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All reviewsthe holiday innseneca fallsoutlet mallroom was cleanoutdoor poolfinger lakesmicrowave and fridgean older hotelhot tubstayed here for one nightnew yorknice stayexercise roomwalmarttenniswineriesrates
Due to its transformation from a Holiday Inn to a Quality Inn, the hotel is giving wonderful rates to their customers, including Canadians at par. I can't say how long these prices will last, likely until seasonal ones normally go up. We visited last year...More
My husband and I spent a night this weekend. We were told it had been recently remodeled. The room was very clean, it was equipped with a docking station for phones , a microwave and keurig. Room waz nicely decorated. Free wifi and tv. There...More
So disgusted with this place. Only stayed here because the casino was sold out for the night. As soon as we walked in the room, there were hundreds of fleas crawling around in the bathroom. The pictures show tape throughout the hallways on the first...More
Thank shady b
Response from holidayWaterloo, Front Office Manager at Quality InnResponded December 11, 2017
Thank for you taking the time to write us a review. I would like to personally apologize for the series of unfortunate incidences that you experienced during your stay with us. We continually try to do our very best for all of our guests, but...More
The hotel was adequate. Stayed here Thu, Fri and Sat night when I was in town for a wedding. The Thu rate was $90, Fri and Sat was $160. The room was quite dated, particularly the bathroom with various stains on the carpets and counters....More
Thank Lee L
Response from holidayWaterloo, Front Office Manager at Quality InnResponded November 13, 2017
Thank you for taking the time to write us a review. We greatly appreciate your feedback on your recent stay! We it helps us work on our part to make sure we meet all expectations of all of our guests! We're sorry the room was...More
We looked at several hotel options in the area and thought that a hotel on the lake would be great. It mas merely average, if not below in some areas. First, the view of the lake was only from two small, high windows. No full...More
Response from holidayWaterloo, Front Office Manager at Quality InnResponded November 1, 2017
Thank you for taking the time to write us a review. We greatly appreciate you taking the time to leave us feedback on your recent stay with us. We're displeased to read you didn't enjoy your stay with us. I am extremely sorry your experience...More
We do have a restaurant and our food is excellent! And yes, we will be serving an Easter Brunch. If you would like more information regarding the brunch, please contact Lisa Taylor (Restaurant & Bar Manager). She can be... More
We do have a restaurant and our food is excellent! And yes, we will be serving an Easter Brunch. If you would like more information regarding the brunch, please contact Lisa Taylor (Restaurant & Bar Manager). She can be reached at the hotel -
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"We check where the doors are and try and get a room near to one of them for easy carry-in."