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Residence Inn Rochester West/Greece

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Traveler (56)
Room & Suite (60)
Dining (6)
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Overview
  • Excellent53%
  • Very good31%
  • Average8%
  • Poor7%
  • Terrible1%
Travelers talk about
“waffles”(9 reviews)
“marriott points”(4 reviews)
“long term stay”(3 reviews)
Free Wifi
Free Parking
Breakfast included
Pool
Non-Smoking Hotel
Airport Transportation
Suites
3 Star Hotel
All hotel details
Offers from Residence Inn Rochester West/Greece
Special Offer: Member Rates
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Offers from Residence Inn Rochester West/Greece
Special Offer: Member Rates
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Reviews (93)
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Traveler rating
48
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LanguageEnglish
48
29
8
7
1
Show reviews that mention
All reviewswafflesmarriott pointslong term staybedroom suiteolive gardenhot and cold optionslaundry roomlake ontarionext morningcomfortable staywe've stayedfront desk staffminute driveeasy accessparking lotfresh fruitinns
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1 - 5 of 93 reviews
Reviewed 3 days ago via mobile

Its a mid range hotel, with good amenities. All the rooms are equipped with a fully functioning kitchen. Staff is friendly and always willing to help. Swimming pool is well maintained.Only sore point is that Gym only had a treadmill for equipment. Colombian breakfast lady...More

Thank marutiprasanna
Reviewed 3 weeks ago

We were in Rochester for a series of medical appointments and procedures at UR Medical Center/Wilmot Cancer Center. I had called the hotel in advance to make sure the room would be easy access for my husband and to express how important cleanliness was of...More

1  Thank RestedSister
Reviewed 4 weeks ago via mobile

I stay a Marriot Residence Inns all over the country. After 2 stays here at the Rochester Eest/Greece property I am convinced this must be the exception to annotherwise good chain. On my first visit the A/C didn’t work. After complaining I was told “we...More

Thank TopCat390
Response from lphillips2014, General Manager at Residence Inn Rochester West/GreeceResponded 3 weeks ago

Thank you for taking the time to share your valuable feedback. It has come to my attention that the service you received during your recent stay did not meet your expectations. For this, I sincerely apologize. The experience you described is not characteristic of the...More

Reviewed 27 March 2018

Just an overnight short stay. Booked the one bedroom suite for 15,000 points (Great value) and was upgraded to the 2 bedroom suites thanks to Marriott Gold status. Wow ! huge rooms, clean, very well maintained. Olive garden restaurant across the hotel. Other shops are...More

Thank BliZZarD_CA
Reviewed 25 February 2018

My husband & I stayed between Jan 19-22 to spend time with his family. Suite: We stayed in a suite. It had an awkward entrance, likely due to the suite being at the end of the hall. The closet doors were not connected to the...More

Thank HappyHikerGirl
Response from lphillips2014, General Manager at Residence Inn Rochester West/GreeceResponded 27 February 2018

Thank you for choosing to stay at the Residence Inn Rochester West/Greece and providing your honest feedback on TripAdvisor. Providing the highest level of hospitality is our number one priority and we sincerely apologize for falling short of meeting your expectations. As a teachable moment,...More

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About
Awards & Recognition
GreenPartner
Amenities
Top amenities
Pool
Free Parking
Free High Speed Internet (WiFi)
Breakfast included
Fitness Center with Gym / Workout Room
Hotel Amenities
Free Parking
Breakfast included
Laundry Service
Multilingual Staff
Self-Serve Laundry
Shuttle Bus Service
Airport Transportation
Dry Cleaning
Room amenities
Refrigerator in room
Microwave
Things to do
Pool
Fitness Center with Gym / Workout Room
Hot Tub
Indoor pool
Details
Price range
US$137 - US$228 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#5 Family Hotel in Rochester
Room types
Suites, Kitchenette, Non-Smoking Rooms, Family Rooms
Details
Price range
US$137 - US$228 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#5 Family Hotel in Rochester
Room types
Suites, Kitchenette, Non-Smoking Rooms, Family Rooms
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Traveler (56)
Room & Suite (60)
Dining (6)
Questions & Answers
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RobertBlaize
22 April 2016|
AnswerShow all 3 answers
Response from Alex M | Reviewed this property |
You should double check with the hotel. When we stayed we paid a fee for our dog of $100 if I remember correctly. It was not refundable and still less costly then if we put him in a kennel. The was at the Residence Inn... More
1
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ErikTorontoCanada
27 March 2016|
AnswerShow all 2 answers
Response from IIbeach1 | Reviewed this property |
Technically yes, there is enough bed space. But nearly all of the sofa beds that I've seen are not suitable for anyone over 75 or 80 pounds. If your children are small and can share the space it can work. If you plan to... More
1
Vote
Room Tips
"I generally request to be away from the elevators"
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"All rooms appeared equal."
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"All rooms are good, hotel is in a cul-de-sac away from the major street. We slept next to elevator and never..."
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"Rooms in another hotel are probably better."
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