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Millennium Durham

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Traveler (132)
Room & Suite (43)
Pool & Beach (3)
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Overview
  • Excellent32%
  • Very good22%
  • Average18%
  • Poor16%
  • Terrible12%
Travelers talk about
“shuttle service”(45 reviews)
“duke hospital”(43 reviews)
“front desk staff”(35 reviews)
AMENITIES
Free Wifi
Free Parking
Pool
Non-Smoking Hotel
Restaurant
Airport Transportation
Room Service
3 Star Hotel
All hotel details
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Rooms
4 Jun5 Jun
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (760)
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758 results
Traveler rating
227
168
138
127
98
Traveler type
Time of year
LanguageEnglish
227
168
138
127
98
Show reviews that mention
All reviewsshuttle serviceduke hospitalfront desk staffgreat customer serviceenjoyed my stayteddyjudyoctaviathomasparkersurgery
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1 - 5 of 758 reviews
Reviewed 2 days ago

Review collected in partnership with MillenniumHotels.com
Reviewed 2 days ago

Our room was not ready until several hours past the past 3pm check-in time. Communication from staff was poor and no apology or explanation was given throughout. We had to proactively ask to find out when our room was actually ready, after shuffling plans for...More

Review collected in partnership with MillenniumHotels.com
Thank jfamaker
Response from Dana J, Guest Relations Manager at Millennium DurhamResponded yesterday

Dear valued guest, We apologize that your check-in experience was not a smooth one. We have informed our staff of your experience in order to better serve our guests. We hope you will stay with us again.

Reviewed 6 days ago via mobile

Have stayed here before, but we were rather disappointed by our overall experience. The bathroom door wouldn’t stay shut, the TV in the room didn’t work, there was no ice in the vending machine. When we told them about the TV, they offered to move...More

Thank junaidadil
Response from Dana J, Guest Relations Manager at Millennium DurhamResponded 2 days ago

Dear valued guest, Thank you for taking the time to review your most recent experience. We apologize your stay was not 5 stars and hope to welcome you back in the future. We have notified the engineering department in regards to the bathroom door and...More

Reviewed 1 week ago via mobile

I booked this room for graduation since not many available. I thought it would be nice since it’s a Millenium Hotel. It’s more like a Holiday Inn with a nicer lobby. Hallways are outdated. Rooms and common spaces are dirty and lots of things are...More

Thank Kmgowin
Reviewed 2 weeks ago

Well this was our 4th visit to the hotel and unfortunately by far the worst. Let me first begin by saying I appreciate the fact that they are trying to modernize the hotel with the room updates which are actually okay and comfortable. To me...More

Thank cassandrad336
Response from Dana J, Guest Relations Manager at Millennium DurhamResponded 1 week ago

Dear Valued Guest, Thank you for your feedback. We apologize we did not meet your expectations during your most recent stay with us. Our food and beverage team is undergoing an entire overhaul and we are excited to showcase it soon. Service is our priority...More

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Most Booked Properties in Durham
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About
Amenities
Top amenities
Pool
Free Parking
Restaurant
Room Service
Fitness Center with Gym / Workout Room
Free High Speed Internet (WiFi)
Bar/Lounge
Hotel Amenities
Free Parking
Room Service
Business Center with Internet Access
Shuttle Bus Service
Dry Cleaning
Meeting Rooms
Laundry Service
Banquet Room
Multilingual Staff
Conference Facilities
Airport Transportation
Self-Serve Laundry
Things to do
Pool
Restaurant
Fitness Center with Gym / Workout Room
Bar/Lounge
Hot Tub
Heated pool
Indoor pool
Details
Price range
US$94 - US$213 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Non-Smoking Rooms, Family Rooms
Details
Price range
US$94 - US$213 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Non-Smoking Rooms, Family Rooms
Add Photo Photos
Traveler (132)
Room & Suite (43)
Pool & Beach (3)
Dining (2)
Business Center & Event Rooms (2)
Questions & Answers
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Richland2237
28 February 2018|
AnswerShow all 4 answers
Response from cassandrad336 | Reviewed this property |
All my rooms have always been really nice. No issues at all .
0
Votes
NelleMT
19 January 2018|
Answer
Response from drbegonia | Reviewed this property |
I did not use this service when there. I suggest that you call the hotel directly.
0
Votes
JennileeAD
18 April 2017|
AnswerShow all 4 answers
Response from hyderwayne | Reviewed this property |
No problem, call them directly and ask for Judy @ the front desk. They also offer a medical rate for Duke patients.
1
Vote
Room Tips
"There are no good views just a lot of brick walls."
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"The more completely renovated area of this large hotel is near the front. All were pretty quiet. Nice room..."
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"would not choose this hotel anymore"
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"4th Floor had great view from our room"
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