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Hilton Garden Inn Rochester/University & Medical Center

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Traveler (42)
Room & Suite (10)
Traveler (42)
Room & Suite (10)
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Rooms
2 Dec3 Dec
|
1 room, 2 adults, 0 children
Standard Room
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About
Location
Cleanliness
Service
Value
Certificate of Excellence
Property amenities
Pool
Shuttle Bus Service
Room Service
Free Parking
Wheelchair Access
Restaurant
Bar/Lounge
Public Wifi
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Room features
Suites
Non-Smoking Rooms
Air Conditioning
Family Rooms
Microwave
Refrigerator in room
Good to know
HOTEL STYLE
Centrally Located
Business
HOTEL CLASS
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Special Offer:Double Points, Every Stay
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Reviews (487)
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480 results
Traveler rating
342
94
32
7
5
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LanguageEnglish
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342
94
32
7
5
Show reviews that mention
All reviews insomnia cookies strong memorial hospital grappa restaurant medical school walking distance great hotel rochester university perfect stay perfect location restaurants and shops parking garage comfortable rooms easy access fitness room would definitely stay here again room was large front desk staff
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1 - 5 of 480 reviews
Reviewed 3 days ago

Great location to Strong Memorial and UR... the front desk employees are aloof and not the most helpful... scoffed at when I asked for a bottle of water... walls are paper thin and you can hear doors slamming in the hall and pretty much everything...More

Review collected in partnership with Hilton Garden Inn
Thank bontrae
Response from Don S, General Manager at Hilton Garden Inn Rochester/University & Medical CenterResponded 2 days ago

Sorry to hear that you did not enjoy your stay with us. Not sure of your Hilton Honors status, but we do offer Gold and Diamond members complimentary water upon check in only. The Breathe benefit is popular and suggested if a guest asks where...More

Hotel's Favorite
Reviewed 13 October 2018 via mobile

This hotel is beautiful; great room and great area! The front desk staff was very friendly and the room was modern and clean. Another plus at this hotel is that the elevator does sound when it gets to the floor! Nice and quiet! The hotel...More

Thank karenicon66
Response from Don S, General Manager at Hilton Garden Inn Rochester/University & Medical CenterResponded 4 weeks ago

Thank you karenicon66 for the wonderful review! So glad to hear that you enjoyed your stay and would visit us again in the future!

Reviewed 1 week ago

I stayed here during a visit to U of R. The accomodations were very nice and a great value. I was able to focus 100% on the purpose of my visit because the hotel staff took care of all the details including travel to and...More

Review collected in partnership with Hilton Garden Inn
Thank Sherpa14279004754
Response from Don S, General Manager at Hilton Garden Inn Rochester/University & Medical CenterResponded 6 days ago

Thank you for the kind words and excellent rating. So glad to hear that you enjoyed your stay and were able to be focused on your tasks without worrying about the details of your stay.

Reviewed 3 weeks ago

The room was large which was a big plus. My only problem with my stay was my WiFi connection. Many times I could not connect to the Internet because there was intermittent WiFi connection. I went to the Front Desk to resolve the problem and...More

Review collected in partnership with Hilton Garden Inn
Thank 15harryp
Response from Don S, General Manager at Hilton Garden Inn Rochester/University & Medical CenterResponded 2 weeks ago

Dear 15harryp, I am sorry to hear that you were having difficulty with the internet during your stay. The front desk directed you to AT&T because they are the fastest and best way to get you up and ruinning effeciently. Again, I apologize for the...More

Reviewed 3 weeks ago

Stayed here instead of being closer to RIT because most hotels near there were already booked. This was a nice change that it had alot of places to eat close by and wasn't too far away from the school.

Review collected in partnership with Hilton Garden Inn
Thank Elquis J
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Questions & Answers
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lostinatlanta
7 March 2018|
Answer
Response from nancypN8172VG | Reviewed this property |
I stayed in a room with king size bed. It was a nice room and had a love seat as well.
0
Votes
Asta Z
12 August 2017|
AnswerShow all 3 answers
Response from Guide512152 | Reviewed this property |
It's closer to U of R and about a 10 minute drive from RIT.
1
Vote
csaBoston
1 August 2017|
AnswerShow all 4 answers
Response from homer4103 | Reviewed this property |
Yes, there is!
0
Votes
Room Tips
"Get a room w/o a pass-through door and that is far away from elevators, ice machines, etc."
Floydslips
17 Sep 2018
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"Rooms on the top floor, parking lot side, will be the quietest."
kevinl361
13 Aug 2018
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"5th (top) floor was very quiet"
D3237PAjohnd
15 Jun 2018
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"The hotel was very quiet. We were in 534, which was at the end of the hallway."
NewportNic
2 Nov 2017
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PRICE RANGE
US$168 - US$280 (Based on Average Rates for a Standard Room)
LOCATION
United StatesNew YorkFinger LakesRochester
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