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Maritim Resort & Spa Mauritius

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Turtle Bay, Balaclava, Mauritius
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Traveler (4956)
360
Panoramas (8)
Pool & Beach (999)

About

#6 of 7 hotels in Balaclava
Location
Cleanliness
Service
Value
Travelers' Choice
The Maritim Resort & Spa Mauritius is ideally situated on the sunniest and sheltered northwest of the island along the protected marine park of Turtle Bay. It covers an estate of 25 hectares and offers an exclusive array of experiences. The hotel, framed by a tropical garden, features 212 luxurious ocean facing rooms, suites and a Villa, free WiFi, 2 bars, 1 international buffet restaurant and 5 ‘à la carte’ restaurants, including one ‘feet in the sand’, an Asian fusion, a Beach BBQ, Lakaz Kreol for an authentic Mauritian feel and the fine dining Château Mon Désir an exceptional colonial style mansion overlooking historical vestiges from 18th century. Well-being is taken care of by its multi-awarded Maritim Tropical Flower Spa on 3,500 sqm. An infinite range of land and water sports are available free of charge including a 9-hole and an equestrian centre. Special care is taken of the little ones with kids club and giant tortoises park. Unique
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Property amenities
Free parking
Free internet
Pool
Fitness Center with Gym / Workout Room
Free breakfast
Beach
Bicycle rental
Babysitting
Parking
Wifi
Pool / beach towels
Infinity pool
Pool with view
Outdoor pool
Fitness / spa locker rooms
Fitness classes
Sauna
Bar / lounge
Restaurant
Breakfast available
Breakfast buffet
Complimentary instant cofffee
Swimup bar
Poolside bar
Diving
Golf course
Mini golf
Tennis court
Entertainment staff
Evening entertainment
Nightclub / DJ
Children Activities (Kid / Family Friendly)
Kids club
Airport transportation
Business Center with Internet Access
Conference facilities
Banquet room
Meeting rooms
Spa
Couples massage
Facial treatments
Foot massage
Full body massage
Head massage
Massage
Salon
Baggage storage
Concierge
Currency exchange
Gift shop
Shops
Sun loungers / beach chairs
Sun umbrellas
Butler service
Dry cleaning
Laundry service
Ironing service
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Room features
Private beach
Housekeeping
Private balcony
Room service
Safe
Wake-up service / alarm clock
Flatscreen TV
Room types
Ocean view
Bridal suite
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Park View
Great View
Languages Spoken
French, German

Location

Full view
51Somewhat walkable
Grade: 51 out of 100
15Restaurantswithin 1 km
1Attractionwithin 1 km
4253Reviews601Q+A100Room tips
Traveler rating
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Popular mentions
yoshita p wrote a review Yesterday
1 contribution
Went there to celebrate my sister’s birthday during the weekend.. it was such a bad experience.. to begin with, we reached there at around 15h15 but it they took more than an hour to complete the formalities as such we were able to access the room at around 16h30.. we started walking to the room when suddenly the lady realised that she forgot to put tags on our bags on which it was supposed to write our room numbers.. so we had to go back to the reception to complete this formality.. by the time we walked to the bar for tea time, it was already 16h45 and they informed us that we have only 5 mins to order something to eat… we ordered chicken burger which was supposed to be chicken patty but what we got was those in packets which are sold in supermarkets.. and they took almost an hour to bring the burgers..when we complained about the burger, we were told that chicken patty was over so instead of informing us they gave us fried burgers.. the worst part was that i made a cake for my sister which i requested them to put in the fridge as soon as we reached the hotel.. i called at the restaurant and and requested them to bring the cake in our room.. after waiting for an hour, i called at the reception and told them that i will be coming to take the cake as it was already late.. after dinner when i bought the cake in the room i was surprised to see that the cake was collapsing as the cream was melting.. the cake was not put in the fridge.. had they told me that they won’t be able to put it in the fridge i would have taken it to an airconditioned room.. you people don’t know how much effort one takes to bake a cake… this completely ruined the surprise party.. also we negotiated to have a small birthday cake to be served at the restaurant during the dinner on Saturday but to our surprise they did not make any arrangements and instead, we they were about to bring the cake which i brought from home.. went to other hotels to celebrate birthdays and they always made it special.. this was the only hotel in which nothing was done to make the birthday special.. instead they only ruined it moreover, when we went for dinner, the food was almost over but nobody bothered to cook some more food.. pasta was over so they suggested to take rice which would not at all suit the food we were eating.. the variety of food was limited.. there was only two type of deserts We also spotted mosquitoes on the deserts while going for lunch on Sunday.. so unhygienic for a five star hotel Cherry on the cake was the alarm which started to ring on sunday at 6am.. went there to relax, not to wake up early to have a day same as the usual.. This stay was such a great disappointment.. i personally do not recommend this hotel to anyone.. services provided by a 3-star hotel is by far much better than that in this “so called” five star hotel.. it’s not worth the price at all
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Date of stay: July 2021Trip type: Traveled with family
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neha wrote a review 1 Aug
1 contribution
We were there this weekend for a birthday and our experience was not good. We entered thr hotel at around 3.15 but it took us at least one good hour to complete check in formalities and we had our home baked cake which had to be kept in fridge. We gave them the cake witj utmost care trusting they would keep the cake as requested. By the time we went to our room and settled the tea time was almost over. So we hurried to the resto and ordered burgers and drinks. We had to go after them to see where was our food n drinks. Finally after some 20 min we got our drinks but still no food. On asking them why they are taking so long they said it was taking time since we were a large group and therefore it was time consuming. Finally after more than 1 hr of wait we got our burgers and to our surprise it was only a bun with a big chicken nuggets. We complained about it and the responsible person told us that the burger patty was over therefore they gave us this instead. Around 20.30 we wanted to do our cake cutting since we planned a surprise in the room. We called to ask fr our cake but we waited for more than 30 min still the cake didnt come. We had no choice than go dinner since restaurants close at 22.00. The food range was limited and some was over and they did nt replenish it. We had to eat substitutes lik instead of tagliatelle which was over we got macaroni. Around 21.45 someone came n told us the restaurant will close in 15 min so if we have to take anything, we should go now. So we left to take our dessert and a friend who was eating left his food to take the dessert. When we came back his plate with food was gone and all he was left with was dessert. The hotel told us they will give us a cake after dinner we were waiting for the cake they were supposed to give instead they came with our cake which we brought from home. We told them that no this cake was supposed to be cut in the room n we were waiting for the cake they would offer. They said they did not have any cake order so tomorrow we will get thr cake after lunch. We took our cake with us and headed to the room.There to our surprise we found that the cake was not in the fridge as requested and our cake was broken. We were disapointed. We called the receptiom to complain they said the cake was just removed from the fridge.The cake was not chilled at all. Our surprise was ruined and everyones mood was off. Around 23.00 we went to the bar and there the responsible said the bar was closed. We had to literally beg for 2 drinks. Later we found out that the bar closes at 23.30. We were more upset. We came to our room and slept. The next morning an alarm broke waking all of us up. We went to complain for our bad stay and they offered us a late check out though everything wasclosed and they gave us a cake which was already promised the night before. We were very much disapointed since we came with family and friends and we had sych a poor service. However the place is very nice and beautiful and staffs are friendly. The hotel was understaffed which led to poor service and everything was very slow even at restaurants to serve ourselves. Some food was tasty even if there was a poor selection. But the purpose for which we went to the hotel was a total disapointment.
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Date of stay: July 2021Trip type: Traveled with family
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JayRae1 wrote a review Feb 2021
Glasgow, United Kingdom1543 contributions410 helpful votes
+1
My wife and I were on a ten-week trip, taking in 11 different countries, and this was the second last stop for us. We had planned this as a week of relaxation, to help us wind-down before travelling home via Dubai and a three day stop there. We really couldn’t have picked a better place for chilling out than Maritim Resort & Spa. It had everything we wanted in a resort, with lots to do on the complex, which I’ll cover in this review, plus great staff, great food in a variety of restaurants, and a wonderful pool area. The grounds are absolutely massive and encompass stables, where you can book a variety of horse riding activities, ranging from beginner level (that was me) to experienced riders who can ride unaccompanied. At the stables area, you can also see several huge turtles which are many years old. There is also a Dive Centre, with a range of diving options available. In addition, there is a Spa offering a variety of treatments. In addition, you can look to book onto one of the offsite trips that are available on Mauritius. My wife and I elected to go on the catamaran trip to Ile Aux Cerfs and I also went on the Walk With Lions trip, which I’ll review separately. The food was excellent and we ate in four of the restaurants on the complex. Those were the Belle Vue buffet restaurant, where we also had lunch and breakfast every day, Le Banyan Asian fusion restaurant, La Maree beach restaurant and Les Filaos beach barbeque. For the latter three of those, booking in advance was required, though that is easliy done at Reception. The two pools are interconnected so you can swim from one through to the other, under the bridge leading to the Quarter Deck Bar. One of the pools has a swim-up bar, with a little bell you can ring so that one of the waiters will come around from the bar and take your order. Sitting at that area, enjoying an afternoon cocktail, was one of our favourite parts of the day. All in all, I had no hesitation on rating Maritim at Five Stars, as we found nothing to fault on the complex. The staff were all excellent and friendly, especially those in the Quarter Deck Bar, where afternoon tea is served from 3:30pm and they have a ‘Happy Hour’ from 5:00 – 7:00pm. I will upload photos to show as many of the areas and features as I can, especially the amazing sunsets which varied every night, depending on cloud formations.
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Date of stay: March 2020
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3 Helpful votes
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Response from Antje Tourneur, General Manager at Maritim Resort & Spa Mauritius
Responded 5 Mar 2021
Dear Valued Guest, We would like to thank you so much for including our resort in Mauritius in your ten-week trip in 11 different countries. It feels so nice to read your appreciation on this platform. Your sweet, inspiring and beautifully worded review has been truly well received by the entire Maritim-Team, who always ensures that all our guests have a memorable experience and we are glad that you and your wife enjoyed yourselves so much and made the most of your holidays ! Your satisfaction and happiness will definitely serve as an added inspiration for our entire team to consistently maintain the high standards you have experienced. Your gracious thanks shall definitely be passed on to the entire MARITIM team who strive hard to satisfy each guest. Once again, we thank you for rating us with a 5* and you are most welcome to email us on info.mau@maritim.com should you wish to come back to enjoy our Paradise Island. Until then, we send you our best regards from sunny Mauritius. Antje Tourneur Resident Manager MARITIM Resort & Spa
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Sullivan L wrote a review Jan 2021
Port Louis4 contributions4 helpful votes
My partner (from UK) and I (Mauritian) are one of the few people lucky enough to be in Mauritius during this time of Covid 19... But my partner and his parents has been visiting the Maritim well over a decade. In the beginning of 2020, the hotel was closed for renovations... so when we had the opportunity to come and view the New changes by spending one night there on the 05th of January 2021, even though the hotel is not fully re-opened, we were so pleased to enter the hotel and find the same fantastic, warm and friendly members of staff that had looked after us in the past years. The changes are very modern but still keeping the heart of the wonderful hotel with such amazing views. The resident management (Antje) gave us room 212 to try (being one of the newly renovated rooms)... WOW!!!! Could not fault anything in room 212. Overall we highly recommend anyone to book this hotel with these fantastic new upgrades. Make a superb mauritian holiday! Once again thank you to all the team that looked after us during that stay. Christian and Laurence.
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Date of stay: January 2021
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Response from Antje Tourneur, General Manager at Maritim Resort & Spa Mauritius
Responded 16 Jan 2021
Dear Mr and Mrs Abson, Thank you so much for taking the time to share your wonderful MARITIM experience with us on Tripdvisor. It was an honor and immense pleasure for us to welcome you back to the resort. We trust that this year has started wonderfully for both of you and we are elated to read that you both had a fantastic moment during your stay with us. We are very happy to read that you enjoyed your well appointed room, appreciated the changes made and admired our very friendly and welcoming staff. We are wholeheartedly very grateful for your support and for sharing your appreciation on this platform. The entire MARITIM team nd myself are looking forward to welcoming you back for more enjoyable and relaxing moments with us in the near future. Feel free to follow our Facebook page for more details on our upcoming festivals and events on our property. Until we meet again, continue to stay blessed and happy. With our sunny regards from Balaclava. Antje Tourneur Resident Manager MARITIM Resort & Spa
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AN1317 wrote a review Dec 2020
2 contributions
Best spa & whirlpool experience so far! Chef's kiss to the massage therapists. One of the best relaxing experience you would ever feel. Great hospitality and arrangements. Soothing and relaxing place. You just need to be there!
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Date of stay: January 2020
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Response from Antje Tourneur, General Manager at Maritim Resort & Spa Mauritius
Responded 25 Dec 2020
Dear Valued Guest, Thank you so much for this sweet and beautiful review of one of our Maritim hotels in Mauritius. We understand that you may have reviewed and rated the wrong hotel location as our resort in Balaclava is still closed for renovation and will reopen shortly. However, we are happy to read that you have had a very relaxing experience. It will be our pleasure to invite you at Maritim in Balaclava for our upcoming festive brunches, Pool Foam & Beach party and TGIF special Christmas party this December. Feel free to email us on info.mau@maritim.com or call us on +230 204 1000 for more details regarding the booking. Once again, we thank you for your 5* rating and beautiful review of our Maritim Spa on the Island. Wishing you a Merry Christmas and a Healthy & Blessed New Year 2021. Antje Tourneur MARITIM Resort & Spa
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PRICE RANGE
US$367 - US$839 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
maritim mauritius balaclava, hotel maritim mauritius, maritim hotel mauritius
LOCATION
MauritiusPamplemousses DistrictBalaclava
NUMBER OF ROOMS
212
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Frequently Asked Questions about Maritim Resort & Spa Mauritius
Which popular attractions are close to Maritim Resort & Spa Mauritius?
Nearby attractions include Balaclava Public Beach (0.2 km).
What are some of the property amenities at Maritim Resort & Spa Mauritius?
Some of the more popular amenities offered include a swimup bar, free breakfast, and a pool.
What food & drink options are available at Maritim Resort & Spa Mauritius?
Guests can enjoy a swimup bar, free breakfast, and an on-site restaurant during their stay.
Is parking available at Maritim Resort & Spa Mauritius?
Yes, free parking is available to guests.
What are some restaurants close to Maritim Resort & Spa Mauritius?
Conveniently located restaurants include Château Mon Désir, Kangan Indian Restaurant, and Noble House Restaurant.
Are there opportunities to exercise at Maritim Resort & Spa Mauritius?
Yes, guests have access to a pool, a fitness centre, and a sauna during their stay.
Does Maritim Resort & Spa Mauritius have an airport shuttle?
Yes, Maritim Resort & Spa Mauritius offers an airport shuttle for guests. We recommend calling ahead to confirm details.
Are any cleaning services offered at Maritim Resort & Spa Mauritius?
Yes, dry cleaning and laundry service are offered to guests.
Does Maritim Resort & Spa Mauritius offer any business services?
Yes, it conveniently offers a business centre, meeting rooms, and a banquet room.
Which languages are spoken by the staff at Maritim Resort & Spa Mauritius?
The staff speaks multiple languages, including French and German.
Are there any historical sites close to Maritim Resort & Spa Mauritius?
Many travellers enjoy visiting Aapravasi Ghat (8.0 km), Maison Eureka (14.7 km), and Citadel Fort Adelaide (8.5 km).