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Niagara Riverside Resort, BW Premier Collection

7001 Buffalo Ave, Niagara Falls, NY 14304-4001
COVID-19 update: See the added health and safety measures this property is taking.Read more
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Free cancellation until 04/03/22
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Free cancellation until 04/03/22
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Free cancellation until 04/03/22
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Prices are the average nightly price provided by our partners and may not include all taxes and fees. Taxes and fees that are shown are estimates only. Please see our partners for more details.
Traveler (328)
Room & Suite (100)
Dining (35)
Travel safe during COVID-19
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What you can expect during your stay
  • All linens sanitized in high-temperature wash
  • Face masks required for staff in public areas
  • Hand sanitizer available to guests & staff
  • Regularly sanitized high-traffic areas
  • Staff required to regularly wash hands
Updated 06/11/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
Updated 06/11/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.


#16 of 54 hotels in Niagara Falls
GreenLeaders GreenPartner
Niagara Riverside Resort, situated on the waterfront, is perfect for weddings, vacations, or business. Our hotel has 141 rooms, 5,220 sq ft of meeting space, an indoor pool, and free wifi.
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Property amenities
Paid private parking on-site
Free High Speed Internet (WiFi)
Fitness Center with Gym / Workout Room
Bar / lounge
Bicycle rental
Pets Allowed ( Dog / Pet Friendly )
Business Center with Internet Access
Secured parking
Pool / beach towels
Indoor pool
Heated pool
Wine / champagne
Conference facilities
Banquet room
Meeting rooms
Baggage storage
Non-smoking hotel
Outdoor furniture
Picnic area
Sun terrace
ATM on site
24-hour front desk
Dry cleaning
Laundry service
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Room features
Air conditioning
Room service
Flatscreen TV
Complimentary toiletries
Hair dryer
Wake-up service / alarm clock
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Room types
Non-smoking rooms
Family rooms
Good to know
River View
Languages Spoken


Full view
40Car recommended
Grade: 40 out of 100
12Restaurantswithin 1 km
2Attractionswithin 1 km
846Reviews19Q+A100Room tips
Traveler rating
  • 258
  • 334
  • 140
  • 60
  • 54
Time of year
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Selected filters
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Popular mentions
GordonG wrote a review 17 Sep
Arlington, Washington96 contributions13 helpful votes
Overall we were very happy with this hotel. The resturant inside provides a good dinner too. Glad that we stayed here for our Niagara Falls visit. Bring your ear plugs however. Doors slamming and voices in the hallway woke me up sooner than I wanted to be. There is no microwave in the room, but the refridgerator was there. No free breakfast was offered. We found breakfast on our way out of town.
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Date of stay: September 2021
Sleep Quality
alberts557 wrote a review 10 Sep
2 contributions
The bed was uncomfortable they don’t clean until you leave I ask for something for anniversary say they would do something for anniversary they didn’t staff was friendly restaurant pricey tied to call the restaurant about anniversary set up I was to get when arrive didn’t get it the hotel and restaurant was short staff so managers had to do the cleaning when guess left that’s a shame they hold 100 deposit until you leave because they want to make sure rooms are good when you leave no decaf tea
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Date of stay: September 2021
Gina M wrote a review 9 Sep
Wadsworth, Ohio1 contribution
Booked through work site. When we arrived my card was charged for $100 for incidentals and 5 days later I still have yet to see the credit back to my account. Made reservations online for the restaurant weeks prior only to have them call and cancel two days before (Labor Day) because they were closed. When we got up to the room it’s very small. We had to spray the room because it had a old stale cigarette smell to it (and I’m a smoker and it stunk to me) we also had to kill 4, yes four big brown wolf spiders that were in our room. The beds are horrible. The “down duvets” are nasty with yellow stain and tint to them if you hold them up to the daylight. The pool looks like it has not been treated in a very long time. There is goose poop outside by the water so bad that you can’t even walk in the grass (my one year old son like to sit and play and couldn’t). Kids up and down the hallways at night. It was just bad. Oh and the local drug addict standing outside the 7-Eleven was a great touch to the neighborhood. Spend your money elsewhere. This place is just plain nasty. It has potential but obviously they don’t care at all.
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Date of stay: September 2021Trip type: Traveled with family
a2005newjob wrote a review 1 Sep
Boston, Massachusetts2 contributions1 helpful vote
A room was ready for us when we checked in. We questioned a parking fee because the parking lot had a sign that there was a $20.00 fee for outsiders. Was told we were all set. Only to find out upon check out that there was a $10.80 parking fee per night added to our bill. Our bathroom had not been cleaned. The bath mat was dirty. The toilet was filthy and there was a used bar of soap in the shower. I think the sink had been cleaned but the plastic cups and the toiletries were sitting in water. The box of soap was all wet but the bar of soap was ok. Told front desk and they sent some one to clean the bathroom. He was very nice and was quite disgusted himself at the condition of the bathroom. There were 4 king size pillows on the bed. All 4 had queen size pillow cases on them so part of the pillow was exposed. Once again, told the front desk and they gave us the correct size pillow cases. The bed was made but it did not look professional. The comforter was all wrinkled and did not look as it should. There was some kind of dirt on the window sill. I have no idea what it was. The gentleman that cleaned the bathroom cleaned that as well. There was goose poop all over the outside of the window and a bunch of spiders. We did not have a spare roll of toilet paper or tissues. Had to get them from the front desk. One bulb over the bathroom sink was broken. They sent maintenance up with a new bulb. The door to the room would close but not latch. We had a dog barking across the hall from us for hours even though we had complained earlier.
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Review collected in partnership with Best Western
Date of stay: August 2021
Sleep Quality
Darren H wrote a review Aug 2021
2 contributions
Great property with zero management! The property was very nice but they do not offer maid service due to Covid. Very hard to find anyone working the desk. We called at 11 pm due to excessive noise problem in the hall. A large group of kids running up and down the halls and slamming doors. The parents had set chairs in the hall to watch them "play." NO ONE ANSWERED AT ALL! Every time we tried to purchase convenience items from the lobby, no one could be found. At over $300. per night, I felt they could have let us know that no cleaning or towles would be offered. Upon check out, they had added $10. Per day for parking to our bill after we were told it was no charge when we checked in. Two couples in one car =$20. per day. It was removed but be warned!!
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Date of stay: August 2021Trip type: Traveled as a couple
US$65 - US$180 (Based on Average Rates for a Standard Room)
four points by sheraton niagara falls hotel niagara falls, 4 points by sheraton niagara falls
Four Points by Sheraton Niagara Falls
United StatesNew YorkNiagara Falls
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Frequently Asked Questions about Niagara Riverside Resort, BW Premier Collection
Which popular attractions are close to Niagara Riverside Resort, BW Premier Collection?
Nearby attractions include Grass Island (0.6 km) and Lasalle Waterfront Park (0.3 km).
What are some of the property amenities at Niagara Riverside Resort, BW Premier Collection?
Some of the more popular amenities offered include an indoor pool, free wifi, and an on-site restaurant.
Which room amenities are available at Niagara Riverside Resort, BW Premier Collection?
Top room amenities include air conditioning, a flat screen TV, and a desk.
What food & drink options are available at Niagara Riverside Resort, BW Premier Collection?
Guests can enjoy an on-site restaurant and a lounge during their stay.
Is parking available at Niagara Riverside Resort, BW Premier Collection?
Yes, paid private parking on-site and secured parking are available to guests.
What are some restaurants close to Niagara Riverside Resort, BW Premier Collection?
Conveniently located restaurants include Bella Vista Ristorante, Jaco's Pizzeria, and Lasalle Yacht Club.
Are there opportunities to exercise at Niagara Riverside Resort, BW Premier Collection?
Yes, guests have access to an indoor pool and a fitness centre during their stay.
Are any cleaning services offered at Niagara Riverside Resort, BW Premier Collection?
Yes, dry cleaning and laundry service are offered to guests.
Are pets allowed at Niagara Riverside Resort, BW Premier Collection?
Yes, pets are typically allowed, but it's always best to call ahead to confirm.
Does Niagara Riverside Resort, BW Premier Collection offer any business services?
Yes, it conveniently offers a business centre, meeting rooms, and a banquet room.
Are there any historical sites close to Niagara Riverside Resort, BW Premier Collection?
Many travellers enjoy visiting Chippawa Battlefield Park (4.1 km), Toronto Power Generating Station (7.3 km), and Carillon Bell Tower (7.4 km).