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Checked in July 4th after midnight Room 406. At 9am found live BEDBUG on bathroom towel. Front desk was not empowered to handle. General Manager did not respond to email. Choice hotels did not respond to email. No action was taken to rectify. It is...More
We stayed at the Durham, NC location for a couple of nights and we couldn't be happier with the service that was provided. The staff was very courteous and our room was very clean! They also served continental breakfast, which is always a plus! Overall...More
Response from pat d, General Manager at Comfort Inn Medical ParkResponded 2 weeks ago
We would like to thank you for taking the time to complete our online survey. Feedback from our guests is very important to us and your input helps with our continuing efforts to provide excellent service and a great stay.
Thank you so much for...More
Checked in, the first room assigned was occupied, the second room assigned reeked of smoke (smoke free supposedly), the third room, ok I’m done. The side of bathtub was covered with shaved hair). For the inconvenience I was informed my bill will be $70 instead...More
My clothing felt damp when putting them on the next morning. My husband also stated that his hat felt damp. I'm assuming that it has something to do with the AC, but i'm not certain. Will consider another hotel for this reason when we return...More
I was there two nights. The bed was comfortable and the A/C worked great! The room was clean and the bathroom was decent.The staff was friendly and the breakfast was average. I will definately stay there again.More
Thank Paul M
Response from Olivia S, General Manager at Comfort Inn Medical ParkResponded 28 May 2018
Thank you for taking the time to complete our online review regarding your recent stay at our hotel.
Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience...More