coming to zhengjiajie we wanted to visit the main sites ie avatar mountains and the balong lift. The hotel is located 5mins walk from shops and 10mins walk to entrance of the national forest park for the avatar mountains. The bus station is 5mins away...More

1  Thank chunseeker
Response from Miranda Q, Manager at Zhangjiajie Pullman HotelResponded 3 weeks ago

Dear guest, Thank you for taking the time to share your wonderful feedback. We are delighted to know that you had a great stay with us and appreciated our convenient location, hotel service. We look forward to welcoming you back again. Do let us know...More

View more reviews
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About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Restaurant
Room Service
Free Parking
Free High Speed Internet (WiFi)
Fitness Center with Gym / Workout Room
Pool
Spa
Hotel Amenities
Room Service
Free Parking
Airport Transportation
Dry Cleaning
Meeting Rooms
Business Center with Internet Access
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Breakfast Available
Room amenities
Air Conditioning
Minibar
Things to do
Restaurant
Fitness Center with Gym / Workout Room
Pool
Spa
Outdoor pool
Details
Price range
US$73 - US$109 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#1 Top resorts Hotel in Zhangjiajie
#1 Luxury Hotel in Zhangjiajie
#7 Best Value Hotel in Zhangjiajie
Room types
Suites, Non-Smoking Rooms, Family Rooms
Details
Price range
US$73 - US$109 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#1 Top resorts Hotel in Zhangjiajie
#1 Luxury Hotel in Zhangjiajie
#7 Best Value Hotel in Zhangjiajie
Room types
Suites, Non-Smoking Rooms, Family Rooms
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Traveler (385)
Room & Suite (90)
Dining (55)
Pool & Beach (20)
Business Center & Event Rooms (1)
Questions & Answers
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zulu-travel
10 June 2018|
AnswerShow all 5 answers
Response from chunseeker | Reviewed this property |
I only stayed at Pullman and thought the price was incredibly cheap. Its next to bridge that connects to main part of village..10min walk and you're at the entrance to the avatar mountain zhengjiajie national park and to the... More
1
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katherinehor
15 April 2018|
AnswerShow all 4 answers
Response from AndrewM_8 | Reviewed this property |
According to some reviews, there is actually no business/executive lounge at this hotel. We had one of their higher level non-lounge rooms, and it wasn't much to write home about. If there is indeed a lounge, the only... More
1
Vote
Yasoda D
7 April 2018|
Answer
Response from pixiebe11 | Reviewed this property |
Not to sure about the pool. There was a sign it open in April on wards as mArch was considered winter still. But eating breakfast at the hotel for 3 morning. There Is at lot of vegan options. There version of soup which is... More
1
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Room Tips
"choose nearby crown plaza hotel and drop this hotel100%"
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"Rear upper floor in main building; I believe facing to the North."
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"Non-smoking floor, and maybe ask for a room nearer to elevator (very big hotel)"
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"Request an upper floor room with a mountain view"
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