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The Westin Turtle Bay Resort & Spa, Mauritius

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Turtle Bay, Balaclava, Mauritius
COVID-19 update: See the added health and safety measures this property is taking.Read more
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What is Travelers’ Choice?
Tripadvisor gives a Travelers’ Choice award to accommodations, attractions and restaurants that consistently earn great reviews from travelers and are ranked within the top 10% of properties on Tripadvisor.
Travel safe during COVID-19
Visit our Travel Safe hub to see how we're helping you make more informed travel decisions during COVID-19.
What you can expect during your stay
  • Hand sanitizer available to guests & staff
  • Regularly sanitized high-traffic areas
Updated 29/06/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
A note from The Westin Turtle Bay Resort & Spa, Mauritius
Updated 29/06/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.

About

#4 of 7 hotels in Balaclava
Location
Cleanliness
Service
Value
Travelers' Choice
Step into The Westin Turtle Bay Resort & Spa, Mauritius and you’ll notice right away how great it feels to be here. Rest assured, throughout your stay we do everything we can to make sure you leave us feeling satisfied, energized and revitalized. The resort is nestled in a tranquil spot in the historic Balaclava area, facing the idyllic Turtle Bay, a protected marine park on the north-west coast of Mauritius. Natural tropical elements at our hotel near historic Port Louis and lively Grand Bay, like local teak and lava rocks combined with contemporary design, create a serene and elegant atmosphere. Lounge at our stunning natural beach and two outdoor pools or recharge and take advantage of boat trips, water activities, tennis, fascinating local tours and day trips. A place where together, we can rise. Embraced by the warm turquoise water of the Indian Ocean, The Westin Turtle Bay Resort & Spa, Mauritius invites you to experience the magic of Mauritian hospitality in a truly luxurious resort setting.
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Property amenities
Free parking
Free High Speed Internet (WiFi)
Pool
Fitness Center with Gym / Workout Room
Free breakfast
Beach
Diving
Babysitting
Valet parking
Wifi
Hot tub
Pool / beach towels
Pool with view
Adult pool
Fitness / spa locker rooms
Fitness classes
Sauna
Bar / lounge
Restaurant
Breakfast available
Breakfast buffet
Breakfast in the room
Complimentary instant cofffee
Poolside bar
Tennis court
Aerobics
Entertainment staff
Evening entertainment
Table tennis
Children Activities (Kid / Family Friendly)
Kids club
Airport transportation
Taxi service
Business Center with Internet Access
Conference facilities
Banquet room
Meeting rooms
Spa
Couples massage
Facial treatments
Foot massage
Full body massage
Head massage
Massage
Salon
Steam room
Baggage storage
Concierge
Currency exchange
Shops
Sun umbrellas
Butler service
Dry cleaning
Laundry service
Ironing service
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Room features
Air conditioning
Private beach
Housekeeping
Private balcony
Room service
Minibar
Refrigerator
Flatscreen TV
Safe
VIP room facilities
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Room types
Ocean view
Suites
Family rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Bay View
Ocean View
Languages Spoken
French
Hotel links
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Location

Full view
53Somewhat walkable
Grade: 53 out of 100
16Restaurantswithin 1 km
1Attractionwithin 1 km
1978Reviews236Q+A100Room tips
Traveler rating
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Popular mentions
Lugano wrote a review Jul 2021
12 contributions
Well Maintained Property , very nicely designed modern rooms and overall a pleasant stay. Although it has 2-3 sections of its private beach, only a couple parts of one section is suitable for swimming.. Others are a little rocky. But the activities available in the hotel are nice and stay was very pleasant.
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Date of stay: November 2020
Value
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Essy wrote a review May 2021
Dubai, United Arab Emirates10 contributions1 helpful vote
We stayed here for our honeymoon and I am just speechless.I forgot to write my review back then but now I just remembered and felt I needed to mention how amazing and still memorable the stay here was.The room,bed wow and the outside shower was just amazing.To top it all the views and the resort is built in a way that you just feel you are in paradise.We had breakfast by the beach in the main restaurant wide variety dined in the and also had the best massage top in our list so far.The staff were amazing and the concierge will give best reccomendations of places to dine cause we love our food😀.The pool is massive and so beautiful and the beach is clean.One day I will be back
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Date of stay: June 2020Trip type: Traveled as a couple
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Response from WESTIN TURTLE BAY, General Manager at The Westin Turtle Bay Resort & Spa, Mauritius
Responded 28 May 2021
Dear EWCN, Greetings from The Westin Turtle Bay Resort & Spa, Mauritius. Thank you for your excellent review. We are overwhelmed to read that you had an amazing stay at the resort and that the team has been able to take great care of you. Our main objective is to make sure that we deliver bespoke service, and make sure that guests leave the resort feeling better than when they arrived. We would love to welcome you again to our paradise resort. Best Regards, Vikash Dawoo, Resort Manager
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MANISH_B wrote a review Feb 2021
Agra, India110 contributions86 helpful votes
+1
We visited Mauritius just before lock down and were probably the last few tourist to leave the country before flights were suspended. Our prime reason of staying at Westin was that it had an Indian Restaurant. I was travelling with my parents who have limited taste for food. Westin Turtle Bay is a lovely resort by all means and is perfect for families !! The huge Banyan tree in front of the reception is what welcomes you as you arrive to the resort. At check-in we were given cold towels and a nice cool drink which was refreshing.....but it was the process of check-in and formalities which take much longer than it usually does at a resort. After a long flight it was a bit irritating to go thru this long process. The rooms with sit-out and facing the large gardens was lovely. The rooms are large and spacious. The design is a good blend of modern and traditional styles which was really nice. The bathrooms were nice too. 100% marks for the rooms. Its the Indian restaurant which is the highlight of this resort. It requires an advance booking as its very popular with locals as well !! The food is exceptional and reasonably priced !! For Indian families travelling to Mauritius, a visit to this restaurant is a must. The pools are lovely at the resort and there is an adult only pool as well incase you want privacy. The main pool is large and beautiful with great view of the ocean. The kids play area one of the best that I have come across in many years and the staff there was really helpful and kept the kids busy. We had a half board plan and chose to eat at the buffet on two nights. The buffet changes every day and is themed on a certain cuisine. The variety is huge by all standards and was exceptional !! Overall....Westin is a great choice in Mauritius. I also liked the fact that it very close to Grand Baie area makes it even better !!
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Date of stay: March 2020
Cleanliness
Service
Sleep Quality
2 Helpful votes
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Response from WESTIN TURTLE BAY, General Manager at The Westin Turtle Bay Resort & Spa, Mauritius
Responded 27 Apr 2021
Dear MANISH_AGRA, Greetings from The Westin Turtle Bay Resort & Spa, Mauritius! Thank you for your fabulous review and we are glad that you had a great vacation with us! Thank you for your lovely words about the Resort and especially our team. It certainly sounds like you were able to make the most of your holidays with us. Looking forward to having you back soon! Best Regards, Vikash Dawoo, Resort Manager
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Andreia S wrote a review Dec 2020
London, United Kingdom5 contributions1 helpful vote
We, as a family with a 4yo child, visited Mauritius in Feb. 2018 - this is a very overdue review! We stayed at Westin turtle bay and we loved every minute of it. The check-in was smooth and quick and at the same time it gaves us the opportunity to start relaxing after a long 12 hour flight. Refreshed hand towels and a cold tea was offered while we were doing the check-in. We stayed in a deluxe room just opposite the spa, with the pool just in front of us and it was very good to be so close to all the amenities. The breakfast had a variety of choices and tasteful. We a spectacular view of the ocean and feeling the morning breeze is a plus. The choice of restaurants is very good, but we kept going for the same, the Asian one, the mystique, beautifully set near the beach and amazing food. We didn't use the kids club so can't review on it. The beach is not the best but the pool and the lounges are very good. We weren't too fussed about it because we went outside everyday to know other beaches and as the hotel is on the north side of the island you won't be poor of choise. The activities are plenty and the offers are not dull, everything is placed to make you have a good time. Overall we really enjoyed the experience and the service at the hotel. Hope to be able to came back :)
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Date of stay: January 2020Trip type: Traveled with family
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Response from WESTIN TURTLE BAY, General Manager at The Westin Turtle Bay Resort & Spa, Mauritius
Responded 27 Apr 2021
Dear 913andreias, Greetings from The Westin Turtle Bay Resort & Spa, Mauritius! Thank you for your fabulous review and we are glad that you had a great vacation with us! Thank you for your lovely words about the Resort and especially our team. It certainly sounds like you were able to make the most of your holidays with us. Looking forward to having you back soon! Best Regards, Vikash Dawoo, Resort Manager
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David F wrote a review Oct 2020
Elgin, United Kingdom77 contributions19 helpful votes
+1
Stayed here just under a year ago as part of our honeymoon! We were here for 10nights and it was great start to finish. Check in was smooth with a welcome drink and cooling towels. There is the main buffet restaurant and then you can book the a la carte restaurants once a week. Also as we were on honeymoon we got a romantic meal one evening. The rooms are large with large queen bed, bathroom with double sink, bath, shower and outside shower. There is a mini bar in the fridge that is restocked everyday. The hotel is vary spaced out which is great when round the pool as you have plenty space. Staff are all very attentive, brining drinks to your sunbed. Would highly recommend and would return if back in Mauritius.
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Date of stay: November 2019Trip type: Traveled as a couple
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Response from WESTIN TURTLE BAY, General Manager at The Westin Turtle Bay Resort & Spa, Mauritius
Responded 27 Apr 2021
Dear davidf130986, Greetings from The Westin Turtle Bay Resort & Spa, Mauritius! Thank you for choosing to celebrate your honeymoon with us. We are grateful for your excellent review and your kind words about the resort and the Team. It certainly sounds like you were able to make the most of your honeymoon with us and delighted to hear that the team was so accommodating. Looking forward to having you back soon! Best Regards, Vikash Dawoo Resort Manager
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PRICE RANGE
US$240 - US$565 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
the grand mauritian hotel balaclava, the grand mauritian resort and spa
FORMERLY KNOWN AS
The Grand Mauritian Resort & Spa
LOCATION
MauritiusPamplemousses DistrictBalaclava
NUMBER OF ROOMS
190
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Frequently Asked Questions about The Westin Turtle Bay Resort & Spa, Mauritius
Which popular attractions are close to The Westin Turtle Bay Resort & Spa, Mauritius?
Nearby attractions include Balaclava Public Beach (0.3 km).
What are some of the property amenities at The Westin Turtle Bay Resort & Spa, Mauritius?
Some of the more popular amenities offered include free wifi, free breakfast, and a pool.
Which room amenities are available at The Westin Turtle Bay Resort & Spa, Mauritius?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at The Westin Turtle Bay Resort & Spa, Mauritius?
Guests can enjoy free breakfast, an on-site restaurant, and a lounge during their stay.
Is parking available at The Westin Turtle Bay Resort & Spa, Mauritius?
Yes, free parking and valet parking are available to guests.
What are some restaurants close to The Westin Turtle Bay Resort & Spa, Mauritius?
Conveniently located restaurants include Château Mon Désir, Kangan Indian Restaurant, and Noble House Restaurant.
Are there opportunities to exercise at The Westin Turtle Bay Resort & Spa, Mauritius?
Yes, guests have access to a pool, a fitness centre, and a sauna during their stay.
Does The Westin Turtle Bay Resort & Spa, Mauritius have an airport shuttle?
Yes, The Westin Turtle Bay Resort & Spa, Mauritius offers an airport shuttle for guests. We recommend calling ahead to confirm details.
Are any cleaning services offered at The Westin Turtle Bay Resort & Spa, Mauritius?
Yes, dry cleaning and laundry service are offered to guests.
Does The Westin Turtle Bay Resort & Spa, Mauritius offer any business services?
Yes, it conveniently offers a business centre, meeting rooms, and a banquet room.
Are there any historical sites close to The Westin Turtle Bay Resort & Spa, Mauritius?
Many travellers enjoy visiting Aapravasi Ghat (7.6 km).