Embassy Suites by Hilton Saratoga Springs

Embassy Suites by Hilton Saratoga Springs

Traveler (194)
Panorama of the 1 King, 2 Room Suite at the Embassy Suites by Hilton Saratoga Springs
360
Panoramas (11)
Carpet was stained, dirty and frayed. Very shabby
Room & Suite (193)
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About

4.5
#4 of 30 hotels in Saratoga Springs
4.8 of 5 bubbles
Location
4.8 of 5 bubbles
Cleanliness
4.7 of 5 bubbles
Service
4.6 of 5 bubbles
Value
Tripadvisor gives a Travelers’ Choice award to accommodations, attractions and restaurants that consistently earn great reviews from travelers and are ranked within the top 10% of properties on Tripadvisor.
Experience modern conveniences and warm hospitality at the Embassy Suites Saratoga Springs hotel. Our hotel in historic downtown Saratoga Springs is ideal for business trips or extended vacations: offering easy access to lots of major businesses and laboratories, and a wealth of unique shopping, dining and entertainment opportunities. The city center and the Saratoga Race Track are just a short drive away, and the Saratoga Springs Heritage Area Visitor Center, Congress Park and Canfield Casino are all within walking distance. Albany International Airport is just 30 minutes by car from of our all-suite hotel in Saratoga Springs. Settle into a spacious two-room suite and enjoy homelike comforts including a 40-inch flat screen TV and WiFi. Savor a complimentary cooked-to-order breakfast each morning of your stay. After a busy day of business or leisure, return to this Saratoga Springs hotel to enjoy complimentary drinks* and snacks at the Manager's Reception.
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Property amenities
Free parking
Free High Speed Internet (WiFi)
Pool
Fitness Center with Gym / Workout Room
Free breakfast
Fishing
Kids stay free
Business Center with Internet Access
Parking
Wifi
Paid wifi
Pool / beach towels
Indoor pool
Heated pool
Bar / lounge
Restaurant
Breakfast available
Breakfast buffet
Snack bar
Vending machine
Conference facilities
Banquet room
Meeting rooms
Salon
Baggage storage
Concierge
Convenience store
Newspaper
Non-smoking hotel
ATM on site
24-hour front desk
Express check-in / check-out
Dry cleaning
Laundry service
Self-serve laundry
Ironing service
Room features
Allergy-free room
Air conditioning
Housekeeping
Room service
Safe
Kitchenette
Microwave
Flatscreen TV
Iron
Refrigerator
Room types
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
Star ratings are intended to indicate the general level of features, amenities, and services to expect. This property is classified according to Giata.
3.0 of 5 stars
HOTEL STYLE
Modern
Value
Languages Spoken
English
Hotel links
Special Offer:Price Match Guarantee

Location

86 Congress St, Saratoga Springs, NY 12866
1,421Review34Q+A100Room tips
Traveler rating
  • 1,130
  • 183
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  • 27
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Detailed Reviews
Camille S wrote a review Apr 2023
East Setauket, New York3 contributions
Hotel's Favorite
5.0 of 5 bubbles
First off we thought the room was a tad small, but it turned out just fine.

There were four of us, two adults & two kids. We had a handicap room because my grandson is is special needs. The shower was wonderful, except the water splashed out into the bathroom, necessitating using bath towels to absorb & keep it under control. Housekeeping brought us extra towels.

The hotel is upscale, with a grand lobby, a very nice bar and a huge dining/ breakfast room. Breakfast was outstanding, with a made to order cook. I thought the quality of the food served was first rate.

I would recommend this hotel.
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Date of stay: April 2023Trip type: Traveled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
golizzy wrote a review Oct 2020
Hyde Park, New York184 contributions125 helpful votes
4.0 of 5 bubbles
Lovely stay for two nights in September 2020. The hotel was spot on for cleanliness and service.
The room was spotless and all public areas of the hotel were clean and constantly monitored for guests leaving and arriving.

The food service was also done quite well.Seating was available either indoor and outdoor. Tables were properly spaced, and constantly cleaned they were then labeled as sanitized. Chair backs were also cleaned by workers who wore both gloves and masks.

In lieu of a self service buffet they had one worker behind glass wearing mask and gloves who served food upon request over the counter to you. It was quick clean and efficient and well thought out. Every self serve station for coffee juice etc had a box of gloves , wipes and hand sanitizer nearby.

Two areas for improvement :
Someone to assist getting luggage in and out of the hotel with the carts (no one there to offer assistance).
Checking out and dropping room key cards in an open box felt a bit unsecured.

Would stay again . Great job handling the Covid 19 guidelines well done Embassy Suites.
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Date of stay: September 2020Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Embassy Suites, Owner at Embassy Suites by Hilton Saratoga Springs
Responded Oct 7, 2020
Thank you so much for your feedback. We are delighted to see that you enjoyed your time at our property and that you were satisfied with our current COVID-19 precautions. I will be sure to share your concerns regarding our key return and assistance with luggage with our management team and we hope to see you again if your travels bring you back to the Saratoga Springs area.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Traveler_200950 wrote a review Sep 2020
United States464 contributions278 helpful votes
4.0 of 5 bubbles
Covid prep of the room was very good! I sanitized over all high touch surfaces and found not a speck of dirt! That made me happy.

The sofa in the suite is not comfortable at all to sit on, nor was it comfortable for the kids to sit on. I thought the rooms should have a better sofa!

The morning breakfast was Covid compliant by the staff standing behind the counter serving the food. This was excellent. What we didn't like were the people cleaning the tables coming over every time we put a fork down to ask if they could clear our plate. Please have them stay away until people leave the table!

The food in the Diamond Restaurant was very good. We enjoyed every employee except for one bartender, Jeanette. The servers don't like working with her either. Apparently she confronts people and isn't very pleasant. She came over to our table to argue about a drink. Totally inappropriate. We just rolled our eyes as did the server. Maybe someone should tell her the customer is always right.

The location of the property was central. The view from the room was not good. A lower end area. Hotel is in a strip mall. Parking is not that convenient.

The staff definitely makes the experience! Housekeeping brought us fresh towels, etc. every day! While there is no housekeeping service due to Covid, they drop off anything needed and empty trash from the hallway.

Again, the property is sparkling clean. Very impressive during Covid. They obviously take it very seriously!
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Date of stay: September 2020
4.0 of 5 bubblesLocation
5.0 of 5 bubblesCleanliness
4.0 of 5 bubblesService
Room Tip: Don't take the street side! It overlooks a sketchy area.
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Myra T wrote a review Jun 2020
25 contributions17 helpful votes
+1
2.0 of 5 bubbles
It get one star for location and another for great staff. That is all this property has going for it. I know with the pandemic things have been tough but when you are operating a hotel at least make the room ready for guest.
The room with stifling hot and humid upon arriving. Called down to the desk and they did send someone to look at it. Maintenance agreed that the room was not ready for guest.
No microwave in the room and when you have to order food to be delivered and reheated food this is a problem BUT when we went out the next day WITH THE DO NOT DISTURB SIGN on the door we returned to find a microwave in the room. Now please know we had not had the chance to Say anyone about the lack of a microwave to the staff so someone knew this room was not ready.
They had no cooked to order breakfast (but did have snacks for happy hour, go figure) instead offered prepackaged over- processed egg sandwiches and fake yogurt w/artificial sweeteners and an unripe Apple. Thanks anyway that’s a hard pass.
Oh and did I mention that the washcloths all had holes in them and the shower curtain was too small for the tub so bathroom flood!
1 packet of coffee for the 1980s coffee maker, this was a 2 room suite that sleeps 4 but we’ll leave one coffee packet for you.
Basically the upshot is: do not believe any of the hotels photos the rooms and bathrooms look nothing like them. It’s ya an old tired hotel that happens to be in a good location.
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Date of stay: June 2020Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
pnagisa wrote a review Aug 2020
New York City, New York7 contributions5 helpful votes
5.0 of 5 bubbles
Wanted to go away but feel safe and this hotel definitely did the trick. At check in everyone was wearing a mask and keeping 6ft away. Once got to hotel room there was a Lysol sticker saying the room was cleaned once we broke seal and entered you can smell the cleanliness. My ocd still cleaned and not one dust could be seen on my clorox wipes. They did not clean daily and o was ok with that. I did ask for more towels and it came up super quick. The breakfast was good. It was the same every day except Friday (we were there Mon-Fri). It was buffet style but was served to you. There was also continental breakfast that was sealed. There diamond restaurant was excellent. Safe precautions and the food was deeeeelicious. Fitness room closed but that’s ok. Pool was open. Hester was broken so kids barely used. So close to Broadway which is the main drag. Would definitely return and recommend.
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Date of stay: July 2020Trip type: Traveled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
NewJerseyFunTraveler wrote a review Sep 2020
New Jersey421 contributions111 helpful votes
5.0 of 5 bubbles
We visited the Embassy Suites in August. It was a very enjoyable experience. The hotel was clean, and met Covid protocols. They had hand sanitizer dispensers everywhere, social distanced markers, and masks required in shared spaces. The breakfast buffet was enjoyable with servers serving the guests instead of guests serving themselves with outdoor seating.

The room was clean, spacious, and comfortable. Two queen beds in a closed door bedroom, with a living room, dining table, and mini fridge. Beds with super comfortable and the room was equipped with everything we needed.

The hotel staff was super helpful, informative, friendly, and accommodating. The parking was free, and the hotel was a short walk to the main street of town.
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Date of stay: August 2020
5.0 of 5 bubblesValue
5.0 of 5 bubblesService
Room Tip: Corner room was very spacious
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
SillyyCat wrote a review Apr 2021
Philadelphia, Pennsylvania37 contributions
5.0 of 5 bubbles
The room and overall facility were clean. Many stickers and signs displaying how they clean/sanitize the room and the areas throughout the hotel. Social distancing stickers are labeled around but no designated staff is enforcing that. Overall, most guests just simply follow and try to be responsible. All staffs are very professional and friendly, including the chefs and cleaning lady during the complimentary breakfast hours. I had an enjoyable and relaxing stay with my family.
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Review collected in partnership with Embassy Suites Hotels
Date of stay: April 2021
5.0 of 5 bubblesValue
5.0 of 5 bubblesRooms
5.0 of 5 bubblesLocation
5.0 of 5 bubblesCleanliness
5.0 of 5 bubblesService
5.0 of 5 bubblesSleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
S7802IEmikeh wrote a review Nov 2020
Rochester, New York5 contributions1 helpful vote
5.0 of 5 bubbles
My wife and i stayed in a king premium the fourth floor and it was very nice. the room was very clean and comfortable. We loved the seal on the room door that identified it had been sanitized. We used the pool every day and never saw anyone else in it while we were there. The breakfast buffet was the best i have ever had the same for the the evening happy hour. The location was ideal. I rode my bicycle to the state park a few times. The city of Saratoga was also a pleasant surprise with almost everyone wearing masks and social distancing
We even found the Stromolites

it was a wonderful trip
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Date of stay: November 2020
5.0 of 5 bubblesValue
5.0 of 5 bubblesLocation
5.0 of 5 bubblesService
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Embassy Suites, Owner at Embassy Suites by Hilton Saratoga Springs
Responded Nov 30, 2020
Thank you so much for your feedback. We are delighted to see that you enjoyed your time at our property, especially our spacious suites, convenient downtown location and interacting with our friendly staff. We hope to see you again if your travels bring you back to the Saratoga Springs location.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
redmanfloridapvb wrote a review May 2020
Ponte Vedra Beach, Florida489 contributions706 helpful votes
1.0 of 5 bubbles
Have stayed at this hotel a few times before. Last time hotel was good, restaurant terrible. Because of Covid - 19 restaurant was closed so I thought I would be ok was I wrong. Checked in about 1pm given keys to room no problem. Came back about 9 pm went upstairs key would not work,went to front desk changed key went to room that was occupied by a very surprised gentleman. Went back down given another room. Next day came back about 9 pm room not made up. Called front desk and asked for towels, coffee pods and creamers. Day three housekeeping did not replenish toilet paper, or tissue. Day five housekeeping did not replenish coffee again. When I asked about points reimbursement I was told I need to speak to Hilton. I know for a fact any points for compensation comes from the hotel. I’ve been a Diamond member for 13 years in a row and this is not acceptable. Wake up Hilton, Marriott Would be glad to have my business. When in Saratoga again will be going somewhere else.
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Date of stay: May 2020
2.0 of 5 bubblesCleanliness
1.0 of 5 bubblesService
3.0 of 5 bubblesSleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
fineus wrote a review Sep 2021
Washington DC, District of Columbia22 contributions1 helpful vote
5.0 of 5 bubbles
We stayed here for 2 nights during a New England road trip and it was definitely one of the best hotels. From the common areas to the rooms, the facility is extremely clean and well maintained. Rather than a minimalist hotel room, these suites had a wet bar area, living room, and very spacious bathroom. We also benefited from free breakfast (including custom omelet station) and happy hour each night with wine/beer & treats included at no charge. The staff were amazing. From the front desk, servers, bartenders, and managers to the housekeeping team - everyone welcomed us with a warm smile. We will stay here again the next time we are visiting Lake George and Saratoga Springs.
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Date of stay: September 2021Trip type: Traveled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Embassy Suites, Owner at Embassy Suites by Hilton Saratoga Springs
Responded Sep 27, 2021
Thank you for taking a moment to share your experience. I am happy to hear you found the hotel to your liking, especially our complimentary cooked to order breakfast and spacious suites! We strive to provide gracious, engaging and caring service and look forward to welcoming you back to our hotel in the not too distant future.
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Answer from Piper L
Dear Anette F Thank you for your inquiry for the spa that is attached to the Embassy Suites Saratoga Springs. They are wonderful and come highly recommended. Please see the below information to contact them directly for any future needs you may have. Simplicity A Salon & Wellness at the Embassy Suites Hotel in Downtown Saratoga Springs 86 Congress Street Saratoga Springs, NY 12866
Artie B asked a question Apr 2021
Boston, Massachusetts2 contributions2 helpful votes
Is extended checkout available? Can room be extended to 2:00 pm?
Answer from Piper L
Dear Artie B, Thank you for inquiring about our extended check out. The extended check out is available if possible. We try our best to accommodation all our guests needs. Unfortunately, we can not guarantee it until you speak with the front desk directly. We hope to see you in the near future.
Red_Athena asked a question Apr 2021
Sunnyside, New York49 contributions54 helpful votes
Do you have doorman/doormen at the entrance of the hotel?
Answer from Piper L
Dear Kumiko_Ya While we don't have a door man, we have wonderful employee who are always willing to lend a hand should our guests like it. I hope to see you in the near future!
Emorygal1 asked a question Feb 2021
Suwanee, Georgia4 contributions
Do you still have the complimentary happy hour and a concierge.
Answer from Piper L
Dear Kinnaije, Yes, we do have the evening reception available for guests of the hotel from 5:30 pm-7 pm every evening. We hope to see you soon!
Nikki A asked a question Jan 2021
Tupper Lake2 contributions
Is the pool open?
Answer from Saluga
Wading River, New York2,470 contributions402 helpful votes
Yes, the pool is open.
TSA wrote a tip May 2024
Renton, Washington61 contributions11 helpful votes
4.0 of 5 bubbles
"From the Embassy Suites stroll through Congress Park as well as downtown Saratoga Springs. Enjoy the complimentary breakfast!"
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Kim wrote a tip Nov 2023
Mount Juliet, Tennessee4 contributions1 helpful vote
2.0 of 5 bubbles
"Make sure you double check prior to your stay. I received an email saying our billing would be 203.67 per night. I was billed 293.02."
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jcs20 wrote a tip Aug 2023
Orchard Park, New York9 contributions11 helpful votes
5.0 of 5 bubbles
"Avoid bar - slow disorganized service. Good to town for a drink"
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mommyto3loves wrote a tip Jul 2023
Staten Island, New York90 contributions34 helpful votes
5.0 of 5 bubbles
"Public parking area. Within a multi business parking lot. "
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Debra D wrote a tip Oct 2022
Boston, Massachusetts3 contributions5 helpful votes
2.0 of 5 bubbles
"don't stay here they don't clean prior or during your stay."
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Not the right property for you?
There are more places to choose from in the Saratoga Springs area.
PRICE RANGE
₱11,028 - ₱23,230 (Based on Average Rates for a Standard Room)
LOCATION
United StatesNew YorkSaratoga Springs
NUMBER OF ROOMS
149
Prices are the average nightly price provided by our partners and may not include all taxes and fees. Taxes and fees that are shown are estimates only. Please see our partners for more details.
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EMBASSY SUITES BY HILTON SARATOGA SPRINGS - UPDATED 2024 Hotel Reviews & Price Comparison (NY) - Tripadvisor

Frequently Asked Questions about Embassy Suites by Hilton Saratoga Springs
Which popular attractions are close to Embassy Suites by Hilton Saratoga Springs?
Nearby attractions include Congress Park (0.4 km), Saratoga Springs History Museum (0.07 km), and Impressions of Saratoga (0.4 km).
What are some of the property amenities at Embassy Suites by Hilton Saratoga Springs?
Some of the more popular amenities offered include an indoor pool, free wifi, and free breakfast.
Which room amenities are available at Embassy Suites by Hilton Saratoga Springs?
Top room amenities include a kitchenette, air conditioning, and a flat screen TV.
What food & drink options are available at Embassy Suites by Hilton Saratoga Springs?
Guests can enjoy free breakfast, an on-site restaurant, and a lounge during their stay.
Is parking available at Embassy Suites by Hilton Saratoga Springs?
Yes, free parking is available to guests.
What are some restaurants close to Embassy Suites by Hilton Saratoga Springs?
Conveniently located restaurants include Uncommon Grounds, Druthers Brewing Company, and Boca Bistro.
Are there opportunities to exercise at Embassy Suites by Hilton Saratoga Springs?
Yes, guests have access to an indoor pool and a fitness centre during their stay.
Is Embassy Suites by Hilton Saratoga Springs located near the city center?
Yes, it is 0.7 km away from the centre of Saratoga Springs.
Are any cleaning services offered at Embassy Suites by Hilton Saratoga Springs?
Yes, dry cleaning and laundry service are offered to guests.
Does Embassy Suites by Hilton Saratoga Springs offer any business services?
Yes, it conveniently offers a business centre, meeting rooms, and a banquet room.
Are there any historical sites close to Embassy Suites by Hilton Saratoga Springs?
Many travellers enjoy visiting Petrified Sea Gardens (4.6 km).
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