We booked a 3-bedroom villa with heated pool at an additional cost. Checkin: There is no reception at this resort or villa. The security guy sits somewhere that's not visible from the gate. It seems that anyone can pass the automated gate system. There was no one to show us the way. We did not know which villa was allocated to us. Finally, after few minutes a lady came by and told us the way but it was not the correct villa allocated. Another lady told us another villa but again wrong villa. After parking into 4 villas car park, we finally got to the correct one. The lady showed us the main areas, however we were not told how to use the keys and where the towels are. (We discovered that we have additional towels in other rooms when we were checking out) Villa- Villa is decently spacious. One hall, bedroom and sit out near the pool. The master bedroom is very huge but the other two are relatively small, but this wasn't a big issue. Pool was not heated despite requesting for it since 2 weeks. We contacted the reception at 10pm but they said that their staff leaves at 8pm and we will have to wait for the next day. We could not enjoyed our paid service. There was a back door which was not closing. After several attempts, we managed to get it closed. On our arrival, the curtains next to the pool fell on the head of two of my friends. But fortunately they were not hurt. The technician for the pool came the next day but said that there is a defect with the pool itself. For a paid service??? Hall and Bedroom was fine. However the bathroom in the master bedroom was not very private. It has another side which can be visible from the corridor, thus no privacy with other guests. Kitchen utensils worked fine. Check-out was quick and easy. The staffs came way before the check out time to verify the villa. It was quite uneasy as we were in our swimwear. Overall stay was pleasing. Loved the small cosy area with plunge pool and bamboo blinds helped from the winds. Only the heated pool ruined the moment. Will surely recommend it for couples.…
Nice stay at Athena Villa this weekend, Amrita and collegues were very nice and professional. Villa was clean and tidy. Only heated pool couldn`t warm up. The only dissapointment of our stay, but overall we enjoyed each and every moment. Nice hospitality experience. Keep it up, will come back when weather will get better.
Wow is the first word I should say 🤩 Best customer service received by Mrs Amrita who was always here whenever we needed help. She is very welcoming,polite,friendly and always had a smile on and always make sure that we had everything in our villa B6 Very nice,cosy,calm along with a private pool 😍 Can’t wait to be back
Spent last weekend at Athena villa. Warm welcome received by Mr Nitin and Mr Atish. Clean and cozy environment. Delicious breakfast was prepared by Mrs Kavita always smiling. It was the perfect place for a really needed cut off time. Recommended and an opportunity not to miss.
We stayed at Villa Athena for the week-end and found the villa to be ideally located, but nevertheless quiet and private. The perfect place to forget about work and finally relax. The villa is cleaned daily by Amrita who can cook as well upon request, making our stay more enjoyable. Thanks to Anil and Amrita for the great services provided. Highly recommended.