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1522 Andrews Rd, Murphy, NC 28906-5113
COVID-19 update: See the added health and safety measures this property is taking.Read more
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Traveler (16)
Room & Suite (32)
Videos (1)
Travel safe during COVID-19
Visit our Travel Safe hub to see how we're helping you make more informed travel decisions during COVID-19.
What you can expect during your stay
  • All linens sanitized in high-temperature wash
  • Face masks required for staff in public areas
  • Hand sanitizer available to guests & staff
  • Regularly sanitized high-traffic areas
  • Staff required to regularly wash hands
Updated 06/11/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
Updated 06/11/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.

About

#3 of 7 hotels in Murphy
Location
Cleanliness
Service
Value
This is a 54 room exterior corridor hotel located in the mountains of North Carolina. We are family oriented, biker friendly and love to make our guests happy. Located near shopping, rafting, biking, dining, hiking, and the Nantahala National Forest, we offer many nearby recreational activities. Pet friendly rooms are available on a limited basis with an additional nightly pet fee. Please contact hotel directly to check availability.
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Property amenities
Free parking
Free High Speed Internet (WiFi)
Pool
Free breakfast
Canoeing offsite
Tennis court offsite
Kids stay free
Pets Allowed ( Dog / Pet Friendly )
Parking
Wifi
Pool / beach towels
Outdoor pool
Fence around pool
Breakfast available
Complimentary tea
Outdoor dining area
Special diet menus
Vending machine
Business Center with Internet Access
Baggage storage
Outdoor furniture
24-hour check-in
24-hour front desk
Express check-in / check-out
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Room features
Blackout curtains
Air conditioning
Desk
Housekeeping
Interconnected rooms available
Coffee / tea maker
Cable / satellite TV
Bath / shower
Telephone
Clothes rack
Iron
Private bathrooms
Wake-up service / alarm clock
Microwave
Refrigerator
Flatscreen TV
Radio
Complimentary toiletries
Hair dryer
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Room types
Mountain view
Pool view
Non-smoking rooms
Smoking rooms available
Good to know
HOTEL CLASS
HOTEL STYLE
Quiet
Green
Languages Spoken
English
392Reviews8Q+A40Room tips
Traveler rating
  • 208
  • 115
  • 39
  • 13
  • 17
Time of year
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Popular mentions
gapeachdamsel wrote a review Oct 2021
1 contribution
The staff was extremely welcoming and friendly. The room was clean and they do clean your room each day and supply you with fresh towels, which a lot of hotels won't do now. I commend them for continuing this service. They allow pets, for a small fee, which makes it easy for me to bring them with me as I do shows in many states. The breakfast was ok but I understand since covid, this is one thing that has unfortunately changed, and not for the better of the guests. I highly recommend this hotel if you are in this area. I have another show in the area this year and I have already made my reservations to stay at this hotel.
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Review collected in partnership with Best Western
Date of stay: October 2021
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
Trip type: Traveled on business
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capitalistroader wrote a review Feb 2021
Knoxville, Tennessee75 contributions24 helpful votes
Hotel's Favorite
I was checked in quickly; my room was clean and very spacious. The king bed was wonderfully comfortable and the other furniture basic but ample. Property is located on Andrews Road close to supermarket, restaurants, major artery, but quiet enough to give me a great night's sleep.
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Date of stay: February 2021
Rooms
Location
Service
Trip type: Traveled on business
Room Tip: Property is two-level, outdoor entrances. Ask for first-floor room if you need it.
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1 Helpful vote
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Response from Aurelia Stone, General Manager at Best Western Of Murphy
Responded 16 Mar 2021
Thank you for taking time to write this review. We appreciate your feedback and look forward to seeing you on your next trip to Murphy.
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Gloria B wrote a review Oct 2021
Groveland, Fl, United States8 contributions
This was our 2nd visit to this Best Western. Did not disappoint, same quality as last year. Good room size, quiet and comfortable bed. Excellent location for shopping, food and fuel. Will happily return to this location.
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Review collected in partnership with Best Western
Date of stay: October 2021
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Sleep Quality
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halfpint1 wrote a review Sep 2021
Woodbine21 contributions8 helpful votes
Staff was friendly, and that is the only thing I have to say that is good. I spent five nights at this motel last week on a business trip. I arrived on a Sunday night and left on Friday morning. Check in was in person and not to difficult they gave me Room 122 on the ground floor, this is an older motel type property with all rooms opening to a parking lot and is a two story structure. The ice and vending is on the second floor at the office end of the building using stairs for access. The room was dark, dank/wet feeling upon entry and had an strong odor with the window mount air conditioner off. The air conditioner was a push button type that did not remove any moisture and was extremely loud. The carpet was a low pile indoor outdoor type laid over concrete, it was worn and extremely dirty, to the point it discolored your socks while walking on it, and left dirt on your feet as you got into bed. The carpet between the bath wall and the bed in a 2 x 4 foot area was wet and I found a wet vac attachment under the edge of the bed in that area. I thought they had been cleaning it so I dismissed the wetness thinking it would dry out. I spent Sunday night in the bed with a mattress that had a broken down part that left a dent the size of your body in it when you clawed your way up. The furniture in the room was stained and sticky to the touch. After my business was concluded on Monday I took a shower which made the wet area expand on the floor. I would think that the black mold in that room was extremely unhealthy and I woke Tuesday morning coughing which I never do. On that morning I made the staff aware and they said "oh, we thought that was fixed" and gave me a second room (number 110) again on the ground floor. While this room was slightly better it still had strong odor, dirty worn carpet and noisy air conditioner. Breakfast consisted of some fruit and heat and eat type packaged items. This is working mans hotel geared at truckers and construction workers but at $125.00 dollars a night I would have expected slightly more. I will not stay here again and will not recommend this place to anyone.
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Date of stay: September 2021
Value
Location
Service
Trip type: Traveled on business
Room Tip: Find someplace else to stay in Murphy
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Response from Aurelia Stone, General Manager at Best Western Of Murphy
Responded 23 Sep 2021
I apologize for your experience. We do have limited pet rooms that are all on the ground floor. We are working on upgrading rooms and hope that you will give us another chance in the future.
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jabo35 wrote a review Sep 2021
San Antonio, Florida40 contributions14 helpful votes
Put in a smoking room. No reasonable options to move even though hotel was far below capacity. Upcharged for dogs not advertised at booking. Employees were not empowered to assisit with our problems. No other pet friendly options in Murphy and they know it.
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Review collected in partnership with Best Western
Date of stay: September 2021
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
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Response from Aurelia Stone, General Manager at Best Western Of Murphy
Responded 17 Sep 2021
I am sorry that your experience was not the superior one we strive for. When you made your reservation, it was for a King Smoking Pet Friendly room. We were unable to change it to a non-smoking room because they were all occupied. Our posted policy on the web page is: "PET POLICY We are pet friendly and allow up to two dogs in a rented room. The size limit for any one dog shall be 80 pounds. Other pet types (e.g. cats) may be allowed upon the hotel’s approval prior to arrival. Pet rate is $15 per day." Employees are empowered to help you with room type changes if the room type requested is available. We have a limited number of pet rooms and do not put pets in non-pet rooms to protect our other guests who might have allergies. I hope this clears up things for you. We do hope that you will try us again by making reservations directly with our front desk.
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PRICE RANGE
US$84 - US$132 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
murphy best western, best western murphy
LOCATION
United StatesNorth CarolinaNorth Carolina MountainsMurphy
NUMBER OF ROOMS
54
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Frequently Asked Questions about Best Western Of Murphy
Which popular attractions are close to Best Western Of Murphy?
Nearby attractions include Murphy River Walk (3.9 km), Harrah's Cherokee Valley River Casino (1.7 km), and Black & White Market (3.1 km).
What are some of the property amenities at Best Western Of Murphy?
Some of the more popular amenities offered include free wifi, free breakfast, and a pool.
Which room amenities are available at Best Western Of Murphy?
Top room amenities include air conditioning, a flat screen TV, and a refrigerator.
What food & drink options are available at Best Western Of Murphy?
Guests can enjoy free breakfast, complimentary tea, and an outdoor dining area during their stay.
Is parking available at Best Western Of Murphy?
Yes, free parking is available to guests.
What are some restaurants close to Best Western Of Murphy?
Conveniently located restaurants include Red Brick Deli Inc, Rib Country BBQ, and Bistro 29.
Are there opportunities to exercise at Best Western Of Murphy?
Yes, guests have access to a pool during their stay.
Are pets allowed at Best Western Of Murphy?
Yes, pets are typically allowed, but it's always best to call ahead to confirm.
Are there any historical sites close to Best Western Of Murphy?
Many travellers enjoy visiting Highlander Gallery (10.2 km).
Is Best Western Of Murphy accessible?
Yes, it offers wheelchair access, reduced mobility rooms, and facilities for disabled guests. For specific inquiries, we recommend calling ahead to confirm.