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All reviewsblue cross arenastate streetcovered parking areafront desklarge hotelvan driveroutdoor poolroom was cleanbar and grillwalking distancewi fishuttle servicevery nice staystayed one nightwould stay here againconcertballpark
This hotel is wonderful. Stayed here a couple times as well as the riverside hotel and gotta say this one takes the trophy. The hotel is better located and quieter, renovations are nice and the state street bar and grill have excellent choices and fair...More
I spent just one night here, be I found this to be a very good Holiday Inn property. The lobby is huge with several different sitting areas. Front desk staff was friendly and helpful. Wifi worked well. Room was large and very clean and comfortable....More
Good hotel that is close to the Blue Cross arena for hockey and lacrosse. The ball park and several restaurants and downtown sites are easily accessible.
There is a free shuttle that has a limited travel range and the parking set up could be better....More
While the check-in went smoothly and staff friendly, I was disappointed in the room. The bathroom was constructed oddly, in that you had to straddle the toilet to access the vanity area, or put your make-up on over the sink. The cleaning staff did not...More
Response from IHGService, Guest Relations Manager at Holiday Inn Rochester DowntownResponded 3 weeks ago
My name is Anthony and I thank you for your recent stay with us and reviewing our property. I am very sorry you were not satisfied with the layout and cleanliness of your room. I am also sorry for the shortfalls you have...More
I have got to say some of the nicest front desk people on staff here. The cheapest parking of any DT i know of $5.
Its not an expensive hotel, its an older building but its not bad. Its location is 5 walk to theaters...More