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The St. Regis Mauritius Resort

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Le Morne Peninsula, Coastal Road, Le Morne, Mauritius
COVID-19 update: See the added health and safety measures this property is taking.Read more
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Traveler (3184)
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Panoramas (9)
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What is Travelers’ Choice?
Tripadvisor gives a Travelers’ Choice award to accommodations, attractions and restaurants that consistently earn great reviews from travelers and are ranked within the top 10% of properties on Tripadvisor.
Travel safe during COVID-19
Visit our Travel Safe hub to see how we're helping you make more informed travel decisions during COVID-19.
What you can expect during your stay
  • Hand sanitizer available to guests & staff
  • Regularly sanitized high-traffic areas
Updated 29/06/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
A note from The St. Regis Mauritius Resort
Updated 29/06/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.

About

#4 of 12 hotels in Le Morne
Location
Cleanliness
Service
Value
Travelers' Choice
Nestled on an island in the Indian Ocean, bordering ivory beaches and a turquoise lagoon, The St. Regis Mauritius Resort is famous for its colonial Manor House and unrivaled surfing-sites on the legendary Le Morne peninsula, a UNESCO World Heritage Site in the South of Mauritius. Discerning in every detail, our romantic hotel's pool, fitness club, watersports and tennis court offer endless recreation, while our proximity to the famous 'One Eye' surf spot, perfect for kite surfing adventures. Additionally, Iridium Spa, one of the best spas in Mauritius, presents unrivaled relaxation while five destination fine-dining restaurants and a private cinema add to the select offerings. Captivating by design, each of our guest suites features outdoor space, island-inspired décor and premier amenities. Beach side suites also rest just steps from the waves, while the Manor House boasts seven bespoke suites, all inspiring luxury accommodation. The St. Regis Mauritius Resort is a dream destination for your beach wedding or honeymoon. We offer an idyllic setting near Le Morne Peninsula in the South-West of Mauritius.
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Property amenities
Free parking
Free internet
Pool
Fitness Center with Gym / Workout Room
Bar / lounge
Beach
Bicycle rental
Babysitting
Valet parking
Wifi
Hot tub
Outdoor pool
Fitness / spa locker rooms
Fitness classes
Sauna
Restaurant
Breakfast available
Breakfast in the room
Poolside bar
Canoeing
Diving
Tennis court
Entertainment staff
Evening entertainment
Children Activities (Kid / Family Friendly)
Kids club
Conference facilities
Banquet room
Meeting rooms
Spa
Couples massage
Facial treatments
Foot massage
Full body massage
Head massage
Massage
Salon
Baggage storage
Concierge
Currency exchange
Sun umbrellas
Butler service
Dry cleaning
Laundry service
Ironing service
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Room features
Air conditioning
Private beach
Housekeeping
Private balcony
Room service
Minibar
Refrigerator
Flatscreen TV
Safe
VIP room facilities
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Room types
Ocean view
Non-smoking rooms
Good to know
HOTEL STYLE
Great View
Bay View
Languages Spoken
French
Hotel links
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Location

Full view
53Somewhat walkable
Grade: 53 out of 100
10Restaurantswithin 1 km
1Attractionwithin 1 km
1996Reviews102Q+A100Room tips
Traveler rating
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Popular mentions
CJS07 wrote a review Aug 2021
New York City, New York314 contributions93 helpful votes
My husband and I stayed here for a week and we would have stayed forever. Exceptional service including wonderful recognition of our anniversary. Staff was helpful and easy to approach but not invasive or overly attentive. We had a ocean front villa and it was heaven, great amenities and first class spa. Room spacious and well appointed. Highly recommend on site restaurants (we even got recipes from the chef!). Concierge was wonderful too and assisted us with a scooter rental to explore the island. Will definitely come back!
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Date of stay: January 2021Trip type: Traveled as a couple
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Kent-Griffins wrote a review Jul 2021
Bexley, United Kingdom87 contributions16 helpful votes
I booked this hotel for my family arriving Easter in 2020 due to the Pandemic the hotel being closed the trip was cancelled, which of course we all understand - since that time I have been trying to get a refund back, it is a lot of money and I have endless emails saying it will be coming but now nearly a year and half later it has still not arrived. I stay in hotels all over the world both on business and also for pleasure, I completely understand due to pandemic everyone has to make allowances, but I am one person and the St Regis chain is huge so its ridiculous that I'm still in this situation so long after the cancellation. I have never been treated so badly by any hotel chain anyway. This is just a warning in at this time as we all know that things change at any given time, that if you are booking this hotel and then for whatever reason it goes into lock down again then your funds are not secured at all. I have had to put in there that we travelled on the July 2021 but of course we have not travelled.
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Date of stay: July 2021
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AlexRWDC wrote a review Mar 2021
Johannesburg, South Africa1 contribution2 helpful votes
We booked our travel pre-Covid more than a year ago expecting to stay for just over a week in April of 2020. After cancelling and realizing that travel was not going to occur we formally asked for a refund in August of 2020. The resort then informed us it would take up to 90 days for the refund to take effect. Upon 90 days they informed us they were having cash flow issues. Several calls later to Marriott group the resort finally came back to us and said payment would be made by end of March. Here we are and still nothing. While they say they are having cash flow issues they have enough working capital to market in CondeNast Travel&Leisure, etc...This is so egregious that I will never stay at another St. Regis again. So much for a "Timeless Tradition." While everyone understands that COVID has had a massive impact on this industry the treatment, communication, explanation, and customer service received from the management team of this property has be abysmal!!!
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Date of stay: March 2021
Value
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Room Tip: Don't book unless you are 100% certain of your travels
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2 Helpful votes
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Response from St Regis Mauritius Resort, General Manager at The St. Regis Mauritius Resort
Responded 24 Mar 2021
Dear AlexRWDC, Greetings from The St. Regis Mauritius Resort. We have taken good note of your review. The refund process for all our guests is on-going, but unfortunately, we are in a lockdown situation again, thereby hindering our efforts to refund our guests in due time. Allow us to inform you that for all international media visibility, we are not paying any for the moment due to financial situations, however, we have insertions that have been booked well in advance and got postponed for this year, and also there are some on barter agreements. Kindly rest assured that we shall keep you posted for your refund. Thank you for your understanding and patience. Best regards, Dimitrios Kotsifakos Resort Manager
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Eike wrote a review Jan 2021
Germany1 contribution4 helpful votes
After > 6 years as a platinum SPG/Marriot member, in january 2019, we booked our wedding in St Regis Mauritius and signed a contract ~60000 €. We made our payments as agreed in the contract (24000€ in march). Due to corona we had to change our booking (always in communication and written confirmation and agreement with the hotel) several times. In the beginning of August the hotel informed us that THEY had to unfortunately cancel our booking. As part of that communication we were asked to maybe not cancel everything, but maybe change to a smaller flexible booking which they would be able to provide.... We finally changed to small a booking for me, my wife and our kid, worth ~8000€ we asked for a refund of the rest of the money (~16000) on the 7. of August. Till today we did not get our money. Instead we got several mails with excuses that the accounting department was not available etc. Beginning of September (6th) we were informed that the hotel would be closed till November and we had to cancel the booking for October - again with written confirmation of complete reimbursement for us - and again we did not get any money nor a communication for a date on which we can expect the payment till today. The hotel is not available via phone, mail or letter and my contacts to Marriot Bonvoy ended in an answer that is unfortunately not more than a bad joke: "the hotel is temporarly closed and as their is nobody working nobody can send the money" - next time I book with marriot and they ask for my payment I'll tell them that my bank guy is on sick leave an when he is back - they might get their money
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Date of stay: December 2020
Value
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4 Helpful votes
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Response from St Regis Mauritius Resort, General Manager at The St. Regis Mauritius Resort
Responded 29 Jan 2021
Dear 515eikek, Greetings from The St. Regis Mauritius Resort. We have taken good note of your review. First of all, allow us to extend our sincere apologies for the time that this process is taking. As you know, this pandemic has been a harsh blow for the hotel industry all around the world and coping to this, we are trying our level best to process all refunds that need to take place. Please note that we shall be sending the refund and same will be received by you in two weeks’ time. Also, kindly rest assured that despite being temporarily closed, we do have a team on duty at the property and we shall make sure you receive the refund in time. Once again, please accept our apologies and we, at the property, we shall follow-up with this process and get back to you. Should you wish to have a call with me, kindly let me know. Remaining at your disposal. Best regards, Dimitrios Kotsifakos Resort Manager
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Marjan-Herbert wrote a review Jan 2021
Vienna, Austria123 contributions80 helpful votes
+1
We have been for our Anniversary (3. bis 14. NOVEMBER 2019) in this wonderful hotel. The resort manager Mr.Dimitrios Kotsifakos is taking care of each guest . Special Thank goes to him for everything.special thank to Mr. Smitesh Heeroo , food& Bevererage manager .You are the best .Thank you so much for everything for your attention for recognizing ....we stayed at Room 203 See view but all See view rooms are great.With no doubt the nicest view i have haver seen. Thanks a lot for our Butlers.Specially Mr.JASON. Mr. Jason you are the best Butler . Thank you. All very nice and the best. I was Allergic to cats and the whole hotel team did their best to take care of me while i was having breakfast , lunch or dinner . Thank you so much.Beach are : Thank you Mr. Raj you made us each day happy , you are so nice and professional. Housekeeping: Thank you ANAIS .you are the best. DESIRI Head concierge Thank you so much . you are so helpful. Yashvin thank you so much. We will come back again for sure and hope to see you all again. Thank you.You made our stay memorable and showed us the best customer service ever.
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Date of stay: February 2020
Cleanliness
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2 Helpful votes
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PRICE RANGE
US$361 - US$820 (Based on Average Rates for a Standard Room)
LOCATION
MauritiusRiviere Noire DistrictLe Morne
NUMBER OF ROOMS
172
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Frequently Asked Questions about The St. Regis Mauritius Resort
Which popular attractions are close to The St. Regis Mauritius Resort?
Nearby attractions include Le Morne Beach (0.9 km) and International Slave Route Monument (1.0 km).
What are some of the property amenities at The St. Regis Mauritius Resort?
Some of the more popular amenities offered include a pool, an on-site restaurant, and a lounge.
Which room amenities are available at The St. Regis Mauritius Resort?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at The St. Regis Mauritius Resort?
Guests can enjoy an on-site restaurant, a lounge, and a poolside bar during their stay.
Is parking available at The St. Regis Mauritius Resort?
Yes, free parking and valet parking are available to guests.
What are some restaurants close to The St. Regis Mauritius Resort?
Conveniently located restaurants include Restaurant The Beach, Emba Filao, and Floating Market.
Are there opportunities to exercise at The St. Regis Mauritius Resort?
Yes, guests have access to a pool, a fitness centre, and a sauna during their stay.
Are any cleaning services offered at The St. Regis Mauritius Resort?
Yes, dry cleaning and laundry service are offered to guests.
Does The St. Regis Mauritius Resort offer any business services?
Yes, it conveniently offers meeting rooms, a banquet room, and conference facilities.
Are there any historical sites close to The St. Regis Mauritius Resort?
Many travellers enjoy visiting The Martello Tower Museum (12.9 km).
Does The St. Regis Mauritius Resort have any great views?
Yes, guests often enjoy the ocean view available here.